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PC Software and Hardware - UK

Published by: Mintel International Group Ltd.

Published: Dec. 1, 2008 - 111 Pages


Table of Contents


ISSUES IN THE MARKET

Definitions

Abbreviations

MARKET IN BRIEF

The PC’s evolving role

Buoyant sales

Acer challenges the pecking order

Economic trends gloom; population trend benefits

Stay connected, stay entertained

Going mobile

Lower prices see rise of the netbook

Format contrasts

Consumers’ pressure points

PCs get greener, lighter with added bling

INTERNAL MARKET ENVIRONMENT

Key points

Boost in multiple ownership levels

Figure 1: GB PC ownership at home, 2008

Laptops main engine for growth

Figure 2: Ownership of laptops and desktops, 2002-08

Broadband penetration keeps the focus on the PC

Figure 3: UK broadband penetration, 2004-08

Figure 4: How internet users have accessed the web in the last 30 days, 2008

The new AV system for downloads

Figure 5: How internet users listen to music and watch film downloads, October 2008

Monopoly on streamed web entertainment

Figure 6: Usage of video catch-up sites, by ever use and frequency, July 2008

Can PC hardware continue to compete in the future?

A central role in our finances

Figure 7: Types of transactional activity undertaken on the internet in the last three months, July and October 2008

Digital devices an enabler, not a threat

BROADER MARKET ENVIRONMENT

Key points

A new era in the consumer economy

Figure 8: Total PDI, consumer expenditure and savings, 2003-13

An ageing population

Figure 9: Trends in the age structure of the UK population, by gender, 2003-13

Rising number of one-person households

Figure 10: UK household sizes, 2003-13

Software launches

Pester power

Price deflation…

Figure 11: Consumer price changes on selected food and electrical categories, 2005-08

…benefiting laptop sales most of all

COMPETITIVE CONTEXT

Key points

Figure 12: Value trends in major technology and communications markets, 2003-07

Technology innovation drives consumer desire

Competition from mobile handsets

Figure 13: Device usage summary, July and October 2008

MARKET SIZE AND FORECAST

Key points

More people buying in-home PCs

Figure 14: Forecast of UK retail sales of in-home PCs (laptops and desktops), 2003-13

Future pointers

SEGMENT FORECAST

Laptops drive market

Figure 15: Forecast of UK retail sales of desktop PCs, by volume and value, 2003-13

Figure 16: Forecast of UK retail sales of desktop PCs, by volume and value, 2003-13

Desktop PCs on a steady decline

Figure 17: Forecast of UK retail sales of in-home PC, 2003-13

Figure 18: Forecast of UK retail sales of desktops, by volume and value, 2003-13

Factors used in the forecast

MARKET SEGMENTATION

Key points

Demand for mobile computing defines segment profile

Figure 19: Volume of UK PC hardware retail sales, by type of computer, 2003-07 (est)

Laptops driving volumes

Figure 20: UK retail sales of laptops, by volume and value, 2001-08

PCs - towards obsolescence?

Figure 21: UK retail sales of desktop PCs, by volume and value, 2001-08

BRAND SHARE

Key points

Laptops

Figure 22: Estimated brand shares in the laptop sector, 2006 and 2008

Desktops

Figure 23: Estimated brand shares in the desktop sector, 2006 and 2008

DISTRIBUTION

Key points

Figure 24: Estimated retailer value shares for UK total home PC market, by type of outlet, 2003-07

Level of tech knowledge impacts on where buyers shop

Figure 25: Feelings of technological know-how, June 2008

Bricks-and-mortar stores popular with novice users

Figure 26: How consumers set up new technology for the first time after purchase, June 2008

PC World dominates the specialists

Figure 27: Outlets used for buying last home computer, May 2007

Dell dominates the online channel

Electricals losing ground

COMPANIES AND PRODUCTS

Key points

Hewlett-Packard

Dell

Acer

Toshiba

Lenovo

Fujitsu Siemens (FSC)

Apple Inc

Sony

Asus

BRAND COMMUNICATION AND PROMOTION

Key points

Traditional offline media holding their own

Figure 28: Total desktop and laptop media expenditure, 2004-08

Dell reinforces its position

Figure 29: Top 20 desktop and laptop advertisers, 2004-08

TV and press dominate schedules

Figure 30: Advertising spend, by media type, 2004-08

WHO USES LAPTOPS AND DESKTOPS?

Key points

Desktops still dominate

Figure 31: Desktop and laptop owners, by gender, age, region, working status and socio-economic group, October 2008

Laptops: increasingly attainable to the average PC buyer

Desktops - for the old, and the very young

Men like desktops, women prefer laptops

Figure 32: Gender preferences or laptops versus desktops, October 2008

WHO USES WHICH BRAND?

Key points

Dominant Dell

Figure 33: Brand of computer owned, October 2008

HP number two for home users

Rapid growth for Acer

Apple brand finds little favour in the in-home sector

PC CRUNCH - THE IMPACT OF THE FINANCIAL SQUEEZE ON BUYING BEHAVIOURS

Key points

Figure 34: Impact of the credit crunch on computer buying decision-making, October 2008

I’ll buy later

Still buying

Figure 35: Types of activity undertaken on the internet in the last three months, October 2008

Upgrade current spec

WHAT DO CONSUMERS WANT ON A PC - AND WHY?

Key points

Figure 36: Functions on a computer that are regarded as essential, October 2008

Youth want more overall functionality

Figure 37: Functions on a computer that are regarded as essential, by age, October 2008

Impact of increasing penetration of digital devices

Figure 38: Digital device usage, by gender and age, October 2008

Importance of the PC as a CD/DVD player

Figure 39: How consumers have obtained new music and video content in the last 12 months, October 2008

Recording music and video

Screen size and type

Storage more important than ever

Fan noise: A bigger problem than expected

Advanced games drive focus on processing and graphics

Figure 40: Avid gamer (play video and/or PC games regularly eg once a week or more), by age and gender, May 2006

High definition still for the minority

Figure 41: Functions on a computer that are regarded as essential, by gender and age, October 2008

Wireless connectivity

APPENDIX - WHO USES LAPTOPS AND DESKTOPS?

Figure 42: Desktop and laptop owners, by detailed demographics, October 2008

APPENDIX - WHO USES WHICH BRAND?

Figure 43: Brand of computer owned, by detailed demographics, October 2008

Figure 44: Brand of computer owned, by detailed demographics, October 2008

APPENDIX - PC CRUNCH: THE IMPACT OF THE FINANCIAL SQUEEZE ON BUYING BEHAVIOURS

Figure 45: Impact of the credit crunch on computer buying decision-making, by detailed demographics, October 2008

APPENDIX - WHAT DO CONSUMERS WANT ON A PC AND WHY?

Figure 46: Functions on a computer that are regarded as essential, by detailed demographics, October 2008

Figure 47: Functions on a computer that are regarded as essential, by detailed demographics, October 2008

Figure 48: Functions on a computer that are regarded as essential, by detailed demographics, October 2008

APPENDIX: RESEARCH METHODOLOGY


Abstract

Three quarters of adults now use a computer in the home; the PC has become a mainstream consumer electronics device. In the past five years, their usage in the home has accelerated dramatically, driven by lower prices and the increasing demand for online connectivity. The PC has evolved from its traditional ‘home office’ role to one in which it has become a communications, entertainment and networking hub.

In the past couple of years, these factors have converged to drive the demand for laptops/notebooks, and these are now outselling desktops. This trend signals a dramatic change in the nature of in-home computing, evolving beyond providing a static installation, to one which caters for on-the-move, mobile computing, with 24/7 online connectivity. Most recently, this is finding expression in the emerging netbook sector, in which small, highly portable and low-priced devices are gathering considerable momentum at the lower end of the market.

The UK PC market is beginning to feel the stress of the economic downturn, and towards the end of 2008, manufacturers are reporting reduced shipments across the globe. In the mean time, the sector is moving towards saturation, which means that the focus for the industry is less about capturing ‘new to market’ prospects, and more about driving the demand for replacement and secondary devices.

This report takes a comprehensive look at the state of the UK in-home sector, including the following issues:
  • opportunities that are highlighted by changing social and cultural trends
  • the major economic and demographic factors that will impact the market, particularly in view of the impending recession
  • the changing role of the in-home PC; where does it fit alongside other entertainment and comms devices?
  • factors driving the demand for mobile computing; is the desktop in danger of becoming obsolete?
  • analysis of the major brands in the market, their user profiles and how they are positioned for the in-home user
  • how manufacturers are innovating and responding to the green and CSR agenda
  • features consumers consider important in their choice of PC, and attitudes towards PCs
  • the future buying intentions of consumers.


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