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IT Decisions: CRM-Bundled

Published by: Info-Tech Research Group

Published: Oct. 16, 2008


Table of Contents


CRM


Product Comparison:

Customer Relationship Management Solutions

Product Evaluations:

Customer Relationship Management: Pivotal CRM

Customer Relationship Management: RightNow Technologies

Customer Relationship Management: Sage SalesLogix

Customer Relationship Management: Salesforce.com

Customer Relationship Management: SAP Business One

Customer Relationship Management: Infor Epiphany CRM


Resources and Tools:

CRM Vendor Selection Tool

CRM Shortlist Preparation Worksheet

CRM Request for Proposal Template






Abstract

Info-Tech’s Customer Relationship Management Decision Guide and Implementation Tools

Buying or upgrading a technology solution? This package will help you make the right choice.

Info-Tech’s Customer Relationship Management Bundle provides a powerful and efficient way to sort through complex technology offerings and simplify your decision-making process. These reports and tools continue our commitment to helping IT leaders select products and services that are the best fit for the enterprise.

The Customer Relationship Management (CRM) software market is growing, particularly fueled by increasing demand in the mid-market. This bundled package of Product Comparison, Product Evaluations, Relevant Tools and Reports provides essential market and analytical insight to help you select the right CRM for your enterprise.

This insight will help you:
  • Know the primary factors influencing the CRM market today.
  • Understand the specific capabilities and limitations of current CRM options.
  • Accelerate the acquisition decision-making process.
  • Create an appropriate shortlist of vendors for consideration.


Please Note: This product is delivered as a zip file

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