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Comparative Analysis of the Baltic States, Russia, and Ukraine in Respect to Offshore Outsourcing, 2008Published by: IDC Published: Feb. 13, 2009 - 77 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Executive Summary Situation Overview Varied Experience and Competitiveness in the Offshore/Nearshore Markets of the Baltic States, Russia, and Ukraine Central and Eastern Europe Gaining Larger Share of Global Services Resources and Skills Factors Education Levels Table: Comparison of Resources Skill Factors - Tertiary Education Levels, 2005-2006 Language Education Table: Comparison of Resources Skill Factors - Language Learning, 2005-2006 Language Proficiency Table: Comparison of Resources Skill Factors - Language Proficiency, 2002 and 2005 Resource Availability Table: Comparison of Resources Skill Factors - Resource Availability, 2006-2007 Work Culture Table: Comparison of Resources Skill Factors - Work Culture, 2006-2007 Analysis of Resources Skills Factors Russia Estonia Latvia Lithuania Ukraine Economic and Political Factors Political Commitment Table: Comparison of Economic and Political Factors - Political Commitment, 2006-2007 Administrative Burden Table: Comparison of Economic and Political Factors - Regulatory Environment, 2006-2007 Intellectual Property Protection (IPP) Table: Comparison of Economic and Political Factors - Intellectual Property Protection, 2006-2007 Economy Table: Comparison of Economic and Political Factors - Economy, 2006-2007 Analysis of Economic and Political Factors Russia Estonia Latvia Lithuania Ukraine Infrastructure Factors ICT Infrastructure Table: Comparison of Infrastructure Factors - ICT infrastructure, 2006-2007 Transportation Table: Comparison of Infrastructure Factors - Transportation, 2006-2007 Analysis of Infrastructure Factors Russia Estonia Latvia Lithuania Ukraine Business and Regional Factors Perceived Country Attractiveness Table: Comparison of Business & Regional Factors - Perceived Country Attractiveness, 2006-2007 Employee Acquisition and Dismissal Table: Comparison of Business & Regional Factors - Employee Acquisition and Dismissal, 2006-2007 Specific Experience in Hosting IT Services and BPO Centers Table: Comparison of Business & Regional Factors - Market Experience, 2006-2007 Real Estate Table: Comparison of Business & Regional Factors - Real Estate, 2006-2007 Analysis of Business and Regional Factors Russia Estonia Latvia Lithuania Ukraine Financial Factors Compensation Table: Comparison of Financial Factors - Compensation, 2006-2007 Figure: Average Salary and Additional Employee-Related Costs for the Baltic States, Russia, and Ukraine, 2006 Tax and Country-Specific Costs Table: Comparison of Financial Factors - Tax and Country-Specific Costs, 2006-2007 Capital and Variable Costs Table: Comparison of Financial Factors - Capital and Variable Costs, 2006-2007 Analysis of Financial Factors Russia Estonia Latvia Lithuania Ukraine Future Outlook Introduction Resources Skills: Quest for People Grows Competitive and Costly Political and Economic Factors: Political Interference Continues EU Benefits Baltic States Ukraine Needs to Get Serious Russia's Political Interference a Concern Possible Recession in the Baltic States Public Commitment to Software Piracy FDI Continues to Flow Infrastructure: Big Not Always Better Baltic States Connected Russia and Ukraine to Benefit from ICT Expansion Russia and Ukraine in Need of Transport Upgrades Business and Regional Factors: A Tale of Two Dynamics Baltic States Safe and Committed Russia and Ukraine Lucrative But Risky Financial Factors A Growing Concern Essential Guidance Baltic States Good for Specialized Sourcing Russia and Ukraine Better Suited for Larger Sourcing Activities Pay Attention to Political Involvement Develop Talent Early Through Relationships With Universities Invest in Soft Skills Learn More Related Research Definitions Methodology Selection of Profiled Countries Resources Skill Factors Economic and Political Factors Infrastructure Factors Business and Regional Factors Financial Factors Synopsis AbstractEstonia, Latvia, and Lithuania are all members of the EU and, as such, have developed IPR regimes to combat software piracy and copyright infringement. EU protocol stipulated they protect intellectual property for companies operating within their borders, and all have made sizeable strides in this area. Despite these improvements, there are still areas in which these three countries can combat piracy more effectively and further secure the protection of proprietary software being used and/or created in these countries. Individually, the three countries have made a public commitment to combating piracy and have further illustrated this commitment by implementing the IP legislation required by the EU. Russia and Ukraine, on the other hand, both report much higher rates of software piracy - among the highest in the whole of CEE. A country's commitment to a transparent and fair business environment can be revealed in its commitment to protecting the intellectual property rights of companies operating within its borders. IP protection in these countries has not been a public sector priority as it has in other CEE countries. Both countries have been largely viewed as ineffective and indifferent to implementing stronger IPR regimes. Penalties are lenient and corruption continues to stymie progress in this area. Commitment needs to come from the top in the form of increased funding, stronger legislation, and stiffer punishments for piracy. Get Full Details About This Report >> |
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