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Comparative Analysis of Southeastern European Countries With Respect to Offshore Outsourcing, 2008Published by: IDC Published: Feb. 18, 2009 - 72 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Executive Summary Situation Overview SEE Becoming More Competitive & Experienced in Offshore/Nearshore Market Southeastern Europe Will Accrue Larger Share of Global Services Market Resources Skills Factors Education Levels Table: Comparison of Resources Skill Factors - Tertiary Education Levels, 2005-2006 Language Education Table: Comparison of Resources Skill Factors - Language Education, 2005-2006 Language Proficiency Table: Comparison of Resources Skill Factors -- Language Proficiency, 2002 and 2005 Resource Availability Table: Comparison of Resources Skill Factors - Resource Availability, 2006-2007 Work Culture Table: Comparison of Resources Skill Factors - Work Culture, 2006-2007 Analysis of Resources Skills Factors Romania Bulgaria Croatia Slovenia Economic and Political Factors Political Commitment Table: Comparison of Economic and Political Factors - Political Commitment, 2006-2007 Administrative Burden Table: Comparison of Economic and Political Factors - Regulatory Environment, 2006-2007 Intellectual Property Protection (IP Protection) Table: Comparison of Economic and Political Factors - Intellectual Property Protection, 2006-2007 Economy Table: Comparison of Economic and Political Factors - Economy, 2006-2007 Analysis of Economic and Political Factors Romania Bulgaria Croatia Slovenia Infrastructure Factors ICT Infrastructure Table: Comparison of Infrastructure Factors - ICT infrastructure, 2006-2007 Transportation Table: Comparison of Infrastructure Factors -- Transportation, 2006-2007 Analysis of Infrastructure Factors Romania Bulgaria Croatia Slovenia Business and Regional Factors Perceived Country Attractiveness Table: Comparison of Business & Regional Factors - Perceived Country Attractiveness, 2006-2007 Employee Acquisition and Dismissal Table: Comparison of Business & Regional Factors - Employee Acquisition and Dismissal, 2006-2007 Specific Experience in Hosting IT Services and BPO Centers Table: Comparison of Business & Regional Factors - Market Experience, 2006-2007 Real Estate Table: Comparison of Business & Regional Factors -- Real Estate, 2006-2007 Analysis of Business and Regional Factors Romania Bulgaria Croatia Slovenia Financial Factors Compensation Table: Comparison of Financial Factors - Compensation, 2006-2007 Tax and Country-Specific Costs Table: Comparison of Financial Factors - Tax and Country-Specific Costs, 2006-2007 Figure: Average Salary and Additional Employee Related Costs for SEE Countries - 2006 Capital and Variable Costs Table: Comparison of Financial Factors - Capital and Variable Costs, 2006-2007 Analysis of Financial Factors Romania Bulgaria Croatia Slovenia Future Outlook Resources Skills: SE - A Tale of Two Country Groups Economic and Political Factors: SEE Can Win New Business Political Commitment Mandatory Combat Piracy Immediately Bulgaria and Romania Most Attractive in SEE Infrastructure Factors: Room For Improvement ICT Potential Lucrative Transport in Need of Upgrade Business and Regional Factors: SEE Has Arrived as a Sourcing Destination EU Membership and SEE Well-Rounded Skills Base Capitals Versus Countryside Financial Factors: A Bipolar Region Essential Guidance Be Prepared to Invest in Soft Skills Varied Value in SEE Amid Strengthening Currencies and Rising Costs Different Countries in SEE Able Serve Different Needs SEE Able Appeal to Western European Vendors SEE and the EU Learn More Related Research Definitions Methodology Selection of Profiled Countries Resources Skill Factors Economic and Political Factors Infrastructure Factors Business and Regional Factors Financial Factors Synopsis AbstractIn January 2007, Romania and Bulgaria were formally admitted into the EU, which is already having profound economic and social impacts on these two countries. By joining the EU, Romania and Bulgaria have effectively committed themselves to the creation and maintenance of open and transparent business environments. While there is much work to be done in these areas in both countries, the benefits are already paying off in the form of increased interest by international vendors. Red tape and software piracy will have to be reduced, as well as additional improvements made to infrastructure and education systems, none of which can be realized without continued political commitment. As the two countries gain exposure to new markets, employees in both countries are gaining exposure to new career opportunities. Get Full Details About This Report >> |
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