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Comparative Analysis of Central European Countries in Respect to Offshore Outsourcing, 2008

Published by: IDC

Published: Feb. 13, 2009 - 69 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Study

Methodology

Executive Summary

Situation Overview

CE Countries Experienced and Competitive in Offshore/Nearshore Market

Central and Eastern Europe Gaining Larger Share of Global Services

Resources Skills Factors

Education Levels

Table: Comparison of Resources Skill Factors - Tertiary Education levels, 2005-2006

Language Education

Table: Comparison of Resources Skill Factors - Language Learning, 2005-2006

Language Proficiency

Table: Comparison of Resources Skill Factors - Language Proficiency, 2002 and 2005

Resource Availability

Table: Comparison of Resources Skill Factors - Resource Availability, 2006-2007

Work Culture

Table: Comparison of Resources Skill Factors - Work Culture, 2006-2007

Analysis of Resources Skills Factors by Country

Czech Republic

Slovakia

Poland

Hungary

Economic and Political Factors

Political Commitment

Table: Comparison of Economic and Political Factors - Political Commitment, 2006-2007

Administrative Burden

Table: Comparison of Economic and Political Factors - Regulatory Environment, 2006-2007

Intellectual Property (IP) Protection

Table: Comparison of Economic and Political Factors - Intellectual Property Protection, 2006-2007

Economy

Table: Comparison of Economic and Political Factors - Economy, 2006-2007

Analysis of Economic and Political Factors

Czech Republic

Slovakia

Poland

Hungary

Infrastructure Factors

ICT Infrastructure

Table: Comparison of Infrastructure Factors - ICT Infrastructure, 2006-2007

Transportation

Table: Comparison of Infrastructure Factors - Transportation, 2006-2007

Analysis of Infrastructure Factors

Czech Republic

Slovakia

Poland

Hungary

Business and Regional Factors

Perceived Country Attractiveness

Table: Comparison of Business & Regional Factors - Perceived Country Attractiveness, 2006-2007

Employee Hiring and Firing

Table: Comparison of Business & Regional Factors - Employee Acquisition and Dismissal, 2006-2007

Experience Hosting IT Services and BPO Centers

Table: Comparison of Business & Regional Factors - Market Experience, 2006-2007

Real Estate

Table: Comparison of Business & Regional Factors - Real Estate, 2006-2007

Analysis of Business and Regional Factors

Czech Republic

Slovakia

Poland

Hungary

Financial Factors

Compensation

Table: Comparison of Financial Factors - Compensation, 2006-2007

Figure: Average Salary and Additional Employee Related Costs for CE Countries - 2007

Tax and Country-Specific Costs

Table: Comparison of Financial Factors - Tax and Country-specific costs, 2006-2007

Capital and Variable Costs

Table: Comparison of Financial Factors - Capital and Variable costs, 2006-2007

Analysis of Financial Factors

Czech Republic

Slovakia

Poland

Hungary

Future Outlook

Introduction

Resource Skills: Rising Wages, Dwindling Talent

Economic and Political Factors: Costs Rising Rapidly in CE

Infrastructure: Well Developed and Still Growing

Business and Regional Factors: CE Leads, Others Catch Up

Financial Factors: Never More Important

Essential Guidance

Be Prepared to Invest in Soft Skills

Creating Value Amidst Strengthening Currencies & Rising Costs

Big Opportunities for Small Cities

Central Europe Is Ideal for Western Europe

Learn More

Related Research

Definitions

Methodology

Selection of Profiled Countries

Resources Skill Factors

Economic and Political Factors

Infrastructure Factors

Business and Regional Factors

Financial Factors

Synopsis

Abstract

5.5: The Employee Visa Waiver Scheme encourages the recruitment of suitably qualified people for designated sectors of the employment market where skill shortages are particularly acute. This measure indicates whether a country has such schemes.



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