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Western Europe Business Process Outsourcing Key Horizontal Business Process Outsourcing Forecast Update: July 2009

Published by: IDC

Published: Jul. 30, 2009 - 12 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Forecast Update
Future Outlook
Market Context
Changes to the Customer-Care Business Process Outsourcing Estimates and Forecasts
Overall Effect
Essential Guidance
Learn More
Related Research
Methodology
Key Horizontal Business Process Outsourcing Definitions
Impact of Exchanges Rates
Table: Western Europe Key Horizontal Business Process Outsourcing Market by Segment, 2008–2013 ($M)
Table: Western Europe Key Horizontal Business Process Outsourcing Market, 2008–2013 ($M)
Table: Western Europe Key Horizontal Business Process Outsourcing Market, Excluding HR Processing, 2008–2013 ($M)
Table: Key Exchange Rates Information
Figure: Western Europe Key Horizontal Business Process Outsourcing Services Market by Segment 2008 and 2013
Figure: Western Europe Key Horizontal Business Process Outsourcing Services Market by Segment, Excluding HR Processing, 2008 and 2013
Figure: Western Europe IT Services Market by Foundation Market and 2008–2013 CAGR
Figure: Western Europe Key Horizontal Business Process Outsourcing Services Market by Segment, 2005–2013
Figure:

Abstract

This IDC Forecast Update presents our updated estimates and forecasts of the total market for the key horizontal (customer care, finance and accounting, HR, and procurement) business process outsourcing services market in Western Europe from 2008-2013. This document updates the forecast and analysis published in Western European BPO Market Estimates 2008 and Forecasts 2009-2013 (IDC #BPO3R9, April 2009), which also contains a table with the key assumptions for 2009-2013.

For discussion of the methodology used in this report, please see the Methodology section at the end of this document.



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