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Worldwide CRM Applications 2009-2013 Forecast: A First Look in These Uncertain TimesPublished by: IDC Published: Mar. 18, 2009 - 23 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Definition Situation Overview The CRM Applications Market in 2008 Future Outlook Forecast and Assumptions CRM Applications Forecast, 2009-2013 Worldwide Table: Worldwide CRM Applications Revenue by Segment, 2008-2013 ($M) By Segment Figure: Worldwide CRM Applications Revenue by Segment, 2008 and 2013 Assumptions Table: Key Forecast Assumptions for the Worldwide CRM Applications Market, 2009-2013 Market Context Table: Worldwide CRM Applications Revenue, 2005-2013: Comparison of December 2008 and March 2009 Forecasts ($M) Figure: Worldwide CRM Applications Revenue, 2005-2013: Comparison of December 2008 and March 2009 Forecasts Essential Guidance Learn More Related Research Methodology Historical Market Values and Exchange Rates Synopsis AbstractThis IDC study provides a revised forecast for the CRM applications market to that published in December 2008. It provides a top-down sizing of the CRM applications market in 2008 and a 2009-2013 forecast for this market. Historical and forecast revenue data is shown for the total worldwide market and by operating environment. "The market for enterprise applications, including CRM applications, is one that is viewed as aiding internal productivity and enabling efficiencies and cost cutting," said Mary Wardley, program VP, CRM and Enterprise Applications Software. "The short term will be an environment of stalled purchases, but organizations will judiciously purchase products to support these ongoing business requirements." Get Full Details About This Report >> |
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