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IT Decisions: CRM for Small Enterprise-Bundled

Published by: Info-Tech Research Group

Published: Oct. 16, 2008


Table of Contents


CRM for Small Enterprise


Product Comparison:

Customer Relationship Management Solutions for Small Enterprises


Product Evaluations:

Customer Relationship Management: Microsoft Dynamics CRM

Customer Relationship Management: Microsoft Dynamics CRM (Ver. 4 Update)

Customer Relationship Management: SageCRM

Customer Relationship Management: Sage Software ACT!

Customer Relationship Management: Salesforce.com Professional

Customer Relationship Management: SugarCRM

Customer Relationship Management: SugarCRM (Version 5.0 Update)


Resources and Tools:

CRM Shortlist Worksheet for Small Enterprises

CRM Vendor Selection Tool

A Strategy for CRM Selection

CRM Request for Proposal Template








Abstract

Info-Tech’s Customer Relationship Management for Small Enterprise Decision Guide and Implementation Tools

Buying or upgrading a technology solution? This package will help you make the right choice.

Info-Tech’s Customer Relationship Management for Small Enterprise Bundle provides a powerful and efficient way to sort through complex technology offerings and simplify your decision-making process. These reports and tools continue our commitment to helping IT leaders select products and services that are the best fit for the enterprise.

The Customer Relationship Management (CRM) software market is growing once again, especially those solutions focused on increasing demand in small enterprise and mid-markets. This bundled package of Product Comparison, Product Evaluations, Relevant Tools and Reports provides essential market and analytical insight to help you select the right CRM for your small enterprise.

This insight will help you:
  • Know the primary factors influencing the CRM market today.
  • Understand the specific capabilities and limitations of current CRM options.
  • Accelerate the acquisition decision-making process.
  • Create an appropriate shortlist of vendors for consideration.


Please Note: This product is delivered as a zip file

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