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Canada B2C E-Commerce: A Work in Progress

Published by: eMarketer

Published: Dec. 1, 2008 - 19 Pages


Table of Contents


Executive Summary

B2C E-Commerce Sales in Canada, 2007-2012 (billions of C$ and % change)

Key Questions

The eMarketer View

Key eMarketer Numbers—Canada B2C E-Commerce

Market Size and Outlook

B2C E-Commerce Forecast Model for Canada, 2007-2012

Online Sales

Retail E-Commerce Sales in Canada, 2007-2012 (billions of C$ and % change)

Online Leisure/Unmanaged Business Travel Sales in Canada, 2007-2012 (billions of C$ and % change)

B2C E-Commerce Sales in Canada, 2007-2012 (billions)

Online Shoppers & Buyers

Online Shopper and Buyer Definitions for Canada, 2008

Online Shoppers and Penetration in Canada, 2007-2012 (millions and % of Internet users)

Online Buyers and Penetration in Canada, 2007-2012 (millions and % of Internet users)

Comparative Estimates: Online Buyers in Canada, 2007 (% of Internet users)

Online Buyers as a Percent of Online Shoppers in Canada, 2007-2012

Average Annual Amount of Internet Sales per Online Buyers in Canada, 2007-2012 (C$ and % change)

Online Consumers

Online Shoppers* and Buyers** in Select Countries, 2007 (% of respondents)

Online Buying Behavior

Internet Users in Canada Who Will Shop Online this Holiday Season to Find the Best Deals*, by Age, October 2008 (% of respondents in each group)

Leading Product and Service Categories Ordered Online by Online Buyers in Canada, 2007 (% of respondents)

Products and Services Purchased Online by Online Buyers in Canada, June-July 2007 (% of respondents)

Concerns with the Online Buying Process

Concern* About the Security of Financial Information Online According to Internet Users in Select Countries, 2007 (% of respondents)

Online Banking Penetration in Select Countries, April 2008 (% of Internet users)

Payment Method Used to Make Online Purchases According to Online Buyers in Canada, 2007 (% of respondents)

Online Shopping Behavior

Frequency with Which Online Shoppers in Canada Research Products Online and Purchase from a Local Store, June-July 2007 (% of respondents)

Leading Product and Service Categories Browsed Online by Window Shoppers in Canada, 2007 (% of respondents)

Online Retail Categories with Largest Change in Average Minutes per Visitor in Canada, October 2007 & October 2008 (minutes and % change)

Online Retailers

Top 10 Online Retail Properties in Canada, Ranked by % Reach, October 2008

Leading Retailers This Holiday Season According to Internet Users in Canada, October-November 2008 (% of respondents)

Retailers in Canada that Sell Online, 2003-2007 (% of total)

Domestic vs. Foreign B2C E-Commerce Spending in Canada, 2005 & 2007 (% of total)

Reasons that Internet Users in Canada Will Make Purchases at US Online Retailers During the Holiday Season, November 2007 (% of respondents)

Preferred Country of Origin for Online Retail Sites According to Online Buyers in Canada, June-July 2007 (% of respondents)

Web 2.0 Capabilities

Mobile E-Commerce

Mobile Phone Penetration in Select Countries, 2010 (% of population)

Trends to Watch

Leading Shopping Innovations that Primary Household Shoppers in Canada, the US and the UK Predict Will Be Widespread by 2015 (% of respondents)

Conclusion

Endnotes

100454 | 099966 | 099967 | 099969 | 099971

B2C E-Commerce Sales in Canada, 2007-2012 (billions of C$ and % change)

Key eMarketer Numbers—Canada B2C E-Commerce

B2C E-Commerce Forecast Model for Canada, 2007-2012

Retail E-Commerce Sales in Canada, 2007-2012 (billions of C$ and % change)

B2C E-Commerce Sales in Canada, 2007-2012 (billions)

099972 | 099974 | 099979

Online Shoppers and Penetration in Canada, 2007-2012 (millions and % of Internet users)

Online Buyers and Penetration in Canada, 2007-2012 (millions and % of Internet users)

Online Buyers as a Percent of Online Shoppers in Canada, 2007-2012

100117

Comparative Estimates: Online Buyers in Canada, 2007 (% of Internet users)

100124

Leading Product and Service Categories Browsed Online by Window Shoppers in Canada, 2007 (% of respondents)

Related Information and Links

Related Links

Contact

Report Contributors

Abstract

In 2007, Canadian retailers sold C$13.8 billion ($12.9 billion) of consumer products and travel bookings online. By 2012 Canadian business-to-consumer (B2C) e-commerce sales will reach C$22.8 billion ($22.2 billion). Not bad numbers in a tough economy.

The Canada B2C E-Commerce report analyzes the reasons why Canada’s online economy is positioned to weather the economic storm.

Between 2007 and 2012, Canadian B2C e-commerce sales will show a compound annual growth rate (CAGR) of 10.6%.

Strong numbers. But there are local problems.

Compared with other G-7 countries, until consumers in Canada show a larger appetite for buying big-ticket physical goods online, such as home furnishings and consumer electronics, the e-commerce market will remain relatively small.

However, the future looks brighter. As millennials—who participate in a broader array of online activities than previous generations—enter their income-earning years they will provide a lift in online sales.

Key questions the “Canada B2C E-Commerce” report answers:
  • What is the outlook for B2C e-commerce sales in Canada?
  • What are the key factors that will determine future growth?
  • Why do Canadians prefer to research online but buy in-store?
  • Who are the leading online retailers in Canada?
  • And many others…
eMarketer Reports—On Target and Up to Date
The Canada B2C E-Commerce report aggregates the latest data from marketing and communications researchers with eMarketer analysis to provide the information you need to make smart, timely business decisions.

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