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Technology Selection: Finally Adding the "Actionable" to Analytics and Information

Published by: IDC

Published: Jul. 6, 2009 - 11 Pages


Table of Contents


Table of Contents
Health Industry Insights Opinion
In This Report
Situation Overview
2009 Market Drivers — What's New?
Standards: More Support for Actionable Information
Actionable Information: Solution Evolution
Vendor Market Dynamics
Representative Vendor Solution Briefs
ikaSystems: Care Management, Performance Reporting, and Quality Measurement and Management
Silverlink Communications
Chordiant: Customer Relationship Management
MedeAnalytics
McKesson: Care Management, Provider and Employer Management, Pay for Performance, Quality Programs, and Operational Management
Future Outlook
Future Challenges
Essential Guidance
Actions to Consider
The "Action" Plan
Learn More
Related Research
Synopsis

Abstract

This Health Industry Insights report previews vendor solutions and next-generation business intelligence solution requirements for healthcare payers. Most of the business intelligence work and investment by healthcare payers in the past decade focused on making information available. A daunting task to be sure, but not the end point of the business intelligence and transparency initiatives by any means. New solutions are emerging across the healthcare payer market that will enable the healthcare payer to use triggers and alerts to push and focus information delivery, direct or recommend action, and then determine whether the action produced the desired improvement.

"Only when information impact and action can be measured, communicated, and integrated into new methods to further improve performance will the healthcare payer business intelligence efforts provide value," notes Janice Young, research director, Health Industry Insights.



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