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Worldwide Sales Automation 2008 Vendor Shares: Salesforce.com Moves into Second-Place PositionPublished by: IDC Published: Jun. 14, 2009 - 14 Pages Table of ContentsTable of Contents IDC Opinion In This Study MethodologyDefinitionsSalesSituation Overview Worldwide Sales Automation Applications Market in 2008Historical Market Values and Exchange RatesPerformance of Leading Vendors in 2008Performance by Geographic Region in 2008Performance by Operating Environment in 2008Future Outlook Increasing LeadsImproving Productivity with Information Capture and SharingAnalyticsEssential Guidance Advice for End UsersAdvice for SuppliersLearn More Related ResearchMethodologySynopsisTable: Worldwide Sales Automation Revenue by Vendor, 2006–2008 ($M) Table: Exchange Rates, 2003–2008 (%) Table: Worldwide Sales Automation Revenue by Region, 2006–2008 ($M) Figure: Worldwide Sales Automation Revenue Share by Region, 2008 Figure: Worldwide Sales Automation Revenue Share by Operating Environment, 2008 Figure: Purposes for Which Social Networking Initiatives Are Implemented by Company Size AbstractThis IDC study provides market sizing for the sales automation applications software market in 2008, revenue shares, the future market outlook, and guidance to CRM software vendors. "The economic downturn is not the time to stall the purchase, implementation, and use of sales force automation products. Organizations must allow the automation products to do what they do best — provide the internal consistency to help weather the storm." — Mary Wardley, program vice president, CRM Applications Research Get Full Details About This Report >> |
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