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Western Europe BPO 2009 Top 10 PredictionsPublished by: IDC Published: Jan. 16, 2009 - 5 Pages Table of ContentsTable of Contents Predictions In This Study Situation Overview Future Outlook Prediction 1: Demand Growth Will Slow Prediction 2: Price Pressure Will Intensify Prediction 3: Buying Decisions Will Take Longer, Justification Will Get Tougher Prediction 4: Customer Care Will Take a Hit Prediction 5: All You Need is Cash Prediction 6: Spend Will Consolidate Prediction 7: Gorillas Will Squash Monkeys Prediction 8: Weak and Cash-Strapped Vendors Will Disappear Prediction 9: But Niche Heroes Will Survive Prediction 10: The "BPO Captive Selloff" Will Accelerate Essential Guidance Learn More Related Research Synopsis AbstractThis document is about Western Europe BPO 2009 Top 10 PredictionsGet Full Details About This Report >> |
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