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Impact of Training: Functional Excellence Leads to Operational ProductivityPublished by: IDC Published: Dec. 24, 2008 - 13 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Situation Overview Figure: Key Success Factors for Critical IT Functions Certification Matters: Functional Certification and Organizational Performance Certifications Enable Agility and Security Figure: Relationship Between Performance and Percentage of Team Certified Covering All IT Functions Figure: Relationship Between Performance and Percentage of Team Certified Covering Security and Database Administration Functions Certification Helps Achieve Business Goals Skill Improves Productivity Figure: Comparison of High- and Low-Performing Teams: Allocation of Time Design and Sources of Certification Future Outlook Training and Certification Are Both Important Worldwide IT Certification Market Essential Guidance Learn More Related Research Appendix: Functional Domains Covered Table: IT Functions Covered Synopsis AbstractThis IDC study presents survey results that describe the positive impact that an increased number or concentration of certifications has on IT team performance. Specifically, this research suggests that functional IT competence, as measured by certifications, positively impacts IT organizational performance in deployment, development, management, security, support, and storage functions. "Technology vendors and certification sponsors must market certifications as the key element of helping enterprises maximize the value of IT investments. Teams with a higher percentage of certified members consistently outperform teams with fewer certified members," Cushing Anderson, program vice president, IT Education and Certification Research. Get Full Details About This Report >> |
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