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Defining a New Role for Mediation: Partner to Information Management

Published by: IDC

Published: Oct. 16, 2008 - 6 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Study

Situation Overview

Introduction

EU Data Retention Directive

Convergent Billing

Figure: Convergent Mediation in Context

Technology Positioning: The Role of Mediation

Table: Examples of Vendors Positioning for EU Data Retention Requirements by Type

Future Outlook

Data Explosion? Or Not?

Pain Points

Essential Guidance

Actions to Consider

Learn More

Related Research

Definitions

Synopsis

Abstract

This IDC study analyzes the role of billing mediation. It provides an overview of convergent billing and the EU data retention directive to describe where mediation fits for today's service providers. Emerging efforts to collect network data for use in information management systems are also discussed. "As service providers and their partners work to transform infrastructures and business processes, there are many issues emerging around data management. Convergent mediation is relevant to both billing strategies and data management strategies," said Elisabeth Rainge, director, NGN Operations.



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