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Travel Insurance and Assistance in Northern and Central Europe

Published by: Finaccord Ltd.

Published: Jun. 1, 2009 - 215 Pages


Table of Contents


0.0 EXECUTIVE SUMMARY

Residents of these ten countries made 156 million foreign trips in 2008

Frequency of travel is lowest in Poland and highest in Norway

Trips to EU and other European countries make up nearly 80% of foreign travel

The market for travel insurance in Northern and Central Europe was worth €1.21 billion in 2008…

… generated by 36.7 million policies…

…of which 27% are annual ones

Only two companies are strong across the region, with major national competitors in Central Europe

84% of travel trade companies distribute travel insurance

Direct sales are the main alternative to travel trade distribution

Economic recovery is forecast to revive the travel insurance market from 2010

The trend towards annual policies is forecast to pause during the recession

Lack of growth in premium income will encourage innovation in order to increase market share

1.0 INTRODUCTION

Finaccord

PartnerBASE™

Rationale

This report breaks new ground by extending its coverage to new countries

Methodology

Finaccord’s research extends to 1,562 significant travel entities in Europe…

… and also takes in interviews with providers of travel insurance and assistance

Travel insurance and assistance: how it all fits together

The term ‘travel insurance’ refers to cover for a heterogeneous range of risks

Assistance companies play a fundamental role in the travel insurance industry…

… with several having established a genuinely international assistance network

2.0 REGIONAL OVERVIEW

Introduction

Underlying travel market

Tourism by German residents accounts for over half of all travel from Northern and Central

Europe…

… so a decline in their foreign travel offsets growth elsewhere in the region

Denmark, Norway and Switzerland saw the fastest growth in foreign travel…

… implying that saturation has not yet been reached for travel abroad

Joining the EU in 2004 did not stimulate tourism in the accession countries

Poland trails behind for visits abroad per capita

Frequency of travel depends on wealth

Over a fifth of trips made by Slovakian, Austrian and Norwegian residents are for business

Growth in holiday travel has been faster than for business tourism

Nearly three quarters of trips abroad are to EU countries

Polish tourists have become much more adventurous in the past five years

Travel insurance and assistance

Market size by premiums and policies

Policy volumes fell while premiums rose because of a shift towards annual travel insurance

Travel insurance in Germany and Sweden is restricted by competition from alternative products

Every country in the region saw premiums rise between 2004 and 2008…

… with five of these markets growing by more than 10% annually

Annual policies are on the rise in most countries, but are still held back in Germany and Sweden

Market metrics

Norway leads by a large margin for premiums per head and per trip

Poland has the highest rate of travel insurance policies sold per trip thanks to legal requirements

Competitor analysis

Travel trade overview

Just two international companies dominate travel insurance and assistance in this region…

… with ETI Group as the leading insurer for the travel trade in Northern and Central Europe

More than 80% of travel entities sell travel insurance and assistance

The top two international insurers control 60% of single partnerships across the region…

… but lose out to local providers in central Europe

Market concentration for single partnerships is highest in Switzerland…

… leaving little room for brokers or multiple partners

Touristik Assekuranz is the leading broker in the region - and is also part of the ETI Group

Multiple partnerships open the market a fraction

Travel agents and tour operators

Nearly all travel agents and tour operators sell travel insurance

Airlines

ELVIA / Mondial Assistance overtakes ETI Group for airline partnerships

A third of Europ Assistance’s single partnerships in this region are with airlines

Ferry / railway operators

Railway partners include the region’s only captive…

Online travel portals

All portals that distribute travel insurance and assistance use a single partner…

… with 78% of these partners drawn from the three main international travel insurers

Student / gap year specialists

HanseMerkur is the only insurer with more than one partnership in this sample

Distribution channels

Overview

Four stages of distribution channel development are identifiable…

Bank distribution

Finaccord investigated the distribution of stand-alone travel insurance by more than 400 banks

No Swedish bank offers stand-alone travel insurance, compared to nearly half of Norwegian banks

Packaged distribution with payment cards and bank accounts

Travel cover is packaged with banking products where it is not offered as a stand-alone product…

… especially by banks in Austria, Sweden and Switzerland

Forecasts for travel insurance and assistance

Denmark and Hungary have the best prospects for medium-term growth…

… although competition and recession pose risks to these markets

Low growth in premiums will encourage competition for market share through innovation

Finaccord expects that Germany and Sweden will continue to lag behind…

… while the recession will slow the rise of annual policies

3.0 AUSTRIA

Underlying travel market

Business trips have risen faster than holiday and leisure trips

Austrian residents travel to European countries outside the EU more than average

Travel insurance and assistance

Market size

Foreign health insurance reduces the demand for comprehensive annual travel cover

Distribution channel overview

The travel trade and specialist insurers dominate distribution

Travel trade distribution

Europäische and Mondial Assistance are hardly challenged by smaller competitors

Nearly two million Austrians are covered through Europäische Reiseversicherung

Bank distribution

A small number of Austria’s banking networks offer stand-alone travel insurance policies

Packaged distribution with payment cards and bank accounts

Comprehensive travel cover linked to payment cards is an important aspect of the Austrian market

Direct / broker distribution

Online sales are led by the travel insurance specialists

Affinity / alternative distribution

Forecasts

The pace of growth from 2008 to 2012 is forecast to be half that of 2004 to 2008

4.0 CZECH REPUBLIC

Underlying travel market

Travel abroad has recovered after a dip in 2006, thanks to holiday visitors

Czech travellers are the least likely to leave Europe

Travel insurance and assistance

Market size

The rising volume of foreign travel has lifted the travel insurance market in the Czech Republic

Distribution channel overview

Direct selling by the Internet and bank branch distribution threaten travel trade sales

Travel trade distribution

Evropská Cestovní Pojišťovna and Česká Pojišťovna are the foremost suppliers to the travel trade

Evropská Cestovní Pojišťovna achieved premium income of €9.1 million in 2007

Bank distribution

Stand-alone travel insurance policies are offered by a large number of banks in the Czech Republic

Packaged distribution with payment cards and bank accounts

Many payment cards in the Czech Republic carry comprehensive travel insurance

Direct / broker distribution

UNIQA sells travel insurance by SMS as well as by the Internet

Affinity / alternative distribution

High levels of competition make the travel market difficult territory for affinity distribution

Forecasts

Česká pojišťovna has responded to the recession by extending cover to loss of employment

5.0 DENMARK

Underlying travel market

Rapid growth in foreign travel has slowed since 2006

Danish residents make nearly a million trips outside Europe each year

Travel insurance and assistance

Market size

Growth in foreign visits has fuelled the travel insurance and assistance market…

… along with reforms to the insurance offered by the ‘Yellow Card’ from 1 January 2008

Distribution channel overview

The travel trade and direct distribution are key distribution channels

Travel trade distribution

Europæiske Rejseforsikring is the dominant provider through the travel trade…

Bank distribution

20% of banks in Denmark offer stand-alone travel insurance

Packaged distribution with payment cards and bank accounts

Comprehensive travel cover packaged with payment cards is relatively common in Denmark

Direct / broker distribution

The specialist travel insurers are maximizing the potential of the Internet

Affinity / alternative distribution

Europæiske Rejseforsikring provides travel insurance through the FDM’s travel agency

Forecasts

Reforms to public health insurance are forecast to increase demand for private travel cover…

… but stand-alone travel policies could be at risk from packaged home and travel insurance

6.0 GERMANY

Underlying travel market

The travel market in Germany is huge but stable

Turkey accounts for a third of trips to non-EU Europe

Travel insurance and assistance

Market size

Stand-alone health policies constitute half the market by number of policies…

… and tend to depress the total value of premiums paid by German tourists

Distribution channel overview

The travel trade dominates distribution, despite the rise of annual policies and online sales

Travel trade distribution

The vast majority of travel trade entities in Germany offer travel insurance…

… while in terms of the outright number of partnerships the market is undergoing a transformation

HanseMerkur’s gross written premiums reached €100 million for the first time in 2008

Makler der Touristik (MTD) is likely to focus on deals with smaller travel agents in the future

Bank distribution

Half the banks that offer travel insurance only offer foreign health cover

…with Union, DEVK and R+V holding the majority of these deals

HanseMerkur has established partnerships with some of the larger savings banks

Trip cancellation insurance accounts for more than 80% of URV’s gross written premiums

Packaged distribution with payment cards and bank accounts

Travel cover packaged with payment cards is not especially common in Germany

Direct / broker distribution

Victoria Versicherung and Allianz distribute the travel policies of their subsidiaries

Affinity / alternative distribution

Automotive associations and retailers lead the way for affinity distribution

Forecasts

A stagnant market in terms of premium income will prompt product and distribution innovation

7.0 HUNGARY

Underlying travel market

Trips abroad by Hungarian residents have fallen faster than in any other major European country

Hungarian travellers rarely leave Europe

Travel insurance and assistance

Market size

Premiums have risen while policy numbers fell in Hungary from 2004 to

Distribution channel overview

The traditional travel trade remains the dominant channel in Hungary

Travel trade distribution

Multiple partnerships are more common than usual, although single partnerships still dominate

…with QBE Atlasz emerging as the underwriter with the highest number of partnerships

Bank distribution

A minority of Hungarian banks offers stand-alone travel insurance policies

Packaged distribution with payment cards and bank accounts

A substantial number of payment cards in Hungary include comprehensive travel insurance

Direct / broker distribution

Many of the larger multi-line insurers have introduced fairly comprehensive travel policies…

Affinity / alternative distribution

Affinity marketing of personal non-life insurance, in general, remains at an embryonic stage

Forecasts

Sales of stand-alone travel may reach 1.5 million by 2012

8.0 NORWAY

Underlying travel market

Tourism abroad has risen in Norway every year from 2004 to 2008

EU countries dominate Norwegian travellers’ destinations

Travel insurance and assistance

Market size

High prices and high frequency of travel make the Norwegian market the largest per person

Distribution channel overview

The predominance of annual policies works against the travel trade channel

Travel trade distribution

Europeiske dominates distribution through the travel trade

Bank distribution

About half of Norwegian banks are active in the sale of stand-alone travel insurance policies

Packaged distribution with payment cards and bank accounts

Travel cover packaged with payment cards is usually comprehensive

Direct / broker distribution

Travel insurance is offered directly to consumers by all of Norway’s major insurance firms

Affinity / alternative distribution

The Norges Automobil-Forbund packages travel insurance with its payment card

Forecasts

The boom in travel insurance of 2004-08 is forecast to be followed by slow but steady growth

9.0 POLAND

Underlying travel market

Business tourism shrank while holiday trips rose, 2004 to 2008

Polish travellers are rapidly becoming more adventurous

Travel insurance and assistance

Market size

The number of policies sold has changed little since 2004

Distribution channel overview

Traditional travel trade distributors account for about half stand-alone travel insurance in Poland

Travel trade distribution

Signal Iduna has established itself as the leading provider of travel insurance to the travel trade…

… after which the competition fragments rapidly

Travel insurance is the main source of revenue for Signal Iduna in Poland

Bank distribution

The number of Polish banks offering stand-alone travel insurance has increased significantly…

…with PZU and Generali / Europ Assistance accounting for the bulk of the agreements...……

Packaged distribution with payment cards and bank accounts

More than a third of payment cards in Poland carry comprehensive travel insurance

Direct / broker distribution

The major non-life insurers all market travel policies through their agency networks

Affinity / alternative distribution

Alternative channels do not yet challenge the traditional distributors

Forecasts

Annual policies will struggle because travel insurance is automatically included in holiday bookings

10.0 SLOVAKIA

Underlying travel market

Growth in travel abroad by Slovak residents has been volatile

Slovak residents travel to the ‘rest of the world’ more than other countries in the region

Travel insurance and assistance

Market size

The number of travel policies sold has yet to break through the million mark

Distribution channel overview

The predominance of single trip policies favours the travel trade

Travel trade distribution

Travel trade entities commonly source travel insurance from only one partner

Union Poisťovňa has established a leadership position in the Slovakian travel insurance market

Bank distribution

More than a third of banks offer travel insurance on a stand-alone basis…

Packaged distribution with payment cards and bank accounts

It is very common for payment cards in Slovakia to include travel insurance

Direct / broker distribution

Portals and brokers have joined the direct insurers for online distribution

Affinity / alternative distribution

Forecasts

Annual policies are expected to grow as foreign travel rises - and as insurers promote it more

11.0 SWEDEN

Underlying travel market

Holiday trips abroad by Swedish residents were lower in 2008 than in 2004

Swedish residents are most likely to leave the EU

Travel insurance and assistance

Market size

Stand-alone travel insurance policies have a limited market in Sweden…

… because household insurance and most payment cards carry travel cover

Distribution channel overview

Online sales by direct insurers are taking share from travel agents and tour operators

Travel trade distribution

The proportion of travel trade entities offering travel insurance has grown over the last three years

While Europeiska remains dominant, its position is not unchallenged

Bank distribution

Banks in Sweden see no reason to offer travel insurance on a stand-alone basis

Packaged distribution with payment cards and bank accounts

A majority of payment cards give their holders comprehensive travel insurance

Direct / broker distribution

Internet sales are gaining share, but cannot easily grow the total market

Affinity / alternative distribution

Alternative channels have not found a space in the limited stand-alone travel insurance market

Forecasts

Stand-alone, single trip policies may be vulnerable to the recession

12.0 SWITZERLAND

Underlying travel market

Travel abroad by Swiss residents peaked in 2007

Surrounded by Austria, France, Germany and Italy, Swiss residents make most trips to the EU .

Travel insurance and assistance

Market size

Increased demand for annual policies has caused a retreat in the market for single trip cover

Distribution channel overview

The distribution of travel insurance has fragmented between several competing channels

Travel trade distribution

Most travel agents and tour operators offer travel insurance in conjunction with a single partner

... with the two dominant underwriters being hardly challenged in terms of the number of deals

Touring Club Schweiz is the largest provider of annual travel insurance policies in Switzerland

Bank distribution

Only a small number of banks market stand-alone travel insurance to their customers

Packaged distribution with payment cards and bank accounts

Payment cards are more likely to include travel accident insurance than comprehensive travel cover

Direct / broker distribution

Travel insurance specialists lead the way for online distribution

Affinity / alternative distribution

The Touring Club Schweiz is the most important affinity distributor

Forecasts

Premium income in 2012 is expected be a little higher than in 2008, after dipping in 2009-2010

GRAPHICS / TABLES

Travel entities covered by the research for Northern and Central Europe segmented by type and by country

Travel insurance and assistance: how it all fits together

Total number of trips abroad in Northern and Central Europe by country of origin, 2004-8

Total number of trips abroad in Northern and Central Europe by country of origin, 2004-8 (data)

Total number of trips abroad per capita in Northern and Central Europe by country of origin, 2004-8

Total number of trips abroad per capita in Northern and Central Europe by country of origin, 2004-8 (data)

Trips abroad versus GDP per capita in Northern and Central Europe, by country of origin, 2008

Trips abroad versus GDP per capita Northern and Central Europe, by country of origin, 2008 (data)

Segmentation of trips abroad between holiday and business in Northern and Central Europe, by country of origin,

2008

Segmentation of trips abroad between holiday and business in Northern and Central Europe, by country of origin,

2008 (data)

Growth in holiday and business trips abroad in Northern and Central Europe, by country of origin, 2004-8

Growth in holiday and business trips abroad in Northern and Central Europe, by country of origin, 2004-8 (data)

Destinations of trips abroad in Northern and Central Europe, 2008

Destinations of trips abroad in Northern and Central Europe by country of origin, 2008

Destinations of trips abroad in Northern and Central Europe by country of origin, 2008 (data)

Destinations of trips abroad by Polish residents, 2004-8

Destinations of trips abroad by Polish residents, 2004-8 (data)

Estimated size of the travel insurance market in Northern and Central Europe by single trip / annual / foreign health

policies and gross written premiums, 2004-8

Estimated size of the travel insurance market in Northern and Central Europe by single trip / annual / foreign health

policies and gross written premiums, 2004-8 (data)

Estimated size of the travel insurance market in Northern and Central Europe by country, gross written premiums,

2008

Growth rates for travel insurance in Northern and Central Europe by country, number of policies sold, 2004-

(estimated)

Estimated size of the travel insurance market in Northern and Central Europe by country, number of policies sold,

2004-8 (data)

Estimated size of the travel insurance market in Northern and Central Europe by country, gross premiums written

2004-8 (data)

Proportion of travel insurance sold as annual policies in Northern and Central Europe by country, 2004 and

(estimated)

Proportion of travel insurance sold as annual policies in Northern and Central Europe by country, 2004-

(estimated data)

Travel insurance gross written premiums per capita in Northern and Central Europe by country, 2004 and

(estimated)

Travel insurance gross written premiums per capita in Northern and Central Europe by country, 2004-8 (estimated

data)

Travel insurance policies per capita in Northern and Central Europe by country, 2004-8 (estimated data)

Travel insurance policy numbers and gross written premiums per trip abroad in Northern and Central Europe by

country, 2004 and 2008 (estimated)

Travel insurance policy numbers and gross written premiums per trip abroad in Northern and Central Europe by

country, 2004 and 2008 (estimated data)

Total travel trade provision of travel insurance and assistance in Northern and Central Europe: penetration rates,

operating models and partner market shares, 2009

Share of total travel trade partnerships held by leading multi-national travel insurers in Northern and Central Europe

by country, 2009

Share of total travel trade partnerships held by leading multi-national travel insurers in Northern and Central Europe

by country, 2009 (data)

Market concentration for total travel trade provision of travel insurance and assistance in Northern and Central

Europe by country, 2009

Market concentration for total travel trade provision of travel insurance and assistance in Northern and Central

Europe by country, 2009 (data)

Comparison of operating models for total travel trade provision of travel insurance and assistance in Northern and

Central Europe by country, 2009

Comparison of operating models for total travel trade provision of travel insurance and assistance in Northern and

Central Europe by country, 2009 (data)

Travel agent and tour operator provision of travel insurance and assistance in Northern and Central Europe:

penetration rates, operating models and partner market shares, 2009

Airline provision of travel insurance and assistance in Northern and Central Europe: penetration rates, operating

models and partner market shares, 2009

Ferry / railway operator provision of travel insurance and assistance in Northern and Central Europe: penetration

rates, operating models and partner market shares, 2009

Online travel portal provision of travel insurance and assistance in Northern and Central Europe: penetration rates,

operating models and partner market shares, 2009

Student / gap year specialist provision of travel insurance and assistance in Northern and Central Europe:

penetration rates, operating models and partner market shares, 2009

Distribution channel diversification for stand-alone travel insurance and assistance in Northern and Central Europe:

market comparisons

Bank distribution of stand-alone travel insurance and assistance in Northern and Central Europe: penetration rates

by country, 2009

Proportion of payment cards and bank accounts packaged with travel insurance and assistance in Northern and

Central Europe, segmented by type of cover, 2009

Proportion of payment cards and bank accounts packaged with travel insurance and assistance in Northern and

Central Europe, segmented by type of cover, 2009 (data)

Forecast growth in travel insurance and assistance premiums in Northern and Central Europe by country, 2008-

2012

Forecast growth in travel insurance and assistance premiums in Northern and Central Europe by country, 2008-

2012 (data)

Forecast proportion of travel insurance sold as annual policies in Northern and Central Europe by country,

and 2012

Forecast proportion of travel insurance sold as annual policies in Northern and Central Europe by country,

and 2012 (data)

Forecast growth in travel insurance and assistance in Northern and Central Europe by country, number of policies

sold 2008 and 2012 (data)

Foreign travel market in Austria segmented by type, 2004-8

Foreign travel market in Austria segmented by type, 2004-8 (data)

Foreign travel market in Austria segmented by destination, 2008

Foreign travel market in Austria segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Austria by single trip / annual / foreign health policies and gross

written premiums, 2004-8

Estimated size of the travel insurance market in Austria by single trip / annual / foreign health policies and gross

written premiums, 2004-8 (data)

Travel trade provision of travel insurance and assistance in Austria: penetration rates, operating models and partner

market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Austria: penetration rates, operating models and

partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Austria: distribution relationships, 2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Austria,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Austria by single trip / annual / foreign health policies and gross

written premiums, 2012

Forecast size of the travel insurance market in Austria by single trip / annual / foreign health policies and gross

written premiums, 2012 (data)

Foreign travel market in the Czech Republic segmented by type, 2004-8

Foreign travel market in the Czech Republic segmented by type, 2004-8 (data)

Foreign travel market in the Czech Republic segmented by destination, 2008

Foreign travel market in the Czech Republic segmented by destination, 2008 (data)

Estimated size of the travel insurance market in the Czech Republic by single trip / annual policies and gross written

premiums, 2004-8

Estimated size of the travel insurance market in the Czech Republic by single trip / annual policies and gross written

premiums, 2004-8 (data)

Travel trade provision of travel insurance and assistance in the Czech Republic: penetration rates, operating

models and partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in the Czech Republic: penetration rates, operating

models and partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in the Czech Republic: distribution relationships,

2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in the Czech

Republic, segmented by type of cover, 2009

Forecast size of the travel insurance market in the Czech Republic by single trip / annual policies and gross written

premiums, 2012

Forecast size of the travel insurance market in the Czech Republic by single trip / annual policies and gross written

premiums, 2012 (data)

Foreign travel market in Denmark segmented by type, 2004-8

Foreign travel market in Denmark segmented by type, 2004-8 (data)

Foreign travel market in Denmark segmented by destination, 2008

Foreign travel market in Denmark segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Denmark by single trip / annual policies and gross written

premiums, 2004-8

Estimated size of the travel insurance market in Denmark by single trip / annual policies and gross written

premiums, 2004-8 (data)

Travel trade provision of travel insurance and assistance in Denmark: penetration rates, operating models and

partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Denmark: penetration rates, operating models

and partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Denmark: distribution relationships, 2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Denmark,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Denmark by single trip / annual policies and gross written premiums,

2012

Forecast size of the travel insurance market in Denmark by single trip / annual policies and gross written premiums,

2012 (data)

Foreign travel market in Germany segmented by type, 2004-8

Foreign travel market in Germany segmented by type, 2004-8 (data)

Foreign travel market in Germany segmented by destination, 2008

Foreign travel market in Germany segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Germany by single trip / annual / foreign health policies and gross

written premiums, 2004-8

Estimated size of the travel insurance market in Germany by single trip / annual / foreign health policies and gross

written premiums, 2004-8 (data)

Travel trade provision of travel insurance and assistance in Germany: penetration rates, operating models and

partner market shares, 2009

Bank / savings bank / credit co-operative provision of stand-alone travel insurance and assistance in Germany:

penetration rates, operating models and partner market shares, 2009

Bank / savings bank / credit co-operative provision of stand-alone travel insurance and assistance in Germany:

distribution relationships, 2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Germany,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Germany by single trip / annual / foreign health policies and gross

written premiums, 2012

Forecast size of the travel insurance market in Germany by single trip / annual / foreign health policies and gross

written premiums, 2012 (data)

Foreign travel market in Hungary segmented by type, 2004-8

Foreign travel market in Hungary segmented by type, 2004-8 (data)

Foreign travel market in Hungary segmented by destination, 2008

Foreign travel market in Hungary segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Hungary by single trip / annual policies and gross written

premiums, 2004-8

Estimated size of the travel insurance market in Hungary by single trip / annual policies and gross written

premiums, 2004-8 (data)

Travel trade provision of travel insurance and assistance in Hungary: penetration rates, operating models and

partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Hungary: penetration rates, operating models and

partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Hungary: distribution relationships, 2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Hungary,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Hungary by single trip / annual policies and gross written premiums,

2012

Forecast size of the travel insurance market in Hungary by single trip / annual policies and gross written premiums,

2012 (data)

Foreign travel market in Norway segmented by type, 2004-8

Foreign travel market in Norway segmented by type, 2004-8 (data)

Foreign travel market in Norway segmented by destination, 2008

Foreign travel market in Norway segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Norway by single trip / annual policies and gross written premiums,

2004-8

Estimated size of the travel insurance market in Norway by single trip / annual policies and gross written premiums,

2004-8 (data)

Travel trade provision of travel insurance and assistance in Norway: penetration rates, operating models and

partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Norway: penetration rates, operating models and

partner market shares, 2009

Bank / savings bank provision of stand-alone travel insurance and assistance in Norway: distribution relationships,

2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Norway,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Norway by single trip / annual policies and gross written premiums,

2012

Forecast size of the travel insurance market in Norway by single trip / annual policies and gross written premiums,

2012 (data)

Foreign travel market in Poland segmented by type, 2004-8

Foreign travel market in Poland segmented by type, 2004-8 (data)

Foreign travel market in Poland segmented by destination, 2008

Foreign travel market in Poland segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Poland by single trip / annual policies and gross written premiums,

2004-8

Estimated size of the travel insurance market in Poland by single trip / annual policies and gross written premiums,

2004-8 (data)

Travel trade provision of travel insurance and assistance in Poland: penetration rates, operating models and

partner market shares, 2009

Bank provision of stand-alone travel insurance and assistance in Poland: penetration rates, operating models and

partner market shares, 2009

Bank / savings bank provision of stand-alone travel insurance and assistance in Poland: distribution relationships,

2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Poland,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Poland by single trip / annual policies and gross written premiums,

2012

Forecast size of the travel insurance market in Poland by single trip / annual policies and gross written premiums,

2012 (data)

Foreign travel market in Slovakia segmented by type, 2004-8

Foreign travel market in Slovakia segmented by type, 2004-8 (data)

Foreign travel market in Slovakia segmented by destination, 2008

Foreign travel market in Slovakia segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Slovakia by single trip / annual policies and gross written premiums,

2004-8

Estimated size of the travel insurance market in Slovakia by single trip / annual policies and gross written premiums,

2004-8 (data)

Travel trade provision of travel insurance and assistance in Slovakia: penetration rates, operating models and

partner market shares, 2009

Bank / savings bank provision of stand-alone travel insurance and assistance in Slovakia: penetration rates,

operating models and partner market shares, 2009

Bank / savings bank provision of stand-alone travel insurance and assistance in Slovakia: distribution relationships,

2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Slovakia,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Slovakia by single trip / annual policies and gross written premiums,

2012

Forecast size of the travel insurance market in Slovakia by single trip / annual policies and gross written premiums,

2012 (data)

Foreign travel market in Sweden segmented by type, 2004-8

Foreign travel market in Sweden segmented by type, 2004-8 (data)

Foreign travel market in Sweden segmented by destination, 2008

Foreign travel market in Sweden segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Sweden by single trip / annual policies and gross written premiums,

2004-8

Estimated size of the travel insurance market in Sweden by single trip / annual policies and gross written premiums,

2004-8 (data)

Travel trade provision of travel insurance and assistance in Sweden: penetration rates, operating models and

partner market shares, 2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Sweden,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Sweden by single trip / annual policies and gross written premiums,

2012

Forecast size of the travel insurance market in Sweden by single trip / annual policies and gross written premiums,

2012 (data)

Foreign travel market in Switzerland

segmented by type, 2004-8

Foreign travel market in Switzerland segmented by type, 2004-8 (data)

Foreign travel market in Switzerland segmented by destination, 2008

Foreign travel market in Switzerland segmented by destination, 2008 (data)

Estimated size of the travel insurance market in Switzerland by single trip / annual policies and gross written

premiums, 2004-8

Estimated size of the travel insurance market in Switzerland by single trip / annual policies and gross written

premiums, 2004-8 (data)

Travel trade provision of travel insurance and assistance in Switzerland: penetration rates, operating models and

partner market shares, 2009

Bank / building society provision of travel insurance and assistance in Switzerland: penetration rates, operating

models and partner market shares, 2009

Bank / building society provision of stand-alone travel insurance and assistance in Switzerland: distribution

relationships, 2009

% penetration of travel insurance and assistance packaged with payment cards and bank accounts in Switzerland,

segmented by type of cover, 2009

Forecast size of the travel insurance market in Switzerland by single trip / annual policies and gross written

premiums, 2012

Forecast size of the travel insurance market in Switzerland by single trip / annual policies and gross written

premiums, 2012 (data)

Abstract

Finaccord’s report titled Travel Insurance and Assistance in Northern and Central Europe investigates the market for stand-alone travel insurance and assistance in ten countries in this region and is one of two studies published in July 2009 on the subject of travel insurance and assistance in Europe. This market is estimated by Finaccord to have been worth €1.21 billion in gross written premiums in 2008, and has been growing in most of the countries in the region. The market is also evolving rapidly in product design and distribution, with new channels emerging and partnerships with travel trade entities changing on a regular basis. For this study, Finaccord has researched nearly 700 travel trade firms and over 400 banks across Northern and Central Europe, in addition to interviewing travel insurers and analysing company and market data to produce the most comprehensive and detailed report yet published on this topic, including several countries which have never been covered before in a published format. Thereport looks at ten countries in total (Austria, the Czech Republic, Denmark, Germany, Hungary, Norway, Poland, Slovakia, Sweden and Switzerland), and is accompanied by a PartnerBASE™ database that details the arrangements of more than 1,100 travel trade companies and banks for the distribution of travel insurance and assistance. Key features of this report include: quantification of the market size and segmentation for travel insurance and assistance in ten countries: how much is the market worth and where is it growing fastest? segmentation of travel insurance policies between single trip and annual policies: are annual policies on the rise in every country and what are the obstacles to their growth? provider market shares by number of relationships: which providers of travel insurance and assistance policies have the most relationships with travel trade entities, which have been most successful with banks and how does this vary by country? commentary on distribution channels for each country: are banks active in selling stand-alone travel policies, or do they prefer to package travel cover with payment cards or bank accounts, and do direct distributors, brokers or affinity partners play a role in each country? availability of an accompanying PartnerBASE database that includes every travel insurance partnership traced by Finaccord for more than 1,100 travel trade entities and banks.

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