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Australia Business Process Outsourcing 2009-2013 Forecast and AnalysisPublished by: IDC Published: May. 27, 2009 - 19 Pages Table of ContentsTable of Contents IDC Opinion In This Study MethodologySituation Overview Business Process Outsourcing Demand DriversFuture Outlook Forecast and AssumptionsAustralia Business Process Outsourcing Forecast by Business FunctionHuman ResourcesKey Market TrendsAustralia Human Resource Business Process Outsourcing ForecastExpectations for Human Resource Business Process OutsourcingProcurementKey Market TrendsAustralia Procurement Business Process Outsourcing ForecastExpectations for Procurement Business Process OutsourcingFinance and AccountingKey Market TrendsAustralia Finance and Accounting Business Process Outsourcing ForecastExpectations for Finance and Accounting Business Process OutsourcingCustomer CareKey Market TrendsAustralia Customer Care Business Process Outsourcing ForecastExpectations for Customer Care Business Process OutsourcingTrainingKey Market TrendsAustralia Training Business Process Outsourcing ForecastExpectations for Training Business Process OutsourcingMarket ContextEssential Guidance Actions to ConsiderLearn More Related ResearchSynopsisTable: Australia Business Process Outsourcing Services Market, 2008–2013 (A$ Million) Table: Key Forecast Assumptions for the Australia Business Process Outsourcing Market, 2009–2013 Table: Australia Business Process Outsourcing Market, 2007–2013 (A$ Million): Comparison of 2008 and 2009 Forecasts Figure: Australia Business Process Outsourcing Market, 2007–2013: Comparison of 2008 and 2009 Forecasts AbstractThis IDC study presents a market analysis and market sizing for the Australian business process outsourcing (BPO) market. The purpose of this study is to identify and quantify the market opportunity for BPO service providers (SPs) and to present some recommended strategies for taking advantage of the opportunities. "The main reason and driver behind embarking on BPO now remains invariably on cost reduction. This cost-cutting focus is intensifying during the current recession. In the past two years, some of the surveys conducted by IDC have shown that organisations have highlighted buying influences having an "enhanced business model" or "accessing state-of-the-art technology." However, the latest sentiment has revealed that most BPO will focus in great part on cost reduction only," says Aprajita Sharma, program manager, IT Services/BPO, IDC Australia. Get Full Details About This Report >> |
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