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A ProveIT Case Study: Fly Me to the Moon - NASA Fuels Mission Through Shared Services SavingsPublished by: IDC Published: Apr. 17, 2009 - 17 Pages Table of ContentsTable of Contents Government Insights Opinion In This Report Methodology Situation Overview Business Drivers Selecting the Solution Implementing the Solution Figure: NASA Shared Services Timeline Implementation Solution Description The Best Practices Business Value and Lessons Learned Return on Investment Figure: NASA NSSC Return on Investment ProveIT ROI Impact Figure: NASA NSSC ROI Impact Risk Figure: NASA NSSC Risk Assessment ProveIT Risk Impact Figure: NASA NSSC Risk Management Impact Transformation ProveIT Transformation Impact Figure: NASA NSSC Transformation Impact Innovation NASA NSSC Operational Readiness Checklist ProveIT Innovation Impact Figure: NASA NSSC Innovation Impact Future Outlook Essential Guidance Actions to Consider Learn More Related Research Synopsis AbstractThis Government Insights report discusses the NASA Shared Services Center, which has successfully supported approximately 18,000 NASA employees with comprehensive services that allow the employees to conduct their mission-critical work. "NASA has pioneered the shared services concept, designed management processes, launched aggressive communications with served employees and management, and rigorously tracks all costs and savings," says Adelaide O'Brien, research manager, Government Insights. "Richard E. Arbuthnot, executive director, NASA NSSC describes the implementation of these shared services as 'the ride of a lifetime.' Indeed, he and his team have brought commitment, superior management practices, and a willingness to explore and implement successful processes to their quest for superior services and continuing support of NASA's mission." Get Full Details About This Report >> |
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