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The Survey of Academic and Special Libraries

Published by: Primary Research Group

Published: Jun. 27, 2000 - 200 Pages


Table of Contents


Section I: Commercial Online Services

  • Mean Spending For All Commercial Online Services In 1999
  • Estimated Mean Spending For All Commercial Online Services In 2000
  • Mean Percentage Change In The Library's Spending For Commercial Online Services That Was Accounted For By Flat Rate Contracts In 1999
  • Estimated Mean Percentage Of The Library's Spending For Commercial Online Services That Will Be Accounted For By Flat Rate Contracts In 2000
  • Percentage Of Libraries That Have A Flat Rate Agreement With Dialog
  • Percentage Of Libraries That Have A Flat Rate Agreement With Dow Jones
  • Percentage Of Libraries That Have A Flat Rate Agreement With Lexis-Nexis
  • Percentage Of Libraries That Have A Flat Rate Agreement With Westlaw
  • Percentage Of Libraries That Have A Flat Rate Agreement With Investext
  • Percentage Of Libraries That Have A Flat Rate Agreement With Dun & Bradstreet
  • Percentage Of Libraries For Which A Vendor Raised A Flat Rate Fee Over The Amount Negotiated On The Previous Contract With The Same Vendor
  • Percentage Of Libraries That Negotiated A New Flat Rate Contract With A Vendor Of Online Information And Felt That The Fee Increased By A Greater Or Lesser Percentage Than The Increase In Usage
  • Library Assessment Of Fairness Of Fees For Commercial Online Service
  • Mean Percent Increase In Usage Of Commercial Online Services After Negotiations Of A Fixed Rate Agreement






Section II: Database Decision-Making

  • Mean Ranking Of The Decision Making Influence Of The Library Director Concerning How Decisions About The Number, Type, Form, And Cost Of Databases Are Made, On A Scale From One To Ten With One Representing Very Influential
  • Mean Ranking Of The Decision Making Influence Of The Library Acquisitions Director Concerning How Decisions About The Number, Type, Form, And Cost Of Databases Are Made, On A Scale From One To Ten With One Representing Very Influential
  • Mean Ranking Of The Decision Making Influence Of Library Executives And Officials Concerning How Decisions About The Number, Type, Form, And Cost Of Databases Are Made, On A Scale From One To Ten With One Representing Very Influential
  • Mean Ranking Of The Decision Making Influence Of A Consortium To Which The Library Belongs, Concerning How Decisions About The Number, Type, Form, And Cost Of Databases Are Made, On A Scale From One To Ten With One Representing Very Influential
  • Mean Ranking Of The Decision Making Influence Of A Committee Of Managers, Subject Specialists And/Or Other Library Staff, Concerning How Decisions About The Number, Type, Form, And Cost Of Databases Are Made, On A Scale From One To Ten With One Representing Very Influential
  • Mean Ranking Of The Decision Making Influence Of A Key Interest Group Outside The Library Such As Corporate Information Director, Senior Partner In A Law Firm, Or Academic Administration In A College, Concerning How Decisions About The Number, Type, Form, And Cost Of Databases Are Made, On A Scale From One To Ten With One Representing Very Influential
  • Percentage Of Libraries That Have A Formal Review Mechanism To Determine Usage Levels For Various Databases And Online Services
  • Percentage Of Libraries That Produce A Report Either Annually Or More Frequently To Track Database Usage
  • Mean Number Of Databases The Library Examined On A Free Trial Basis Within The Last Year
  • Mean Number Of Databases Examined During A Free Trial To Which The Library Subsequently Acquired Access
  • Mean Number Of Database Subscriptions That The Library Cancelled Within The Past Year
  • Mean Number Of Database Cancellations That Resulted From An Increase In The Cost Of The Database
  • Mean Number Of Database Cancellations That Resulted From Insufficient Use





Section III: Electronic Document Delivery Services

  • Spending For Electronic Document Delivery Services Have Increased Dramatically In The Past Year, Increasing By 38.74% In 2000, After A Nearly 13% Increase In 1999. Spending By Academic Libraries Rose From A Mean Of Less Than $13,000.00 To More Than $23,000.00 Per Year, While Spending By Government/Non-Profit Libraries In The Sample Rose By More Than 50%, From A Mean Of $20,000.00 To $30,250.00.
  • Mean Spending For Electronic Document Delivery Services In 1999
  • Estimated Mean Spending For Electronic Document Delivery Services In 2000
  • Mean Percentage Of Journal Articles, That The Library Does Not Subscribe To, That Are Obtained Through A Library Loan When Requested By A Patron
  • Mean Percentage Of Journal Articles, That The Library Does Not Subscribe To, That Are Obtained Through Electronic Document Delivery When Requested By A Patron
  • Mean Percentage Of Journal Articles, That The Library Does Not Subscribe To, That Are Obtained Through Traditional Document Delivery When Requested By A Patron
  • Mean Percentage Of Journal Articles, That The Library Does Not Subscribe To, That Are Obtained Through Some Other Source Than Those Listed Above When Requested By A Patron
  • Mean Percent Increase In The Use Of Electronic Document Delivery In The Library Over The Past Two Years
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Institute For Scientific Information As A Document Delivery Service
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Northern Light As A Document Delivery Service
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Silver Platter As A Document Delivery Service
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Uncover As A Document Delivery Service
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Carl As A Document Delivery Service
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Ibm As A Document Delivery Service
  • Percentage Of Libraries That Subscribe To Or Otherwise Use Any Document Delivery Service Other Than Those Listed Above
  • Mean Percentage Of The Total Spent For Document Delivery Services That Went To Commercial, For-Profit Providers
  • Percentage Of Libraries That Totally Subsidize Document Delivery For Their Primary Clientele
  • Percentage Of Libraries That Provide Their Users With Access To A Document Delivery Service Allowing Unmediated End-User Ordering Of Articles For Which The User Pays On A Per-Item Basis





Section IV: Database Access & Spending

  • Mean Percentage Of The Libraries Total Database/Digital Publishing Spending That Is Spent On Online Services
  • Mean Percentage Of The Libraries Total Database Spending That Is Spent On Electronic Document Delivery Services
  • Mean Percentage Of The Libraries Total Database Spending That Is Spent On Cd-Rom Subscriptions
  • Mean Percentage Of The Libraries Total Database/Digital Publishing Spending That Is Spent On Web-Accessed Databases That Are Not Commercial Online Services
  • Mean Percentage Of The Libraries Total Database/Digital Publishing Spending Accounted For By Direct Lease From Publishers For Posting On The End User Intranet
  • Mean Percentage Of The Libraries Total Database Spending That Is Spent On Something Other Then The Functions Listed Above





Section V: Cd-Rom

  • Mean Number Of Cd-Rom Database Subscriptions That The Library Maintains
  • Mean Number Of Cd-Rom Subscriptions That Are Under A Network License So That More Than One Workstation Can Use The Cd-Rom
  • Spending For Cd-Rom Databases
  • Estimated Mean Spending For Cd-Rom Licenses In 2000





Section VI: DVD

  • Mean Number Of DVD Players The Library Owns
  • Mean Number Of DVD Players The Library Plans To Acquire Within The Next Year





Section VII: Internet Usage

  • Mean Number Of Workstations In The Library That Offer Internet Access For Patrons
  • Mean Percent Increase In Internet Usage By Patrons At The Library Within The Past Six Months
  • Summary Table Of Search Engines That Libraries Use Frequently Or As Default Search Engines
  • Search Engines
  • Percentage Of Libraries That Use Lycos Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Hotbot Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Infoseek Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Yahoo! Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Alta Vista Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Web Crawler Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Excite Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Goto Frequently Or As A Default Search Engine
  • Percentage Of Libraries That Use Galaxy Frequently Or As A Default Search Engine





Section VIII: Library Satisfaction & Usage Surveys

  • Percentage Of Libraries That Conducted A Survey Of Patron Satisfaction Within The Past Year
  • Mean Sample Size Of The Last Library Satisfaction Survey
  • Percentage Of Libraries That Conducted A Survey Of Patron Satisfaction Without Outside Consultant





Section IX: Software

  • Mean Spending For Software In The Past Year (1999)
  • Estimated Mean Spending On Software In The Year 2000
  • Mean Percentage Of The Libraries Software Spending That Is Accounted For By Licenses To Basic Operating Systems And Basic Pc Software Such As Browsers, Word Processing Database, Spreadsheet, And Presentation Software, Etc.
  • Percentage Of Libraries That Paid For Their Operating System And Basic Pc Software Licenses Out Of Their Own Budget





Section X: Print Journals

  • Mean Number Of Print Subscriptions To Journals In 1999
  • Estimated Mean Number Of Print Subscriptions To Journals In 2000
  • Mean Spending For Print Journal Subscriptions In 1999
  • Estimated Mean Spending For Print Journal Subscriptions For 2000





Section XI: Electronic Journals


  • Mean Spending To Subscribe To Electronic Journals In 1999
  • Estimated Mean Spending For Electronic Journals In 2000
  • Mean Number Of Electronic Journals To Which The Libraries Subscribe
  • Mean Number Of Electronic Journals That Require A Subscription Fee
  • Mean Number Of Electronic Journals, With No Print Counterpart, That The Library Paid To Subscribe To In 1999
  • Estimated Mean Number Of Electronic Journals, With No Print Counterpart, That The Library Expects To Subscribe To In 2000
  • Mean Spending On Subscriptions To Electronic-Only Journals During The Last Fiscal Year
  • Mean Number Of Print Journals That The Library Subscribes To That Provide Free Access To An Electronic Version As Well
  • Mean Number Of Print Journals That The Library Subscribes To That Require The Library To Pay An Additional Fee For Patron Access To An Electronic Version
  • Mean Spending For Additional Access To Electronic Versions Of Print Journals That The Library Subscribed To During The Past Year
  • Percentage Of Libraries That Provide Patron Access To The E-Journal Service Project Muse
  • Percentage Of Libraries That Provide Patron Access To The E-Journal Service Jstor
  • Percentage Of Libraries That Provide Patron Access To The E-Journal Service Blackwell's Electronic Journal Navigator
  • Percentage Of Libraries That Provide Patron Access To An E-Journal Service Other Than Those Listed Above
  • Mean Spending To Provide Access To E-Journals Through Different E-Journal Service Such As Project Muse, Jestor, Blackwell's Electronic Journal Navigator, Etc., During The Last Fiscal Year





Section XII: Photocopying Machines

  • Mean Number Of Photocopy Machines That The Library Had For Patron Use In 1999
  • Estimated Mean Number Of Photocopy Machines That The Library Expects To Have Available For Patron Use In 2000





Section XIII: Cataloging

  • Percentage Of Libraries That Have Replaced Their Previous Online Catalog With One Provided By A Different Vendor Within The Past Three Years
  • Percentage Of Libraries That Replaced Their Previous Online Catalog With One Provided By A Different Vendor Because The Previous Vendor Went Out Of Business
  • Percentage Of Libraries That Replaced Their Previous Online Catalog With One Provided By A Different Vendor Because The Vendor Of The Previous Catalog Had Merged With Another Company, Prompting The Library To Investigate Alternatives
  • Percentage Of Libraries That Replaced Their Previous Online Catalog With One Provided By A Different Vendor Because The Previous Catalog Needed To Be Replaced By A Web OPAC
  • Percentage Of Libraries That Replaced Their Previous Online Catalog With One Provided By A Different Vendor Because The Previous Vendor Could Not Deliver Technical Capabilities That Were Needed
  • Percentage Of Libraries That Are Members Of OCLC
  • Mean Percentage Of Original Cataloging That Is Performed In-House At The Library
  • Mean Percentage Of Copy Cataloging That Is Performed In-House At The Library
  • Mean Budget For The Cataloging Department In Past Fiscal Year
  • Percentage Of Libraries That Catalog Web Resources
  • Percentage Of Libraries That Acquire Archival And Manuscript Collections That Provide A Collection Level Of Description
  • Percentage Of Libraries That Acquire Archival And Manuscript Collections That Provide A Series Level Of Description
  • Percentage Of Libraries That Acquire Archival And Manuscript Collections That Provide A Folder Level Of Description
  • Percentage Of Libraries That Acquire Archival And Manuscript Collections That Provide An Item Level Of Description
  • Percentage Of Libraries That Acquire Archival And Manuscript Collections And Provide A Description Level Which Varies According To The Relative Significance Of The Collection, Based On Those Libraries That Do Acquire Archival And Manuscript Collections
  • Percentage Of Libraries That Make Archival And Manuscript Collection Finding Aids Available On The Web 160
  • Percentage Of Libraries That Responded That Demand For Service Has Increased As A Result Of Making Finding Aids Accessible On The Web
  • Percentage Of Libraries That Use The Encoded Archival Description Document Type Definition Application Of Standard Generalized Markup Language (SGML) For Their Finding Aids On The Web
  • Mean Spending During The Last Fiscal Year On Cataloging, Recording Inventory, And Creating Aids For Archival And Manuscript Collections
  • Mean Spending Last Year To Support Continuing Education And Training For All Of The Library's Employees Responsible For Any Aspect Of Cataloging Published Or Unpublished Materials





Section XIV: Library Web Page

  • Mean Spending By The Library To Develop Its Web Page
  • Percentage Of Libraries That Allow Patrons To Reserve Workstations Or Databases Through The Library Web Page





Section XV: Intranets

  • Percentage Of Libraries That Maintain An Intranet
  • Percentage Of Libraries That Allow Managers Only To Add Content To The Library's Intranet
  • Percentage Of Libraries That Allow Managers & All Professional Librarians Only To Add Content To The Library's Intranet
  • Percentage Of Libraries That Will Only Allow Managers, Professional Librarians, & Paraprofessionals To Add Content To The Library's Intranet
  • Mean Annual Cost Of Maintaining The Intranet
  • Percentage Of Libraries That Have Replaced Print Materials With Information On The Intranet Regarding Policy And Procedures
  • Percentage Of Libraries That Have Replaced Print Manuals With Intranet Reference Guides
  • Percentage Of Libraries That Have Replaced Print Training Manuals With Intranet Postings Of The Same Material
  • Percentage Of Libraries That Have Replaced Print Versions Of General Order Forms, Request Forms, And Exit Interview Forms With Intranet Postings
  • Percentage Of Libraries That Have Reduced Or Completely Replaced Staff Meetings With Intranet Communication





Section XVI: Books

  • Healthcare Libraries Increased Spending From A Mean Of $13,000 To A Mean Of $13,889, An Increase Of About 6.83%. In General, Increases In Spending By Legal And Hospital/Healthcare Libraries Have Buoyed The Overall Book Market, Which Otherwise Considerably Dropped. This Parallels Developments In The General Economy In Which Out Surveys Have Consistently Found That Law Firms And Hospitals Tend To Lag Behind Other Economic Sectors In The Use Of New Computer Technologies.
  • Mean Spending For Books In 1999
  • Estimated Mean Spending For Books In 2000
  • Percentage Of Libraries Whose Patrons Have Increased /Decreased Demand For Books Over The Past Two Years





Section XVII: Maps & Other Topographical Information

  • Mean Spending For Maps And Topographical Information In All Forms, Including Electronic, In 1999
  • Estimated Mean Spending For Maps And Topographical Information In All Forms, Including Electronic, In 2000





Section XVIII: Directories

  • Mean Spending On Subscriptions To Directories In Print Form In 1999
  • Estimated Mean Spending On Subscriptions To Directories In Print Form In 2000





Section XIX: Magazines

  • Mean Spending For Magazine & Newsletter Subscriptions In 1999
  • Estimated Mean Spending For Magazine & Newsletter Subscriptions In 2000





Section XX: Audio-Video

  • Mean Spending For Audio-Visual Materials In 1999
  • Estimated Mean Spending For Audio-Visual Materials In 2000





Section XXI: Optical Imaging & Archiving

  • Percentage Of Libraries That Offer An Electronic Reserve Service To Support Training, Course Work, Or Any Other Organizational Objectives
  • Mean Spending On The Start-Up Of The Electronic Reserve Services
  • Percentage Of Libraries That Allow Patrons Accessing Electronic Reserves Readings To Have The Option Of Printing Out The Readings




Abstract

This report gives extensive and detailed benchmarking data for information science professionals. Tables are carefully designed to allow users to compare their library's spending priorities and policies with those of comparable libraries, leaders in the field or with the library down the block. Track the use of new technologies regarding the Internet, cataloging, databases, document delivery, electronic journals and more.

The study includes over 550 tables. There are sections on commercial on-line services, database decision-making, access, and spending, electronic document delivery services, CD-ROMs, DVDs, internet usage, library satisfaction and usage surveys, software, print journals, electronic journals, photocopying machines, cataloging, libraries' web pages, libraries' intranets, books, maps and other topographical information, magazines, audio-video, and optical imaging and archiving.

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