Asia/Pacific (Excluding Japan) Unified Communications Applications Vendor Share, 2008: Seeding Opportunities in Difficult Times : Market Research Report

Asia/Pacific (Excluding Japan) Unified Communications Applications Vendor Share, 2008: Seeding Opportunities in Difficult Times

Published by: IDC

Published: Jul. 6, 2009 - 23 Pages

Table of Contents
IDC Opinion

In This Study
Introduction
Enterprise Collaboration
Customer Interaction
Methodology
Primary Data Sources
Secondary Sources
Situation Overview
Unified Communications Vendor Revenue
Enterprise Collaboration
Customer Interaction
UC Vendor Profiles
Alcatel-Lucent
Aspect Software
Avaya Inc.
Cisco Systems
IBM
Microsoft
Nortel Networks
Polycom
Research in Motion
Sybase
TANDBERG
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Asia/Pacific (Excluding Japan) Unified Messaging Vendor Revenue, 2008
Table: Asia/Pacific (Excluding Japan) Instant Messaging Vendor Revenue, 2008
Table: Asia/Pacific (Excluding Japan) Web Conferencing Vendor Revenue, 2008
Table: Asia/Pacific (Excluding Japan) Videoconferencing Vendor Revenue, 2008
Table: Asia/Pacific (Excluding Japan) Mobility Vendor Revenue, 2008
Table: Asia/Pacific (Excluding Japan) Contact Center Vendor Revenue, 2008

Abstract

This IDC study reports the performance of unified communications (UC) vendors in 2008 across different UC applications segments, which are classified under two UC functional segments: Enterprise Collaboration and Customer Interaction. In 2008, the total UC revenue in the Asia/Pacific (Excluding Japan) or APEJ region was US$1.8 billion, including IP telephony (IPT) and UC applications. Of this, the APEJ UC applications revenue totaled US$798.6 million. This study provides vendor revenue for UC applications for year-end 2008.

"The current economic challenges means that UC applications need to pass through the acid test of short-term ROI, since enterprises, and particularly CFOs within enterprises ask UC suppliers hard questions revolving around cost control," says Shalini Verma, research manager, Communications Research, IDC Asia/Pacific. "UC vendors and their channel partners that help enterprises adapt to the new economic realities will be more successful in the coming year," she adds.

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