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Economic Crisis Response: Worldwide CRM Applications 2008-2012 Forecast UpdatePublished by: IDC Published: Dec. 31, 2008 - 36 Pages Table of ContentsTable of Contents IDC Opinion In This Forecast Update Methodology Future Outlook Market Context The Changing Economic Forecasts Table: Worldwide CRM Applications Revenue by Functional Market, 2005-2012: Comparison of May 2008 and December 2008 Forecasts ($M) Figure: Worldwide CRM Applications Revenue by Functional Market, 2005-2012: Comparison of May 2008 and December 2008 Forecasts A New CRM Applications Software Forecast End Users Wary of Expenditures Table: End-User Buying Sentiment Related to Perceived Recession by Company Size (% of Respondents) Table: Top Drivers of Future Enterprise Software Application Investments by Job Role (% of Respondents) Impact on CRM Applications Segments Revised Forecast Table: Worldwide CRM Applications Revenue by Region and Operating Environment, 2007-2012 ($M) Figure: Worldwide CRM Applications Revenue by Region, 2007 and 2012 Table: Worldwide CRM Applications Revenue by Functional Market and Region, 2007-2012 ($M) Table: Key Forecast Assumptions for the Worldwide CRM Applications Market, 2008-2012 Essential Guidance Learn More Related Research AbstractThis IDC Forecast Update presents an updated five-year forecast for the CRM applications software market that reflects the anticipated impact of the global economic crisis. It updates the previous CRM applications software forecast published in Worldwide CRM Applications 2008-2012 Forecast: First Look. 2007 vendor shares and analysis were published in separate studies for each of the four segments of the CRM applications market. The information contained in this Forecast Update was derived from the IDC Software Market Forecaster database, as of November 18, 2008. Get Full Details About This Report >> |
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