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Corporate Library Benchmarks, 2009 Edition

Published by: Primary Research Group

Published: Dec. 1, 2008 - 97 Pages


Table of Contents


Select Survey Participants

SUMMARY OF MAIN FINDINGS

Time Frame of Surveying

The Number of Libraries Maintained

Trend in the Number of Visitors to the Physical Location of the Library

Library Staffing

Spending on Salaries

Outsourcing of Research

Budget Trends

Library Control of the Organizational Information Technology Budget

Library Spending on Total Content/Materials

Librarian Time Spent Reviewing Contract Terms

Use of Professional Legal Assistance on Library Contracts

Publishers and Libraries that Have Threatened One Another with Lawsuits Over

Information Services Contracts

Legal Terms of Information Services Contracts

Free Trial Use of Databases

Role of Blogs & Social Networking Sites

Trend in the Number and Form of Journal Subscriptions Maintained Spending on Journals

Spending on Traditional and E-books

Spending on Directories

Reference Question Workload

Library Influence in Corporate Decision-Making

Section 1: Introduction and Demographic Info

Section 2: The Physical Space of the Library

SECTION 3: Staffing

Section 4: Overall Budget

Section 5: Spending on Materials/Content

Section 6: Use of Blogs, Social Networking Sites and Wikis

Section 7: Print and Electronic Journals and Periodicals

Section 8: Books

Section 9: Research for Patrons

Section 10: Information Purchasing Decision Making

OTHER REPORTS FROM PRIMARY RESEARCH GROUP INC




List of Tables




Table 1.1: U.S. and Non-U.S. Institutions (U.S./Non)

Table 1.2: Approximate Worldwide Annual Total Revenue Range (Revenue Range)

Table 1.3: Institution’s Type of Industry (Type of Industry)

Table 1.4: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees

Table 1.5: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees, Broken Out by U.S./Non

Table 1.6: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees, Broken Out by Revenue Range (in $)

Table 1.7: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees, Broken Out by Type of Industry

Table 2.1: Mean, Median, Minimum and Maximum Number of Separate Library Locations

Table 2.2: Mean, Median, Minimum and Maximum Number of Separate Library Locations, Broken Out by U.S./Non

Table 2.3: Mean, Median, Minimum and Maximum Number of Separate Library Locations, Broken Out by Revenue Range

Table 2.4: Mean, Median, Minimum and Maximum Number of Separate Library Locations, Broken Out by Type of Industry

Table 2.5: Trend of the Expansion of Library Locations over the Past Three Years

Table 2.6: Trend of the Expansion of Library Locations over the Past Three Years, Broken Out by U.S./Non

Table 2.7: Trend of the Expansion of Library Locations over the Past Three Years, Broken Out by Revenue Range

Table 2.8: Trend of the Expansion of Library Locations over the Past Three Years, Broken Out by Type of Industry

Table 2.9: Trend of the Expansion of Space Allocated to the Library over the Past Five Years

Table 2.10: Trend of the Expansion of Space Allocated to the Library over the Past Five Years, Broken Out by U.S./Non

Table 2.11: Trend of the Expansion of Space Allocated to the Library over the Past Five Years, Broken Out by Revenue Range

Table 2.12: Trend of the Expansion of Space Allocated to the Library over the Past Five Years, Broken Out by Type of Industry

Table 2.13: Mean, Median, Minimum and Maximum Percentage Change in the Size of the Library Over the Past Five Years (Universe of Libraries that have Altered the Size of their Total Library Space)

Table 2.14: Mean, Median, Minimum and Maximum Percentage Change in the Size of the Library Over the Past Five Years, Broken Out by U.S./Non (Universe of Libraries that have Altered the Size of their Total Library Space)

Table 2.15: Mean, Median, Minimum and Maximum Percentage Change in the Size of the Library over the Past Five Years, Broken Out by Type of Industry (Universe of Libraries that have Altered the Size of their Total Library Space) Corporate Library Benchmarks 2009 Edition

Table 2.16: Projected Expansion of the Space Allocated to the Library over the NextThree Years

Table 2.17: Projected Expansion of the Space Allocated to the Library over the NextThree Years, Broken Out by U.S./Non

Table 2.18: Projected Expansion of the Space Allocated to the Library over the NextThree Years, Broken Out by Revenue Range

Table 2.19: Projected Expansion of the Space Allocated to the Library over the NextThree Years, Broken Out by Type of Industry

Table 2.20: Mean, Median, Minimum and Maximum Number of Daily Visitors to theLibrary’s Physical Location

Table 2.21: Mean, Median, Minimum and Maximum Number of Daily Visitors to theLibrary’s Physical Location, Broken Out by U.S./NON

Table 2.22: Mean, Median, Minimum and Maximum Number of Daily Visitors to theLibrary’s Physical Location, Broken Out by Revenue Range

Table 2.23: Mean, Median, Minimum and Maximum Number of Daily Visitors to theLibrary’s Physical Location, Broken Out by Type of Industry

Table 2.24: Trend in the Number of Daily Visitors to the Library over the Past TwoYears 30

Table 2.25: Trend in the Number of Daily Visitors to the Library over the Past TwoYears, Broken Out by U.S./Non

Table 2.26: Trend in the Number of Daily Visitors to the Library over the Past TwoYears, Broken Out by Revenue Range

Table 2.27: Trend in the Number of Daily Visitors to the Library over the Past TwoYears, Broken Out by Type of Industry

Table 3.1: Mean, Median, Minimum and Maximum Number of Full Time EquivalentLibrarians Employed by the Organization's Corporate or Business Libraries

Table 3.2: Mean, Median, Minimum and Maximum Number of Full Time EquivalentLibrarians Employed by the Organization’s Corporate or Business Libraries, Broken Outby U.S./Non

Table 3.3: Mean, Median, Minimum and Maximum Number of Full Time EquivalentLibrarians Employed by the Organization’s Corporate or Business Libraries, Broken Outby Revenue Range

Table 3.4: Mean, Median, Minimum and Maximum Number of Full Time EquivalentLibrarians Employed by the Organization’s Corporate or Business Libraries, Broken Outby Type of Industry

Table 3.5: Mean, Median, Minimum and Maximum Number of Non-Librarian FullTime Equivalent Employees Employed by the Organization's Corporate or BusinessLibraries

Table 3.6: Mean, Median, Minimum and Maximum Number of Non-Librarian FullTime Equivalent Employees Employed by the Organization’s Corporate or BusinessLibraries, Broken Out by U.S./Non

Table 3.7: Mean, Median, Minimum and Maximum Number of Non-Librarian FullTime Equivalent Employees Employed by the Organization’s Corporate or BusinessLibraries, Broken Out by Revenue Range Corporate Library Benchmarks 2009 Edition5

Table 3.8: Mean, Median, Minimum and Maximum Number of Non-Librarian FullTime Equivalent Employees Employed by the Organization’s Corporate or BusinessLibraries, Broken Out by Type of Industry

Table 3.9: Library Hiring Trend over the Past Two Years

Table 3.10: Library Hiring Trend over the Past Two Years, Broken Out by U.S./Non

Table 3.11: Library Hiring Trend over the Past Two Years, Broken Out by RevenueRange

Table 3.12: Library Hiring Trend over the Past Two Years, Broken Out by Type ofIndustry

Table 3.13: Mean, Median, Minimum and Maximum Total Library Spending onSalaries in 2008 (in $)

Table 3.14: Mean, Median, Minimum and Maximum Total Library Spending onSalaries in 2008, Broken Out by U.S./Non (in $)

Table 3.15: Mean, Median, Minimum and Maximum Total Library Spending onSalaries in 2008, Broken Out by Revenue Range (in $)

Table 3.16: Mean, Median, Minimum and Maximum Total Library Spending onSalaries in 2008, Broken Out by Type of Industry (in $)

Table 3.17: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Salaries for 2009 (in $)

Table 3.18: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Salaries for 2009, Broken Out by U.S./Non (in $)

Table 3.19: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Salaries for 2009, Broken Out by Revenue Range (in $)

Table 3.20: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Salaries for 2009, Broken Out by Type of Industry (in $)

Table 3.21: Libraries that Have Outsourced Research Functions to Librarians or OtherResearchers Based in Developing Countries

Table 3.22: Libraries that Have Outsourced Research Functions to Librarians or OtherResearchers Based in Developing Countries, Broken Out by U.S./Non

Table 3.23: Libraries that Have Outsourced Research Functions to Librarians or OtherResearchers Based in Developing Countries, Broken Out by Revenue Range

Table 3.24: Libraries That Have Outsourced Research Functions to Librarians orOther Researchers Based in Developing Countries, Broken Out by Type of Industry

Table 4.1: Mean, Median, Minimum and Maximum Annual Library Budget (in $)

Table 4.2: Mean, Median, Minimum and Maximum Annual Library Budget, BrokenOut by U.S./Non (in $)

Table 4.3: Mean, Median, Minimum and Maximum Annual Library Budget, BrokenOut by Revenue Range (in $)

Table 4.4: Mean, Median, Minimum and Maximum Annual Library Budget, BrokenOut by Type of Industry (in $)

Table 4.5: Percentage of Libraries that Include the Costs of Benefits and the Cost ofOffice Space in Their Overall Budget

Table 4.6: Percentage of Libraries that Include the Costs of Benefits and the Cost ofOffice Space in Their Overall Budget, Broken Out by U.S./NonCorporate

Table 4.7: Percentage of Libraries that Include the Costs of Benefits and the Cost ofOffice Space in Their Overall Budget, Broken Out by Revenue Range

Table 4.8: Percentage of Libraries that Include the Costs of Benefits and the Cost ofOffice Space in Their Overall Budget, Broken Out by Type of Industry

Table 4.9: Trend of the Library’s Budget in 2008

Table 4.10: Trend of the Library’s Budget in 2008, Broken Out by U.S./Non

Table 4.11: Trend of the Library’s Budget in 2008, Broken Out by Revenue Range41

Table 4.12: Trend of the Library’s Budget in 2008, Broken Out by Type of Industry41

Table 4.13: Mean, Median, Minimum and Maximum Percentage Change in theLibrary’s Budget in 2008

Table 4.14: Mean, Median, Minimum and Maximum Percentage Change in theLibrary’s Budget in 2008, Broken Out by U.S./Non

Table 4.15: Mean, Median, Minimum and Maximum Percentage Change in theLibrary’s Budget in 2008, Broken Out by Revenue Range

Table 4.16: Mean, Median, Minimum and Maximum Percentage Change in theLibrary’s Budget in 2008, Broken Out by Type of Industry

Table 4.17: Projected Change in the Library’s Annual Budget in 2009

Table 4.18: Projected Change in the Library’s Annual Budget in 2009, Broken Out byU.S./Non

Table 4.19: Projected Change in the Library’s Annual Budget in 2009, Broken Out byRevenue Range

Table 4.20: Projected Change in the Library’s Annual Budget in 2009, Broken Out byType of Industry

Table 4.21: Mean, Median, Minimum and Maximum Projected Percentage Change inthe Annual Budget in 2009

Table 4.22: Mean, Median, Minimum and Maximum Projected Percentage Change inthe Annual Budget in 2009, Broken Out by U.S./Non

Table 4.23: Mean, Median, Minimum and Maximum Projected Percentage Change inthe Annual Budget in 2009, Broken Out by Type of Industry

Table 4.24: Approximate Percentage of the Organization's Electronic InformationBudget that is Controlled or Managed by the Library

Table 4.25: Approximate Percentage of the Organization’s Electronic InformationBudget that is Controlled or Managed by the Library, Broken Out by U.S./Non

Table 4.26: Approximate Percentage of the Organization’s Electronic InformationBudget that is Controlled or Managed by the Library, Broken Out by Revenue Range

Table 4.27: Approximate Percentage of the Organization’s Electronic InformationBudget that is Controlled or Managed by the Library, Broken Out by Type of Industry

Table 5.1: Mean, Median, Minimum and Maximum Total Library Spending onContent/Materials in 2008 (in $)

Table 5.2: Mean, Median, Minimum and Maximum Total Library Spending onContent/Materials in 2008, Broken Out by Revenue Range (in $)

Table 5.3: Mean, Median, Minimum and Maximum Total Library Spending onContent/Materials in 2008, Broken Out by Type of Industry (in $)

Table 5.4: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Content/Materials in 2009 (in $)Corporate Library Benchmarks 2009 Edition7

Table 5.5: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Content/Materials in 2009, Broken Out by U.S./Non (in $)

Table 5.6: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Content/Materials in 2009, Broken Out by Revenue Range (in $)

Table 5.7: Mean, Median, Minimum and Maximum Projected Total LibrarySpending on Content/Materials in 2009, Broken Out by Type of Industry (in $)

Table 5.8: Mean, Median, Minimum and Maximum Library Spending on OnlineDatabases in 2008 (in $)

Table 5.9: Mean, Median, Minimum and Maximum Library Spending on OnlineDatabases in 2008, Broken Out by U.S./Non (in $)

Table 5.10: Mean, Median, Minimum and Maximum Library Spending on OnlineDatabases in 2008, Broken Out by Revenue Range (in $)

Table 5.11: Mean, Median, Minimum and Maximum Library Spending on OnlineDatabases in 2008, Broken Out by Type of Industry (in $)

Table 5.12: Mean, Median, Minimum and Maximum Projected Library Spending onOnline Databases in 2009 (in $)

Table 5.13: Mean, Median, Minimum and Maximum Projected Library Spending onOnline Databases in 2009, Broken Out by U.S./Non (in $)

Table 5.14: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Print Resources

Table 5.15: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Print Resources, Broken Out by U.S./Non

Table 5.16: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Print Resources, Broken Out by Revenue Range

Table 5.17: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Print Resources, Broken Out by Type of Industry

Table 5.18: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Electronic Resources

Table 5.19: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Electronic Resources, Broken Out by U.S./Non

Table 5.20: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Electronic Resources, Broken Out by Revenue Range

Table 5.21: Mean, Median, Minimum and Maximum Percentage of Content BudgetAccounted for by Electronic Resources, Broken Out by Type of Industry

Table 5.22: Mean, Median, Minimum and Maximum Library Staff Time (in Hours)Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year

Table 5.23: Mean, Median, Minimum and Maximum Library Staff Time (in Hours)Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year,Broken Out by U.S./Non

Table 5.24: Mean, Median, Minimum and Maximum Library Staff Time (in Hours)Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year,Broken Out by Revenue Range

Table 5.25: Mean, Median, Minimum and Maximum Library Staff Time (in Hours)Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year,Broken Out by Type of IndustryCorporate Library Benchmarks 2009 Edition8

Table 5.26: Mean, Median, Minimum and Maximum Hours of Professional LegalAssistance that the Library Required for Contract Review or Disputes in the Last Year53

Table 5.27: Mean, Median, Minimum and Maximum Hours of Professional LegalAssistance that the Library Required for Contract Review or Disputes in the Last Year,Broken Out by U.S./Non

Table 5.28: Mean, Median, Minimum and Maximum Hours of Professional LegalAssistance that the Library Required for Contract Review or Disputes in the Last Year,Broken Out by Revenue Range

Table 5.29: Mean, Median, Minimum and Maximum Hours of Professional LegalAssistance that the Library Required for Contract Review or Disputes in the Last Year,Broken Out by Type of Industry

Table 5.30: Percentage of Libraries that Have Ever Been Threatened by a Publisher orInformation Vendor with Legal Action for Contract Abrogation, Non-Payment or AnyOther Reason

Table 5.31: Percentage of Libraries that Have Ever Been Threatened by a Publisher orInformation Vendor with Legal Action for Contract Abrogation, Non-Payment or AnyOther Reason, Broken Out by U.S./Non

Table 5.32: Percentage of Libraries that Have Ever Been Threatened by a Publisher orInformation Vendor with Legal Action for Contract Abrogation, Non-Payment or AnyOther Reason, Broken Out by Revenue Range

Table 5.33: Percentage of Libraries that Have Ever Been Threatened by a Publisher orInformation Vendor with Legal Action for Contract Abrogation, Non-Payment or AnyOther Reason, Broken Out by Type of Industry

Table 5.34: Percentage of Libraries that Have Ever Threatened a Publisher orInformation Vendor with Legal Action Over Nonperformance, Other ContractAbrogation, or for Any Other Reason

Table 5.35: Percentage of Libraries that Have Ever Threatened a Publisher orInformation Vendor with Legal Action Over Nonperformance, Other ContractAbrogation, or for Any Other Reason, Broken Out by U.S./Non

Table 5.36: Percentage of Libraries that Have Ever Threatened a Publisher orInformation Vendor with Legal Action Over Nonperformance, Other ContractAbrogation, or for Any Other Reason, Broken Out by Revenue Range

Table 5.37: Percentage of Libraries that Have Ever Threatened a Publisher orInformation Vendor with Legal Action Over Nonperformance, Other ContractAbrogation, or for Any Other Reason, Broken Out by Type of Industry

Table 5.38: Mean, Median, Minimum and Maximum Percentage of Electronic ContentLicensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret

Table 5.39: Mean, Median, Minimum and Maximum Percentage of Electronic ContentLicensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret,Broken Out by U.S./Non

Table 5.40: Mean, Median, Minimum and Maximum Percentage of Electronic ContentLicensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret,Broken Out by Revenue RangeCorporate Library Benchmarks 2009 Edition9

Table 5.41: Mean, Median, Minimum and Maximum Percentage of Electronic ContentLicensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret,Broken Out by Type of Industry

Table 5.42: Description of the Awareness of Librarians of the Financial Terms ofContracts of Peer Institutions with Information Providers

Table 5.43: Description of the Awareness of Librarians of the Financial Terms ofContracts of Peer Institutions with Information Providers, Broken Out by U.S./Non

Table 5.44: Description of the Awareness of Librarians of the Financial Terms ofContracts of Peer Institutions with Information Providers, Broken Out by Revenue Range

Table 5.45: Description of the Awareness of Librarians of the Financial Terms ofContracts of Peer Institutions with Information Providers, Broken Out by Type ofIndustry

Table 5.46: Mean, Median, Minimum and Maximum Percentage of the Library'sContent Licensing Contracts that Come Up for Renewal in the Next Year that the LibraryExpects to Renew

Table 5.47: Mean, Median, Minimum and Maximum Percentage of the Library’sContent Licensing Contracts that Come Up for Renewal in the Next Year that the LibraryExpects to Renew, Broken Out by U.S./Non

Table 5.48: Mean, Median, Minimum and Maximum Percentage of the Library’sContent Licensing Contracts that Come Up for Renewal in the Next Year that the LibraryExpects to Renew, Broken Out by Revenue Range

Table 5.49: Mean, Median, Minimum and Maximum Percentage of the Library’sContent Licensing Contracts that Come Up for Renewal in the Next Year that the LibraryExpects to Renew, Broken Out by Type of Industry

Table 5.50: Mean, Median, Minimum and Maximum Number of Databases that theLibrary Tested on a Free Trial Basis in the Last Year

Table 5.51: Mean, Median, Minimum and Maximum Number of Databases that theLibrary Tested on a Free Trial Basis in the Last Year, Broken Out by U.S./Non

Table 5.52: Mean, Median, Minimum and Maximum Number of Databases that theLibrary Tested on a Free Trial Basis in the Last Year, Broken Out by Revenue Range

Table 5.53: Mean, Median, Minimum and Maximum Number of Databases that theLibrary Tested on a Free Trial Basis in the Last Year, Broken Out by Type of Industry

Table 6.1: Mean, Median, Minimum and Maximum Hours Spent Each WeekReading Blogs or Listservs

Table 6.2: Mean, Median, Minimum and Maximum Hours Spent Each WeekReading Blogs or Listservs, Broken Out by U.S./Non

Table 6.3: Mean, Median, Minimum and Maximum Hours Spent Each WeekReading Blogs or Listservs, Broken Out by Revenue Range

Table 6.4: Mean, Median, Minimum and Maximum Hours Spent Each WeekReading Blogs or Listservs, Broken Out by Type of Industry

Table 6.5: Percentage of Libraries Involved in Developing the Organization'sStrategy in Using Social Networking Sites

Table 6.6: Percentage of Libraries Involved in Developing the Organization’sStrategy in Using Social Networking Sites, Broken Out by U.S./NonCorporate

Table 6.7: Percentage of Libraries Involved in Developing the Organization’sStrategy in Using Social Networking Sites, Broken Out by Revenue Range

Table 6.8: Percentage of Libraries Involved in Developing the Organization’sStrategy in Using Social Networking Sites, Broken Out by Type of Industry

Table 7.1: Mean, Median, Minimum and Maximum Number of Paid Print with NoElectronic Access Subscriptions that the Library Maintains to Business, Scientific andOther Scholarly and Professional Journals

Table 7.2: Mean, Median, Minimum and Maximum Number of Paid Print With NoElectronic Access Subscriptions that the Library Maintains to Business, Scientific andOther Scholarly and Professional Journals, Broken Out by U.S./Non

Table 7.3: Mean, Median, Minimum and Maximum Number of Paid Print With NoElectronic Access Subscriptions that the Library Maintains to Business, Scientific andOther Scholarly and Professional Journals, Broken Out by Revenue Range

Table 7.4: Mean, Median, Minimum and Maximum Number of Paid Print With NoElectronic Access Subscriptions that the Library Maintains to Business, Scientific andOther Scholarly and Professional Journals, Broken Out by Type of Industry

Table 7.5: Mean, Median, Minimum and Maximum Number of Paid Electronic OnlySubscriptions that the Library Maintains to Business, Scientific and Other Scholarly andProfessional Journals

Table 7.6: Mean, Median, Minimum and Maximum Number of Paid Electronic OnlySubscriptions that the Library Maintains to Business, Scientific and Other Scholarly andProfessional Journals, Broken Out by U.S./Non

Table 7.7: Mean, Median, Minimum and Maximum Number of Paid Electronic OnlySubscriptions that the Library Maintains to Business, Scientific and Other Scholarly andProfessional Journals, Broken Out by Revenue Range

Table 7.8: Mean, Median, Minimum and Maximum Number of Paid Electronic OnlySubscriptions that the Library Maintains to Business, Scientific and Other Scholarly andProfessional Journals, Broken Out by Type of Industry

Table 7.9: Mean, Median, Minimum and Maximum Number of Paid Combined Printand Electronic Access Subscriptions that the Library Maintains to Business, Scientificand Other Scholarly and Professional Journals

Table 7.10: Mean, Median, Minimum and Maximum Number of Paid Combined Printand Electronic Access Subscriptions that the Library Maintains to Business, Scientificand Other Scholarly and Professional Journals, Broken Out by U.S./Non

Table 7.11: Mean, Median, Minimum and Maximum Number of Paid Combined Printand Electronic Access Subscriptions that the Library Maintains to Business, Scientificand Other Scholarly and Professional Journals, Broken Out by Revenue Range

Table 7.12: Mean, Median, Minimum and Maximum Number of Paid Combined Printand Electronic Access Subscriptions that the Library Maintains to Business, Scientificand Other Scholarly and Professional Journals, Broken Out by Type of Industry

Table 7.13: Mean, Median, Minimum and Maximum Library Spending on Print andElectronic Versions of Business, Scientific and Other Scholarly and Professional Journalsin 2008 (in $)

Table 7.14: Mean, Median, Minimum and Maximum Library Spending on Print andElectronic Versions of Business, Scientific and Other Scholarly and Professional Journalsin 2008, Broken Out by U.S./Non (in $)Corporate Library Benchmarks 2009 Edition11

Table 7.15: Mean, Median, Minimum and Maximum Library Spending on Print andElectronic Versions of Business, Scientific and Other Scholarly and Professional Journalsin 2008, Broken Out by Revenue Range (in $)

Table 7.16: Mean, Median, Minimum and Maximum Library Spending on Print andElectronic Versions of Business, Scientific and Other Scholarly and Professional Journalsin 2008, Broken Out by Type of Industry (in $)

Table 7.17: Mean, Median, Minimum and Maximum Projected Library Spending onPrint and Electronic Versions of Business, Scientific and Other Scholarly andProfessional Journals in 2009 (in $)

Table 7.18: Mean, Median, Minimum and Maximum Projected Library Spending onPrint and Electronic Versions of Business, Scientific and Other Scholarly andProfessional Journals in 2009, Broken Out by U.S./Non (in $)

Table 7.19: Mean, Median, Minimum and Maximum Projected Library Spending onPrint and Electronic Versions of Business, Scientific and Other Scholarly andProfessional Journals in 2009, Broken Out by Revenue Range (in $)

Table 7.20: Mean, Median, Minimum and Maximum Projected Library Spending onPrint and Electronic Versions of Business, Scientific and Other Scholarly andProfessional Journals in 2009, Broken Out by Type of Industry (in $)

Table 8.1: Mean, Median, Minimum and Maximum Library Spending on TraditionalPrint Books in 2008 (in $)

Table 8.2: Mean, Median, Minimum and Maximum Library Spending on TraditionalPrint Books in 2008, Broken Out by U.S./Non

Table 8.3: Mean, Median, Minimum and Maximum Library Spending on TraditionalPrint Books in 2008, Broken Out by Revenue Range

Table 8.4: Mean, Median, Minimum and Maximum Library Spending on TraditionalPrint Books in 2008, Broken Out by Type of Industry

Table 8.5: Mean, Median, Minimum and Maximum Library Spending on E-books in2008 (in $)

Table 8.6: Mean, Median, Minimum and Maximum Library Spending on E-books in2008, Broken Out by U.S./Non (in $)

Table 8.7: Mean, Median, Minimum and Maximum Library Spending on E-books in2008, Broken Out by Revenue Range (in $)

Table 8.8: Mean, Median, Minimum and Maximum Library Spending on E-books in2008, Broken Out by Type of Industry

Table 8.9: Mean, Median, Minimum and Maximum Projected Percentage Change inSpending on E-books in the Next Year

Table 8.10: Mean, Median, Minimum and Maximum Projected Percentage Change inSpending on E-books in the Next Year, Broken Out by U.S./Non

Table 8.11: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Print Format Directories in 2008 (in $)

Table 8.12: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Print Format Directories in 2008, Broken Outby U.S./Non

Table 8.13: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Print Format Directories in 2008, Broken Outby Revenue Range Corporate Library Benchmarks 2009 Edition12

Table 8.14: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Print Format Directories in 2008, Broken Outby Type of Industry

Table 8.15: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Electronic, or Electronic Combined With PrintFormat Directories in 2008 (in $)

Table 8.16: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Electronic, or Electronic Combined With PrintFormat Directories in 2008, Broken Out by U.S./Non

Table 8.17: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Electronic, or Electronic Combined With PrintFormat Directories in 2008, Broken Out by Revenue Range

Table 8.18: Mean, Median, Minimum and Maximum Library Spending onSubscriptions or Purchases of Exclusively Electronic, or Electronic Combined With PrintFormat Directories in 2008, Broken Out by Type of Industry

Table 9.1: Trend in the Number of Reference Questions Posed to Librarians byPatrons in the Past Two Years

Table 9.2: Trend in the Number of Reference Questions Posed to Librarians byPatrons in the Past Two Years, Broken Out by U.S./Non

Table 9.3: Trend in the Number of Reference Questions Posed to Librarians byPatrons in the Past Two Years, Broken Out by Revenue Range

Table 9.4: Trend in the Number of Reference Questions Posed to Librarians byPatrons in the Past Two Years, Broken Out by Type of Industry

Table 9.5: Trend in the Amount of Library Staff Time Spent on Meeting PatronResearch Requests Over the Past Two Years

Table 9.6: Trend in the Amount of Library Staff Time Spent on Meeting PatronResearch Requests Over the Past Two Years, Broken Out by U.S./Non

Table 9.7: Trend in the Amount of Library Staff Time Spent on Meeting PatronResearch Requests Over the Past Two Years, Broken Out by Revenue Range

Table 9.8: Trend in the Amount of Library Staff Time Spent on Meeting PatronResearch Requests Over the Past Two Years, Broken Out by Type of Industry

Table 10.1: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections

Table 10.2: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections, Broken Out by U.S./Non

Table 10.3: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections, Broken Out by Revenue Range

Table 10.4: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections, Broken Out by Type of Industry

Table 10.5: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories

Table 10.6: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories, Broken Out by U.S./Non

Table 10.7: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories, Broken Out by Revenue RangeCorporate Library Benchmarks 2009 Edition13

Table 10.8: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories, Broken Out by Type of Industry

Table 10.9: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases

Table 10.10: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases, Broken Out by U.S./Non

Table 10.11: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases, Broken Out by Revenue Range

Table 10.12: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases, Broken Out by Type of Industry

Table 10.13: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials

Table 10.14: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials, Broken Out by U.S./Non

Table 10.15: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials, Broken Out by Revenue Range84

Table 10.16: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials, Broken Out by Type of Industry85

Table 10.17: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems

Table 10.18: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems, Broken Out by U.S./Non

Table 10.19: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems, Broken Out by RevenueRange

Table 10.20: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems, Broken Out by Type ofIndustry

Table 10.21: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy

Table 10.22: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy, Broken Out by U.S./Non

Table 10.23: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy, Broken Out by RevenueRange 87

Table 10.24: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy, Broken Out by Type ofIndustry

Table 10.25: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research

Table 10.26: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research, Broken Out by U.S./Non Corporate Library Benchmarks 2009 Edition

Table 10.27: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research, Broken Out by Revenue Range

Table 10.28: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research, Broken Out by Type of Industry

Table 10.29: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning

Table 10.30: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning, Broken Out by U.S./Non

Table 10.31: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning, Broken Out by Revenue Range

Table 10.32: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning, Broken Out by Type of Industry

Abstract

Corporate Library Benchmarks, 2009 Edition presents extensive data from 52 corporate and other business-oriented libraries; data is broken out by company size, type of industry and other criteria.

The mean number of employees for the organizations in the sample is 16,000; the median, 1700. Some of the many issues covered in the report are: spending on electronic and print forms of books, directories, journals and other information resources; library staffing trends, number of library locations maintained and the allocation of office space to the library, disputes with publishers, allocation of library staff time, level of awareness of database contract terms of peer institutions, reference workload, and the overall level of influence of the library in corporate decision making.

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