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Worldwide HR BPO 2008 Vendor AnalysisPublished by: IDC Published: Jan. 6, 2009 - 30 Pages Table of ContentsTable of Contents IDC Opinion In This Study Definitions Distinguishing Between Business Process Outsourcing and Processing Services Situation Overview Key Factors for Vendor Success in HR BPO Talent Management Still a Hot Topic Pricing Pressure Will Rule the Day Ease in with Lead Services Globalization with Localization Competitive Forces in HR BPO HR BPO Contracts Table: Multifunction HR BPO Contracts Reported Since September 2003 Figure: Worldwide HR BPO Contract Activity, 2004-2008 Future Outlook U.S. and Worldwide HR BPO Market Opportunity Figure: U.S. HR Management Services Spending by Segment, 2007 and 2012 Leading Players in HR BPO Table: HR BPO Vendor HR Technology Platform Support Strategies Traditional Outsourcing Providers IT Outsourcing and Consulting Vendors IDC's HR BPO Leadership Grid Figure: IDC Leadership Grid: Worldwide HR BPO Market Analysis of Vendor Positioning Table: HR BPO Market Coverage by Employer Size Vendor Profiles Table: ACS at a Glance Table: ADP at a Glance Table: Accenture at a Glance Table: NorthgateArinso at a Glance Table: Ceridian at a Glance Table: Convergys at a Glance Table: Fidelity Employer Services at a Glance Table: Hewitt at a Glance Table: IBM at a Glance Table: Tata Consultancy Services Essential Guidance Learn More Related Research Synopsis AbstractThis IDC study examines the worldwide HR business process outsourcing (BPO) market and competitive landscape. HR business process outsourcing (BPO) remains the faster-growing segment of HR services over discrete process outsourcing; however, the growth rate is down over prior forecasts and the margin of difference is narrowing. IDC forecasts the market to increase at a compound annual growth rate (CAGR) of 9.9% in the United States to reach $18 billion in spending by 2012. The slowing of growth in the market is due in part to the overall market slowdown and in part to the fact that suppliers have been selective in their alignment with potential clients. "The market for HR outsourcing may benefit from a weakened economy as buyers look to lower costs and trim staff," said Lisa Rowan, program director, HR and Talent Management services research. "Suppliers need to prepare, however, for lower price expectations and build out their platforms and services to meet these price pressures." Get Full Details About This Report >> |
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