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Canadian Consumer, Prosumer, and Enterprise User Mobility Experience

Published by: IDC

Published: Feb. 16, 2009 - 15 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Device Usage

Table: Prosumer Role by Mobile Device Type

Device Usage by Payment

Figure: Mobile Device Usage by Payment Method

Mobile Device Usage During Working Hours

Figure: Mobile Device Usage During Working Hours by LOB and IT Decision Makers

Daily Time Spent Using Mobile Devices

Figure: Daily Time Spent Using Mobile Devices by LOB and IT Decision Makers

Mobile Usage: Business Versus Personal

Figure: Business Versus Personal Mobile Device Usage by LOB and IT Decision Makers

Cell Phone Usage During Working Hours

Figure: Cell Phone Usage During Work Hours by Prosumer, Consumer, and Enterprise Users

Smartphone Usage During Working Hours

Figure: Smartphone Usage During Work Hours by Prosumer, Consumer, and Enterprise Users

Prosumer Work Versus Personal Usage by Device Type

Figure: Prosumer Work Versus Personal Usage by Device Type

Payment and Buying Process

Method of Payment/Reimbursement

Figure: Method of Mobile Device Payment/Reimbursement

Mobile Solution Buying Process: Final Decision Maker

Figure: Final LOB and IT Decision Makers in the Mobile Solutions Buying Process

Future Outlook

Essential Guidance

Advice to Mobile Solution Vendors

Advice to Wireless Service Providers

Learn More

Related Research

Synopsis

Abstract

This IDC study offers insight into how mobile devices are being used by Canadian enterprise users, consumers, and prosumers. Based on research results from both line-of-business and IT decision makers, organizational purchasing habits and usage patterns are analyzed.

"As the lines between work and life continue to blur, the emergence of the Canadian prosumer will impact the usage and adoption of mobile devices, software, and services. End users, mobile device, software, and content providers along with wireless services providers need to recognize the different usage patterns and behavioral characteristics of the Canadian workforce," says Marc Perrella, vice president, Technology Group, IDC Canada. To maximize the impact of mobile solutions, Canadian organizations need to help employees utilize mobile technologies to best align with their strategies and operational plans to boost efficiency and reduce costs while enhancing their employees' work experience.



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