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Bridging the digital divide in developed markets

Published by: Ovum Plc

Published: Mar. 23, 2009 - 38 Pages


Table of Contents


EXECUTIVE SUMMARY
In a nutshell
Key messages
Digital and social inclusion go hand in hand
Creating demand will be key to success
Effective solutions will require further innovation
Basic broadband availability will be less of an issue in coming years
Limited access to high-speed broadband will create future divides
Don’t overestimate the benefits of NGA broadband - yet
Market forces are not enough to destroy digital divides
Education: from specialised training to peer-group help
National strategies must work with regional and local initiatives
Broadband: the great enabler
Less tech; more everyday
Digital divides go beyond PC-centric broadband
The digital movement: broadband power
There is overwhelming evidence of a direct link between ICT development and economic growth
There is a growing recognition of the economic cost of digital exclusion
Digital inclusion is crucial to social inclusion
Broadband access: an essential step in digital progress
Defining ‘fit for purpose’ is a discussion in flux
Stakeholders need more concrete guidance at a European level
Broadband for all: key challenges
Higher stakes, greater complexity
Basic broadband availability is far less of an issue today
Yet broadband penetration remains far below availability levels
Growth is slowing sharply
Availability and access: two different challenges
Availability: the urban/rural divide
High-speed broadband: the next divide
Accessibility: targeting groups with particular needs
Accessibility: physically impaired users
Accessibility and design
Understanding need and ability
Supply is useless without demand
Low income and limited skills are common factors
Making broadband easier: a key challenge
The solutions
Strategic collaboration required
Digital strategies for digital countries
Common goals; different emphasis and means
European governments and regulators need to ensure EU compatibility
Connecting rural areas: a key EU priority
USO: incumbents will no longer go it alone
Who pays? Monopoly funding is out of the question
“On my doorstep”: regional and local broadband strategies can provide extra momentum
Regional strategies are changing access dynamics
Drumming up demand: a key priority
Marketing the benefits
Change agents: tapping into youthful knowledge and enthusiasm
Greater emphasis on inclusive design
Legislation: a necessary baseline for accessibility
Broadband-based social services will accelerate adoption
The market challenge: squeezing segmentation and innovation
Paying for broadband: a blend of measures
Basic broadband is far more affordable today than ever before
Free basic access; low-cost high-speed access
Strict terms and conditions can act as a strong deterrent
Familiarity: a killer application
Mobile broadband: playing to demand and accessibility
Interactive TV: playing to demand and accessibility
Partnership working: challenging but essential
NGO/commercial partner: niche focus supported by commercial funding
Local authorities: sharing best practice via networks
Rainbow coalitions: joining different sectors around a common goal
List of Tables
Table 1: Reasons for not having Internet access
Table 2: National digital strategies: five key goals
Table 3: EU indicative rural development budget 2007-2013
List of Figures
Figure 1: The role of broadband in improving quality of life
Figure 2: Evolution of communication and infrastructure
Figure 3: Key issues around the digital divide
Figure 4: Supply and demand issues
Figure 5: Figure 5 Broadband penetration by household, 3Q08
Figure 6: Fixed broadband growth rates, 2005-08
Figure 7: Regional coverage of copper-based DSL networks, by speed
Figure 8: Reasons given for lack of broadband Internet access
Figure 9: PC penetration by household, year-end 2007
Figure 10: Digital inclusion: connected, but in diverse ways
Figure 11: The path to digital inclusion: issues and solutions

Abstract

Introduction

We live in a connected world in which regular Internet access is becoming crucial to our inclusion in mainstream society. Global infrastructure requirements are evolving rapidly, to the point where basic broadband is now required for simple services.

Scope

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports provide strategic analysis of evolving trends in wholesale, enterprise, consumer, networking, devices, and components markets. Our analysis drills down into market ecosystems and segments, inflection points, competitive landscapes and trends, vendor leadership and best practice.

Highlights

One common theme among telcos is clear - they are all looking to provide an efficient next-generation network on which they can offer high-quality value-added services (VASs) to their customers. Telecoms operators are faced with a string of challenges from defending their core fixed revenues to generating growth from new wave services and international operations.

Reasons to Purchase

Ovum's research helps vendors and service providers accelerate delivery of profitable new revenue streams. Our findings help businesses make more effective strategic and business decisions faster. For more information about how this specific research report can help your business please contact us.

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