IBM Heads Into 2H09 With a Healthy European BPO Business : Market Research Report

IBM Heads Into 2H09 With a Healthy European BPO Business

Published by: IDC

Published: Jul. 7, 2009 - 6 Pages

Table of Contents
IDC Opinion
In This Insight
Situation Overview
Customer Demands Are Changing
Future Outlook
IBM's Response to the Changing Landscape
Some challenges for IBM in 2H09 and 2010

Abstract

This IDC Insight looks at IBM's business process outsourcing (BPO) business in Western Europe, or what it calls its Managed Business Process Services and discusses the challenges it will face in 2H09 and 2010.

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