DOCOMO interTouch: Making A Pioneer Decision for SaaS Collaborative Applications

Published by: IDC

Published: Aug. 27, 2009 - 8 Pages

Table of Contents

Abstract

This IDC Buyer Case Study shares details and background of DOCOMO interTouch's experience to revamp its collaborative application platform to Google Apps for 1,100 users sitting in 65 locations across worldwide.

The technology solutions provider for the hospitality industry has gone through a series of acquisitions, which brought a complicated and multiple email platforms. The revamp aims to centralize and simplify the company's email system. By examining the decision making and implementation process at DOCOMO interTouch, this document provides key considerations and best practices for potential buyers in the region that are making similar decisions.

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