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Gen X Finance - US

Published by: Mintel International Group Ltd.

Published: Jun. 1, 2009 - 57 Pages


Table of Contents


Scope and Themes

What you need to know

Consumer survey data

Sampling

Online surveys

Greenfield Online

Experian Simmons National Consumer Studies

Advertising clips

Abbreviations and terms

Abbreviations

Companies mentioned in this report:



Executive Summary

Industry overview

Market size and forecast

Competitive context

Marketing channels

Market drivers

Advertising and promotion

The Gen X consumer

Cluster analysis

Custom consumer groups



Market Size and Forecast

Key points

Who are Gen X?

Gen Xers are caught unprepared for financial crisis

Figure 1: Financial products owned and value of holding for Gen X and baby boomer households, 2007

Figure 2: Financial products currently owned: Gen Xers indexed to total, March 2009

Figure 3: Median debt levels and ratio of debt payments to family income for households by age in 2007 dollars

Gen Xers aspire to greater ownership of financial products

Figure 4: Financial products to be purchased in the near future: Gen Xers indexed to total, March 2009

Figure 5: Agreement with statement “it is important to be well-insured when it comes to life insurance”, by age, 2008



Competitive Context

Key points

Financial services companies are beginning to reach out to Gen Xers

However, financial services firms are still more focused on Boomers than Gen X

Figure 6: Direct mail, email, print campaigns mentioning “baby boom/baby boomer” versus those mentioning “Generation X/Gen X”, January 2007 to February 2009



Marketing Channels

Key points

The internet is displacing traditional media as an information source for Gen X and Gen Y

Figure 7: How the internet impacts getting product information and shopping, by generation, 2008

Figure 8: How internet has impacted use of other media, by generation, 2008

Financial services companies are shifting their advertising more to online media

Figure 9: Advertising expenditures for financial services companies, 2008

Gen Xers have strong opinions about what they want in a website

Figure 10: Website attitudes, by generation, 2008

Newspapers face dismal prospects

Figure 11: Newspaper readership, by generation, 2006 versus 2009

Marketers can still reach Gen X and Gen Y via TV

Figure 12: Average number of hours spent per month watching TV/using internet, by age, Q3 2008

Direct mail can get through even to Gen Xers



Market Drivers

Key points

Gen Xers are more diverse than previous generations

Figure 13: US population estimates, December 2007

Gen Xers are catching up to Baby Boomers in terms of size

Figure 14: Forecast of population for generation x and baby boomers, 2010 to 2030

Gen X may soon be pushed aside by Gen Y, the next generational bulge

Figure 15: US population estimates, by generation, November 2008



Advertising and Promotion

Key points

Freedom to spend and buy what you want now

Figure 16: MasterCard “Priceless” TV ad, 2008

Introducing an element of chaos

Figure 17: Nationwide “Life comes at you fast” TV ad, 2008

Tech-savvy ads

Figure 18: E*Trade TV ad, 2008

Figure 19: Chase credit card TV ad, 2008

Starting to invest

Figure 20: Schwab “Talk to Chuck” TV ad, 2008

Breaking the rules

Figure 21: Bank of America TV ad, 2008



The Consumer

Key points

Gen Xers have a lot on their plate

Figure 22: Primary financial concerns: Gen X indexed to total population, March 2009

Figure 23: Attitudes towards generational marketing, by age group, March 2009

Gen Xers actually may be lagging their younger Gen Y counterparts in savings

Figure 24: Financial attitudes of Gen X and Gen Y, 2008

Figure 25: Types of debt for Gen X and Gen Y, 2008

Figure 26: Most important goal in next 10 years, Gen X and Gen Y, 2008

Figure 27: Gen X and Gen Y perceptions of being behind schedule for key life milestones, 2008

Debt may put retirement for Gen Xers in jeopardy

Gen Xers face lower living standards

Figure 28: Perceptions of whether achieved the American dream, by generation, 2008 and 2009

Gen Xers admit lack of financial discipline

Figure 29: Financial attitudes, by generation, 2008

Gen Xers are the most vulnerable group when it comes to job loss

Figure 30: Perceived impact of job loss, by generation, 2009

Gen Xers are making financial adjustments in response to the economic crisis

Figure 31: Steps taken as a result of the economic crisis, by generation, 2009

Figure 32: Steps respondents plan to take, or have taken as a result of economic crisis, by generation, 2009

Gen Xers express greater optimism about their own financial outlook

Figure 33: Economic outlook: Gen X indexed to total, 2008

Gen Xers are stressed about finances

Figure 34: Financial attitudes: Gen X indexed to total population, March 2009

Gen Xers are paying down debt

Figure 35: Changes in financial behavior as a result of economic crisis, by age group, May 2009

Figure 36: How would spend stimulus check: Gen X indexed to total population, March 2009

Figure 37: How stimulus check was spent in 2008: Gen X indexed to total population, March 2009

Financial institutions need to win back trust

Figure 38: Level of trust in U.S. financial system, by generation, 2009

Bank stability is important but still not as important as convenient location

Figure 39: Reasons for bank choice: Gen X indexed to total population, March 2009

Gen Xers switch banks to get better online services

Figure 40: Incidence of switching primary banks in the past 12 months, by age, March 2009

Figure 41: Reasons for switching primary bank in the past 12 months: Gen X indexed to total population, March 2009

Only a minority of Gen Xers consult with a financial professional

Figure 42: Major sources of financial advice for Gen X and Gen Y, 2008



Appendix: Trade Associations

Abstract

Gen Xers have been caught unprepared by the current financial crisis. They eagerly embraced the “spend now” ethos promoted by retailers and credit card companies. Many were buoyed by rising real estate and stock market values. Now that these bubbles have collapsed, many Gen Xers are burdened with debt and do not have adequate emergency savings to see them through if they lose their jobs.

At the same time, Gen Xers have many pressing financial priorities and needs. They are starting to raise families and need to save for their children’s education, while at the same time they still have their own college loans to pay down. Some have aging parents who will need their assistance. Pension plans and other employer-sponsored safety nets will be much harder to come by for Gen Xers than they were for their parents or grandparents.



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