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Online Retail Payments Forecast Market Factors Square Credit Cards Against Alternatives—Both Bank and Non-Network

Published by: Javelin Strategy & Research

Published: Nov. 1, 2008 - 42 Pages


Table of Contents


Overview

Primary Questions

Findings and Analysis

Methodology

Executive Summary

Decreased Reliance on Credit Cards Opens the Door for Debit and Alternatives

Channel Shift Is Key Driver to Growth in Online Retail Transaction Volume

Mainstream Alternatives Pose the Greatest Threat to Financial Institutions

Online Payments Market Forecast for 2008-2013

Online Retail Transaction Volume Forecast

Alternatives Versus Traditional Online Payments Percentages Forecast

Familiarity in Process is Paramount to Consumer Adoption

Alternatives Join the Mainstream

Alternatives Eat Into Credit Card More Prevalently Than Debit Card

Traditional Online Payments Forecast 2008-2013

Credit Card Usage Slows: Issuers Must Provide Further Value to Spur Online Usage

Traditional Transaction Volume Maintained Through Debit Card Growth

The Contenders: Alternative Online Forecasts

Credit Card Issuers Can Supplement Slowing Credit Card Volume With Prepaid

E-mail Payment Accounts, Dominated by PayPal, Threaten Traditionals

Store-Branded/Private-Label Credit Cards Projected to Grow at a Rapid Pace

BillMeLater Stands to Gain With PayPal Ownership

"True Alternatives” Show Varying Degrees of Success

Payment Mechanisms That Don’t Alter Consumer Behavior Will Win Out

Google Checkout Is Touted as an Alternative Process, not a Method of Payment

Revenue Streams That Leverage ACH and Familiar Consumer Processes

NACHA SVP

Moneta

eBillme

Online PIN Debit: Acculynk as the Phoenix Rising from the Ashes of ATM Direct

eCheck as a “White Label” Method Remains in Play but Will Not See High Online Growth

The Amazon-eBay Competition as a Further Driver of Alternatives

Revolution Money: Chicken-and-Egg Redux

Trial Pay as a True Alternative—Process and Payment

Appendix: Generational Consumer Data and the Propensity to Adopt Alternatives

Related Research

Companies Mentioned

Table of Figures

Figure 1: Consumers’ Changes in Financial Behaviors as a Result of the Economy

Figure 2: Online Payment Summary Table for 2008-2013

Figure 3: Online Dollar and Percentage Retail Transaction Volume Forecast Through 2013

Figure 4: Alternatives versus Traditional Online Payments Percentages 2007-2013

Figure 5: Comparison of Online Retail Transactions Volume for All Categories 2007-2013

Figure 6: Credit Card Online Dollar Transaction and Purchase Volume 2007-2013

Figure 7: Debit Card Online Dollar Transaction and Purchase Volume 2007-2013

Figure 8: Prepaid Card Online Dollar Transaction and Purchase Volume 2007-2013

Figure 9: E-mail Payments Online Dollar Transaction and Purchase Volume 2007-2013

Figure 10: Private Label Online Dollar Transaction and Purchase Volume 2007-2013

Figure 11: BillMeLater Online Dollar Transaction and Purchase Volume 2007-2013

Figure 12: Online Shoppers Usage of Alternative Payments

Figure 13: Google Checkout Screenshot

Figure 14: Places to Shop with Google Checkout

Figure 15: Screenshot of Revolution Money

Figure 16: Consumer Usage of Alternative and Traditional Online Payments by Generation

Figure 17: Monthly Usage of Alternative and Traditional Online Payments by Generation

Figure 18: Average Spending on Alternative and Traditional Online Purchase by Generation

Abstract

Overview
The online retail channel, despite still representing a relatively small percentage of overall retail sales, is a high profile channel in which many payments alternatives attempt to establish themselves and usurp transaction volume from financial institution-controlled credit and debit cards. Several once-alternative payment methods are now becoming mainstream, even though credit and debit cards still own the online channel; what will the final outcome be? This report defines competitive threats to credit and debit cards; and identifies the emerging “alternatives” that have the greatest chance to succeed and thrive, based on Javelin’s research-based forecast for online retail transactions through 2013.The report also addresses key success factors driving traditional and alternative payments methods, and how organizations can maximize transaction volume and margins.

Primary Questions
  • What is the dollar volume and projected growth for various online payment mechanisms through 2013?
  • What are the economic and consumer behavior factors affecting usage patterns for various payment mechanisms?
  • What constitutes the next wave of online payment alternatives, which will survive and why?
Methodology
Javelin created an online payments forecast model based on primary and secondary sources of consumer and census data. The primary consumer data in this report is based on data collected online from a random sample of respondents in April and September 2008. The April survey targeted 1,500 consumers with an overall margin of sampling error of 2.53 percentage points. The September household survey targeted 2,339 respondents with overall margin of sampling error is ±2.03 percentage points. Each survey is at the 95% confidence level and based on representative proportions of gender, age and income compared to the overall U.S. online population.

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