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Billing Service Provider Analysis: Issues, Outlook and Selection, 1999

Published by: Atlantic-ACM

Published: Jun. 1, 1999 - 215 Pages


Table of Contents


Preface



Executive Summary



I. Introduction



II. Billing System Characteristics

    A. Direct Billers

    B. LEC Billers

    C. Service Bureaus

    D. LEC Clearinghouse

    E. Platform Providers

    F. System Integrators



III. Company Profiles

    A. Company Overview

    B. Billing Profile

    C. Facts & Figures

    D. Financial Overview



IV. Performance Analysis

    A. Rating by Telecom Providers

    B. Method of Delivery

    C. Service Offerings


V. Industry Outlook

    A. FCC Regulations

    B. Convergence

    C. IP Telephony

    D. Internet Billing

    E. Y2K

    F. Fraud & Risk Management

    G. Electronic Billing

    H. Taxation Issues



VI. Selecting a Vendor



VII. Appendix I: Terms & Definitions



VIII. Appendix II: Company Web-Sites



IX. Appendix III: Additional Billing Service Providers



X. Appendix IV: Methodology




Abstract

Telecommunications providers looking for a new billing system or service provider get a clearer picture of what the current market has to offer with this report. For billing service firms and billing platform providers, the report offers insight into the expectations clients have for their vendors, as well as projections for clients' anticipated future service needs.

The impact of deregulation on the telecommunications industry has been enormous. Telecommunications service providers can no longer conduct business as usual. Competition has increased customer churn and is prompting providers to offer newer, more innovative services. This in turn puts more pressure on back office systems to quickly and easily provide and bill for these services. Increasingly, telco providers are offering services beyond their standard line of business. Wireline, wireless and long-distance companies are now permitted to venture into other business areas and provide the same services as their competitors. Many legacy billing systems, designed for the regulated business environment, are unable to accommodate multiple service offers. Now more than ever, service providers need to improve or replace those systems.

Who needs this report?

  • Telecom Service Providers
  • Back-Office Systems Integrators
  • Billing Industry Executives
  • Business Planners

    Key benefits of this report:

  • Acquire needed information before updating or replacing legacy billing systems
  • Understand issues and future direction of the billing industry
  • Get a complete picture of the components involved in billing
  • Grasp back office system integration
  • Learn how to select a vendor
  • Anticipate future billing needs

    What's included?

  • Company Profiles
  • Future and Current Needs
  • Billing Providers Performance Analysis
  • How to Select a Vendor
  • Useful Terms and Definitions
  • Advice on Y2K Issues
  • Billing Regulatory Trends

    This product is also available to purchase under a corporate license. The corporate license allows you to install the PDF version (which is sent on a CD-ROM) on your servers so that anyone within your company can access it with their computers. The PDF version is to be used internally only. It is not to be sent to anyone outside of the company.

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