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Outsourcing in the downturn: one step back, two steps forward

Published by: Ovum Plc

Published: Dec. 4, 2008 - 6 Pages


Table of Contents


EXECUTIVE SUMMARY
In a Nutshell
Analysis
How to practically exploit outsourcing cost savings opportunities during the market downturn
Do you want a price reduction anyway?
Be prepared to go all the way
Quick wins
You will have to spend to save
Renegotiate or re-compete?
Pricing models
Vendor relationship

Abstract

In this market downturn as in others before it, outsourcing clients will look to exploit cost-savings opportunities. Data collected by Orbys shows there are significant reductions in pricing from a wide range of vendors - tier-1 vendors included.

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