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U.S. Consumer Online Attitudes Survey Results, Part II: Online Brand Profiles

Published by: IDC

Published: Feb. 24, 2009 - 28 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Internet Brand Profiles: Survey Highlights

Amazon

AOL

Apple

eBay

Facebook

Google

Hulu

MapQuest

Microsoft Live

MSN

MySpace

New York Times

Yahoo!

YouTube

Consumer Perception of Internet Brands

Awareness of Internet Brands

Table: U.S. Consumer Awareness of Internet Brands by Gender and Age (% of Respondents)

Figure: U.S. Online Consumer Awareness of Internet Brands

Figure: U.S. Online Consumer Awareness of Internet Brands

Affinity for Internet Brands

Table: U.S. Consumer Affinity for Internet Brands by Gender and Age (% of Respondents)

Figure: U.S. Online Consumer Affinity for Internet Brands

Figure: U.S. Online Consumer Affinity for Internet Brands

Quality and Ease of Use of Internet Brands' Products and Services

Table: U.S. Consumer Perception of Internet Brands' Product Quality by Gender and Age (% of Respondents)

Figure: U.S. Online Consumer Perception of Internet Brands' Product Quality

Figure: U.S. Online Consumer Perception of Internet Brands' Product Quality

Table: U.S. Consumers' Perception of Brands' Product Ease of Use by Gender and Age (% of Respondents)

Figure: U.S. Online Consumers' Perception of Brands' Product Ease of Use

Figure: U.S. Online Consumers' Perception of Brands' Product Ease of Use

Trustworthiness of Internet Brands

Table: U.S. Consumer Trust of Internet Brands by Gender and Age (% of Respondents)

Figure: U.S. Online Consumer Trust of Internet Brands

Figure: U.S. Online Consumer Trust of Internet Brands

Future Outlook

Essential Guidance

Learn More

Related Research

Synopsis

Abstract

This IDC study analyzes U.S. online consumer attitudes toward 27 leading Internet brands. Data for this analysis comes from our 2008 U.S. Online Consumer Attitudes Survey, which provides a comprehensive overview of what U.S. consumers think about certain aspects of the Internet.

"Measuring Internet brands solely by the number of users is poor practice. Just because a brand is well known does not necessarily mean consumers feel more favorably toward it," says Caroline Dangson, research analyst for IDC's Digital Marketplace team. "In some cases, such as for Facebook and MySpace, brand image is weaker than brand awareness. Hulu is not very well known, but has a very strong brand image."



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