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Economic Crisis Response: Western European Key Horizontal Business Process Outsourcing 2008-2012 Forecast UpdatePublished by: IDC Published: Dec. 9, 2008 - 18 Pages Table of ContentsTable of Contents IDC Opinion In This Forecast Update Methodology Key Horizontal BPO Definition: Overall Versus Core Impact of Exchange Rates Table: Key Exchange Rate Information Future Outlook Market Context Table: Market Context Forecast Market Size by Key Geography Table: Core Western European Key Horizontal BPO Market (Excluding HR Processing) 2007-2012 ($M) Table: Total Western European BPO Market 2007-2012 ($M) Forecast Market Growth Rates by Key Geography Figure: Core Western European Key Horizontal BPO Market Forecast (Excluding HR Processing), 2007-2012 Figure: Total Western European Key Horizontal BPO Market Forecast, 2007-2012 Previous Versus Current Summaries Table: Core Western European Key Horizontal BPO Market Forecast (Excluding HR Processing) 2005-2012 ($M) - Previous Versus Current Version Table: Total Western European Key Horizontal BPO Market Forecast 2005-2012 ($M) - Previous Versus Current Version Figure: Core Western European Key Horizontal BPO Market Forecast, Excluding HR Processing 2006-2012 ($M) - Previous Versus Current Version Figure: Total Western European Key Horizontal BPO Market Forecast 2006-2012 ($M) - Previous Versus Current Version Figure: Core Western European Key Horizontal BPO Market Forecast 2006-2012 ($M) - Previous Versus Current Version Essential Guidance Changed Market Dynamics IDC's Actionable Advice for BPO Vendors Learn More Related Research AbstractThis document updates IDC's "key horizontal" (customer care, finance and accounting, HR, procurement) business process outsourcing (BPO) forecasts for Western Europe published in May 2008. Please see immediately below for more details of the definition of BPO, which for the purposes of these forecasts replaces the category of "business outsourcing services" (BOS) used in this update's predecessor. This update provides a high-level breakdown of the Western European BPO market estimates for 2007 and forecasts for 2008-2012 by major geography, and it highlights the changes that we have made since we published our previous forecast in May 2008. This document updates the following study: Western European Key Horizontal Business Outsourcing Services (BOS) Market 2007 and Forecast 2008-2012. This update has been issued as part of IDC's reappraisal of demand for business services in the light of both the worsening credit crisis and the subsequent economic slowdown in key European geographies. For a more in-depth discussion of the qualitative impacts, please refer to the document "Credit Crunch Becomes Economic Slowdown: The European Implications. Please note that IDC has, for the purposes of simplification, renamed the former "key horizontal BOS" market as the "key horizontal BPO" market. For the purposes of these forecasts, BPO services now include "processing" services. However, we identify and separately forecast the HR processing services segment within HR BPO, given the special dynamics of the HR processing services market. Get Full Details About This Report >> |
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