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Irish Lifestyles - Ireland

Published by: Mintel International Group Ltd.

Published: Jul. 1, 2009 - 183 Pages


Table of Contents


Issues in the Market

Key themes in the market

Definitions

Abbreviations



Future Opportunities

Boom comes to an end

But what now?

Recession accelerating existing trends - not creating new ones

The State We're In

First, some evidence

The response

The best of

Sustained ad spend pays off in the long run

Promotional discounting threatens brand value



Lifestyles in Brief

Both economies deep in recession - with no recovery imminent

Consumer confidence close to all-time lows

Full employment gives way to rampant job losses

Disposable income under strain, affecting spending

Extravagant lifestyles during boom years, but prudently financed

Weakness of Sterling sparks cross-border shopping craze

Greater price-consciousness on account of recession

Irish consumers still drinking alcohol - but spending less on it

Recession-ravaged foodservice sector down by up to 20%

Growing preference for ‘staying in’ over a ‘night out’

Banks’ reputations in the spotlight

Savings habit growing stronger among Irish consumers

Price-consciousness to be a feature into the future

More consumers unaffected than significantly affected by recession

Twice as many NI as RoI consumers ‘unaffected’



Restoring Confidence: Economic Outlook for NI and RoI

Key points

Economic downturn: where did it all go wrong?

Overview

Figure 1: Economic outlook for NI and RoI, 2008-10

RoI

NI

Stability more than recovery at stake?

RoI

UK (incl. NI)

Unemployment

RoI

NI

Spectre of unemployment curbs consumers’ enthusiasm

What job?

Disposable income

RoI

NI

Consumer spending

RoI

Figure 2: Agreement with ‘I’ve been saving more and spending less’ as a result of the recession, by working status, RoI, May 2009

NI

Now is a good time to spend - just not for me

Definite change in attitude towards spending

Figure 3: Agreement with selected spending-related statements, NI and RoI, May 2009



Social Impact of Recession

Key points

Severe cuts in government spending to impact upon consumers

RoI

NI

Certain areas more severely affected than others

By-products of a recession: Anxiety, ill health and social disarray

Recession causing sleepless nights

Personal relationships under strain

Numbers under financial pressure on the rise

Fears over 1980s-esque ‘brain drain’

Risk of increased suicide rate

Homeless services at ‘full capacity’

Increasing crime linked to recession

Growing discontent among public

An era of volunteering to commence

An end to multicultural Ireland?

Women going blonde, men going tight



Understanding the Irish Consumer Shopping Psyche

Key points

Were we living beyond our means?

Taste for luxury and extravagance was common…

Figure 4: Agreement with attitudes towards luxury, NI and RoI, 2008

…but this extravagance was financed with caution

Figure 5: Agreement with selected statements relating to finance (positive), NI and RoI, 2008

Figure 6: Agreement with selected statements relating to finance (negative), NI and RoI, 2008

Outlook for luxury goods market

Falling value of Sterling turns retail landscape on its head

Cross-border grocery trade valued at £450 million in 2008

Cross-border shopping to reach €700 million in 2009

Consumer footfall: Down in RoI, up in NI

Even low-cost retail behemoths suffering

Quality over budget when buying clothes during downturn

Consumers sticking to what they have - rather than buying again

More grey hair and wrinkles on display in downturn

Figure 7: Agreement with ‘I spend less on personal appearance’, by age, NI and RoI, May 2009

Will ethical concerns recede in line with the economy?

Figure 8: Agreement with statement ‘I buy fair trade products when available’, NI and RoI, 2003-08

Downturn increasing price awareness

Figure 9: Agreement with ‘I make more effort to get the best deal’ as a result of the recession, by gender and age, NI and RoI, May 2009

Some evidence of pre-recession price-consciousness

Value for money over premium the priority in 2008

Own-label brands not convincing consumers

Figure 10: Agreement with ‘I buy more own-label brands’ as a result of the recession, by gender, NI and RoI, May 2009

Discount retailers growing share in RoI

Figure 11: Agreement with ‘I shop more at discount retailers’ as a result of the recession, NI and RoI, May 2009

More difficult to counter ‘recession fear’ in internet age

Confidence booster needed

The need for consumers to feel ‘in control’

Brand switching a feature of downturn

But some resistance to unfamiliar brands



Sector Focus: Alcohol

Key points

Penetration stable but spending in decline

Around 80% of Irish consumers are drinkers

Spending on alcohol in decline

Increasing unemployment likely to reduce frequency of consumption

Position of pubs under threat

Figure 12: Agreement with ‘I go out to the pub less’ as a result of the recession, by gender and age, NI and RoI, May 2009

Drinking at home growing in popularity

On-trade sales in decline, while off-trade sales holding their own

Off-trade sector the new focus for drinks companies…

…but tradition still counts for consumers



Sector Focus: Foodservice and Groceries

Key points

Credit crunch and lifestyle trends hitting foodservice sector

Restaurants the big losers from credit crunch

Home cooking as a cost-cutting measure

Increasing health awareness affecting food buying

Unemployment rendering consumers time-rich but cash-poor

Growing interest in ‘home growing’

Chocolate consumption the clear ‘recession winner’



Sector Focus: Leisure and Entertainment

Key points

Staying in is the new going out

Tendency to ‘stay put’ benefiting food delivery sector

Cinema growing in popularity as option for a night out

Spending time with family tops all other options

Craze for multiple holidays loses steam

Shaper price focus for domestic holidaymakers

Late bookers hoping to snare bargains



Restoring Confidence in Financial Services and Products

Key points

Erosion of wealth to impact on financial services providers

Consumers taking dim view of banks’ antics

Evidence of loss of trust in institutions

Banking on reputation

Figure 13: Important factors (selected) when choosing a current account provider, NI, 2004-08

Figure 14: Important factors (selected) when choosing a current account provider, RoI, 2004-08

Eroded loyalty to lead to ‘bank hopping’?

Bad reputation

Opportunity for credit unions to grow market share

Irish consumers not ‘up to speed’ on financial matters…

Figure 15: Pension ownership (company and individual), NI and RoI, 2003-08

…but savings habit growing stronger in RoI

Reluctance to commit suggests uncertainty

‘Rainy day’ the main purpose of saving

Security over returns for RoI consumers

Little interest in financial services advertising

Overdraft facilities as a form of sneaky credit

Cash-strapped consumers may look to credit cards for quick fix

No complacency, despite familiarity

Tendency towards full payment indicates high level of prudence

Danger that downturn will expose ‘cracks’ in consumers’ credit card usage

Insurance products could be first target of consumer cutbacks

Recession having huge impact on mortgage sales

RoI

NI



The Consumer - The Lasting Impact of the Recession

Key points

Trust no one

Figure 16: Lasting impression of recession on consumers, NI and RoI, May 2009

Changed attitudes towards finances and financial services

High level of distrust among RoI consumers

Figure 17: Agreement with ‘I am less trusting of banks/financial institutions’ since the recession/credit crunch, NI and RoI, by gender and age, May 2009

Consumers intend taking control of own finances

Figure 18: Agreement with The recession/credit crunch ‘has been a wake-up call to get more involved with my finances’, NI and RoI, by age, May 2009

Bubble not quite burst on property obsession

There’s no place like home

Figure 19: Agreement with ‘I won’t rely on property for my future financial security’ as a result of the recession/credit crunch, by gender and age, NI and RoI, May 2009

Figure 20: Agreement with ‘I want the freedom of renting rather than having a mortgage’ as a result of the recession/credit crunch, by gender and age, NI and RoI, May 2009

Epidemic of panic has been overstated

Figure 21: Agreement with ‘I worry about my children’s financial future’ on account of the recession/credit crunch, by gender and socio-economic background, NI and RoI, May 2009

Leisure

Holidaying at home not deemed to be worth the savings

Figure 22: Agreement with ‘I am more likely to holiday at home to save money’ as a result of the recession/credit crunch, by gender and age, NI and RoI, May 2009

Impact of recession on lifestyles

More ‘unscathed’ than ‘savaged’

Figure 23: Impact of recession/credit crunch on consumers’ lifestyles/standard of living, NI and RoI, May 2009

Under-50s, in employment, feeling the brunt

Figure 24: Agreement with ‘I will have to make major changes to my lifestyle/standard of living’ as a result of the recession/credit crunch, by age, NI and RoI, May 2009

Figure 25: Agreement with ‘I will have to make major changes to my lifestyle/standard of living’ as a result of the recession/credit crunch, by gender and working status, NI and RoI, May 2009

Retired and over-65s faring best

Figure 26: Agreement with The recession/credit crunch ‘has had little/no impact on my lifestyle’, by age, NI and RoI, May 2009

Figure 27: Agreement with The recession/credit crunch ‘has had little/no impact on my lifestyle’, by gender and working status, NI and RoI, May 2009

Going after the grey market

Retail/Shopping habits

Around a third to cut back on premium brands

Figure 28: Agreement with ‘I will think twice about spending more on premium/expensive brands’ as a result of the recession/credit crunch, by gender and socio-economic background, NI and RoI, May 2009

Price to assume greater importance in food shopping

Figure 29: Agreement with ‘Saving money has become my main priority when food shopping’ as a result of the recession/credit crunch, by gender and age, NI and RoI, May 2009

Figure 30: Agreement with ‘I will buy more locally produced goods to protect Irish/NI jobs’ as a result of the recession/credit crunch, full-time worker vs. housewife, NI and RoI, May 2009



Consumer Typologies

Key points

NI

Figure 31: NI consumer typologies, May 2009

Not Affected

Characteristics

Demographic pattern

Understanding the Not Affected

Savers

Characteristics

Demographic pattern

Understanding the Savers

Discounters

Characteristics

Demographic pattern

Understanding the Discounters

Financially Worried

Characteristics

Demographic pattern

Understanding the ‘Financially Worried’

RoI

Figure 32: RoI consumer typologies, May 2009

No Trust

Characteristics

Demographic pattern

Understanding the No Trust

Discounters

Characteristics

Demographic pattern

Understanding the Discounters

Ignoring Problem

Characteristics

Demographic pattern

Understanding the Ignoring Problem

Not Changed

Characteristics

Demographic pattern

Understanding the Not Changed

Bargain Hunters

Characteristics

Demographic pattern

Understanding the Bargain Hunters



Appendix

Economic outlook

Global downturn

Figure 33: Overview of global economic downturn, 2008

Labour market - NI

Figure 34: Key labour market indicators, NI, Q4 2008

Redundancies - RoI

Figure 35: Number of redundancies, by month, RoI, 2008 and 2009

Disposable income

Figure 36: Expectation of household income in six months’ time, UK (incl. NI), 2008 and 2009

Consumer confidence

Figure 37: Consumer confidence index and sub-indices, RoI, 2008-09

Figure 38: Consumer sentiment index and sub-indices, RoI, 2005-09

Figure 39: Consumer confidence index and sub-indices, UK (incl. NI), 2008-09

Consumer spending

Figure 40: Consumers’ view of whether now is a good time to buy major goods (such as house or car) or household goods (such as white/brown goods), UK (incl. NI), 2008 and 2009

Social effects

Multicultural Ireland

Figure 41: Estimated number of inmigrants to RoI, 2000-08

Figure 42: Estimated international migration inflows, NI, 2000/01-2000/07

Hours worked

Figure 43: Average hours worked per week, NI and RoI, 2004-08

Issues of concern

Figure 44: Issues of most concern to consumers during the current economic situation, NI and RoI, January 2009

Retail/Shopping habits

Figure 45: Agreement with statements relating to how consumers have been affected by the credit crunch, NI and RoI, May 2009

Figure 46: Agreement with statements relating to how consumers have been affected in the long term by the recession, NI and RoI, May 2009

Market for luxury goods

Figure 47: Global luxury goods, 2005-10

Pre-recession price-consciousness

Figure 48: Agreement with statement ‘I always look out for special offers’, NI and RoI, 2002-08

Figure 49: Agreement with statement ‘I look for the lowest possible price when shopping’, NI and RoI, 2002-08

Figure 50: Agreement with statement ‘I decide what I want before I do the weekly shopping’, NI and RoI, 2002-08

Figure 51: Most important factors when grocery shopping (incl. alcohol), NI and RoI, January 2009

Brand switching and openness to new products

Figure 52: Agreement with ‘I like changing brands’, NI and RoI, 2007 and 2008

Figure 53: Agreement with ‘I only buy trusted products, ones I know’, NI and RoI, 2007 and 2008

Figure 54: Agreement with ‘I’m tempted to buy products I’ve seen advertised’, NI and RoI, 2003-08

Internet and shopping

Figure 55: Agreement with ‘To do my shopping by internet makes my life easier’, NI and RoI, 2003-08

Cross-border shopping: exchange rate changes

Figure 56: Sterling to euro exchange rate, 2003-09*

Alcohol retailing

Alcohol consumption

Figure 57: Alcohol consumption, NI and RoI, 2003-08

Frequency of consumption

Figure 58: Frequency of alcohol consumption, NI and RoI, 2008

Figure 59: Proportion of consumers who have consumed (and frequency) alcohol in last 12 months, by working status, NI, 2008

Figure 60: Proportion of consumers who have consumed (and frequency) alcohol in last 12 months, by working status, RoI, 2008

Consumption: On-trade vs off-trade

Figure 61: Agreement with statement: ‘Most of my drinking is done at home’, NI and RoI, 2003-08

Alcohol sales

Figure 62: Alcohol sales, by indexed value on- and off-trade, all-Ireland, 2003-13

Foodservice and groceries

Trend towards home cooking

Figure 63: Agreement with selected food/lifestyle statements, NI and RoI, 2008

Health awareness

Figure 64: Consumer agreement with statement ‘I don’t pay sufficient attention to what I eat’, NI and RoI, 2007 and 2008

Figure 65: Agreement with ‘I don’t have time to spend preparing and cooking food’, NI and RoI, 2003-08

Foodservice sectors

Figure 66: Foodservice value of purchases, by sector, IoI, 2008

Foodservice as percentage of food retail sales

Figure 67: Foodservice as percentage of food retail sales, all Ireland, 2003-08

Leisure

Eating out in restaurants

Figure 68: Agreement with the statement: ‘I enjoy splashing out on a meal in a restaurant’, NI and RoI, 2003-08

Visiting the pub

Figure 69: Agreement with statement: ‘I really enjoy a night at the pub’, NI and RoI, 2003-08

Preference for night at home

Figure 70: Agreement with statement ‘I prefer to spend a quiet evening at home than to go out’, NI and RoI, 2003-08

Spending time with family

Figure 71: Agreement with ‘I enjoy spending time with my family’, NI and RoI, 2004-08

Population aged <25 years

Figure 72: Percentage of the population under the age of 25, by country/region, 2010

Finance

Savings intentions - RoI

Figure 73: Savings intentions, RoI, 2008 and 2009

Savings preferences

Figure 74: Desire access to savings/how long prepared to tie up savings, RoI, March 2009

Information on banking needs

Figure 75: Preferred method of receiving/gathering information on banking needs, RoI, June 2008

Issues of concern when saving

Figure 76: Main issue of concern when saving, RoI, 2008 and 2009

Figure 77: Consumer confidence in security of savings, RoI, 2008 and 2009

Figure 78: Main motivation for saving, RoI, 2008 and 2009

Credit cards - usage and management

Figure 79: Credit cards - average monthly spend, NI and RoI, 2008

Frequency of credit card usage

Figure 80: Frequency of credit card usage, NI and RoI, 2008

Credit card - settling of balance

Figure 81: How credit card balance settled, NI and RoI, 2008

Use of credit card

Figure 82: Reasons (selected) for using a credit card, NI and RoI, 2008

The Consumer: The lasting impact of the recession

Changed attitudes towards finances and financial services

Figure 83: Agreement with The recession/credit crunch ‘has been a wake-up call to get more involved with my finances’, by gender and socio-economic background, NI and RoI, May 2009

Figure 84: Agreement with ‘I wont rely on property for my future financial security’ as a result of the recession/credit crunch, by gender and socio-economic background, NI and RoI, May 2009

Changed attitudes towards retail/shopping habits

Figure 85: Agreement with ‘I will think twice about spending more on premium/expensive brands’ as a result of the recession/credit crunch, by gender and full-time workers vs. housewife, NI, May 2009

Figure 86: Agreement with ‘Saving money has become my main priority when food shopping’ as a result of the recession/credit crunch, full-time workers vs. housewife, NI and RoI, May 2009

Figure 87: Agreement with ‘I will buy more locally produced goods to protect Irish/NI jobs’ as a result of the recession/credit crunch, by gender and socio-economic background, NI and RoI, May 2009

Figure 88: Agreement with ‘I will buy more locally produced goods to protect Irish/NI jobs’ as a result of the recession/credit crunch, by gender and age, NI and RoI, May 2009

NI

Figure 89: Agreement with statements relating to how the recession has affected consumer lifestyles in the past three months, by detailed demographics, NI, May 2009

Figure 90: Agreement with statements relating to how the recession has affected consumer lifestyles in the past three months, by detailed demographics, NI, May 2009

Figure 91: Agreement with statements relating to the lasting effect the credit crunch has had, by detailed demographics, NI, May 2009

Figure 92: Agreement with statements relating to the lasting effect the credit crunch has had, by detailed demographics, NI, May 2009

RoI

Figure 93: Agreement with statements relating to how the recession has affected consumer lifestyles in the past three months, by detailed demographics, RoI, May 2009

Figure 94: Agreement with statements relating to how the recession has affected consumer lifestyles in the past three months, by detailed demographics, RoI, May 2009

Figure 95: Agreement with statements relating to the lasting effect the credit crunch has had, by detailed demographics, RoI, May 2009

Figure 96: Agreement with statements relating to the lasting effect the credit crunch has had, by detailed demographics, RoI, May 2009

Abstract

After a prolonged period of wealth and opportunity, Irish consumers are still coming to terms with the new economic and social reality of recession. Unprecedented levels of employment, rising incomes and buoyant consumer confidence have given way to almost daily announcements of additional job losses, pay freezes (or cuts), ever-bleaker economic forecasts and close to all-time lows in consumer confidence.

Albeit to varying extents, consumers of all ages and socio-economic backgrounds are feeling the effects of recession - personally, professionally and financially. In this new economic and social order, it was inevitable that Irish lifestyles would change. In place of extravagant spending and living for today have emerged price-consciousness, budgeting and saving for a (now expected) rainy day. However, although the recession has caused a sudden halt to some consumer trends and patterns, it has served to accelerate others that were already under way or emerging.

However, Mintel’s research indicates that the Irish experience of the current economic downturn has, so far, been very much a tale of two economies. While RoI consumers appear to be in a state of recession-induced shock, NI consumers are coping much better. Almost a quarter of all RoI consumers claim that the recession will force ‘major changes’ to their lifestyle going forward, while just one in ten NI consumers believe this will be the case.

Key themes in the market

  • What have been the main consumer-related effects of the current economic downturn - in terms of income, spending and confidence?
  • The impact of the recession on individuals and, more generally, society.
  • What effect has the recession had on specific sectors and markets, notably leisure, finance and retail, in general?
  • What are the likely long-term, lasting effects of the recession in terms of consumer attitudes and spending patterns?



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