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Creditor Insurance in Southern and Western Europe

Published by: Finaccord Ltd.

Published: Sep. 1, 2008 - 170 Pages


Table of Contents


0.0 EXECUTIVE SUMMARY

In recent years, the creditor insurance markets of Italy and Spain have advanced most rapidly

Across all eight nations, the market reached €25.69 billion in gross written premiums in 2007…

… within which cover for temporary incapacity and unemployment makes up a significant amount

A reduction in growth for creditor policies will inevitably occur in the short to medium-term future

Creditor insurance can provide a valuable source of commissions to banks and other lenders

Providers of creditor insurance can be grouped into five main categories

Captive underwriters of creditor insurance are most widespread in Belgium and Portugal

In several countries, more emphasis will be placed on product design, pricing and distribution…

… creating opportunities for alternative intermediaries and underwriters of creditor insurance

… with a number of factors throwing up opportunities for new distribution relationships

1.0 INTRODUCTION

Rationale

Across 18 European countries, creditor insurance was worth around €35.1 billion in 2007…

… although it remains a poorly documented market for a variety of reasons

Finaccord

PartnerBASE™

Methodology

The research is based on a survey covering 568 banks and other lending institutions

Definitions

2.0 REGIONAL OVERVIEW

Introduction

Market analysis - lending

Total retail lending balances approach €5 trillion in Southern and Western Europe

The impact of the international ‘credit crunch’ will reduce mortgage growth rates during 2008…

… with a similar effect being felt in Southern and Western Europe’s non-mortgage credit sector

rates for total retail lending balances differ substantially from country to country

Growth rates for total retail lending balances differ substantially from country to country

In terms of total retail lending per capita, Ireland surges ahead of the Netherlands and the UK

Average residential mortgage balances per capita in Italy remain stubbornly low…

… in spite of the fact that owner occupation rates are comparatively high

Consumer credit per capita in Spain overtakes the UK although remains below Ireland

Non-mortgage credit declines as a proportion of total retail lending in all countries in the region

Rapid growth in credit cards in Portugal and Spain offsets weaker progress elsewhere

… with the number of cards issued in the UK remaining virtually static between 2003 and 2007

Pay later cards per capita in Spain could soon reach the levels of France and the UK

Market analysis - creditor insurance

A dearth of published market and competitor data makes creditor insurance difficult to measure

Broadly defined, the total market is worth in the region of €25.69 billion in gross written premiums

Narrowly defined, the UK accounts for a higher proportion of the regional total

Mortgage-related policies represent the largest component of the market when defined broadly

The high value of mortgage-related creditor insurance boosts the size of the French market…

while the UK holds a disproportionately large market for loan payment protection insurance

… while the UK holds a disproportionately large market for loan payment protection insurance

can also be measured as a percentage of total life, accident and health insurance

Markets can also be measured as a percentage of total life, accident and health insurance

Creditor insurance is likely to have grown most rapidly in Spain over the 2003-7 period

Most creditor insurance policies are organised by means of a link with a single, external partner…

… although captive insurers are present in all eight countries and joint venture entities in four

International competitors - creditor insurance

Competitors in creditor insurance in Europe can be segmented into five main categories

APRIL Financial Services is seeking to position itself as a leading independent provider…

… and is a sister company to Axéria Prévoyance within France’s fast-growing April Group

Cardif secured almost €2.9 billion in gross premiums written from creditor insurance in 2007…

… with a 25% growth rate in international markets excluding the Netherlands and the UK

Genworth Financial underwrites payment protection policies in 17 territories other than the US…

… with a sales strategy based on over 600 bancassurance and other distribution relationships

3.0 BELGIUM

Introduction to the banking sector

In spite of substantial restructuring, Belgium’s banking market remains crowded

Dexia, Fortis, ING and KBC lead the way…

… although numerous medium-sized and small banking ventures challenge their dominance

Market analysis - lending

Retail mortgages and consumer credit in Belgium continue to make solid progress…

… although credit and other pay later cards per capita remain relatively low at 0.35 in 2007

Approaching one half of card issuers have developed an option for payment protection insurance

A number of smaller lending institutions promote comparatively simple creditor insurance policies

Competitor analysis - creditor insurance

Banque CPH and Crédit Agricole have both launched new captive underwriting entities

For mortgage-related policies, partnerships are limited to smaller and medium-sized lenders…

… although Cardif has carved out a leadership position in personal lending / motor finance

Several other underwriters of creditor insurance hold one major relationship each in Belgium

Market size - creditor insurance

Future outlook

Policies linked to mortgages and consumer finance may continue to deliver reasonable growth

4.0 FRANCE

Introduction to the banking sector

Mutual and co-operative banks continue to play a substantial role in French retail banking…

… although they face competition in the retail lending sector from a variety of different quarters

Market analysis - lending

Home loans continue to outpace non-mortgage credit in the French retail lending market…

… with credit and other pay later cards in circulation moving up at a steady rate…

… assisted by a change in co-branding rules that occurred during the second half of 2007

Product analysis - creditor insurance

Several lending institutions in France do not offer payment protection insurance

Over three quarters of creditor insurance policies in France incorporate cover for unemployment

Competitor analysis - creditor insurance

Captive underwriters are less influential in creditor insurance than in mainstream bancassurance

Banque Accord began underwriting creditor policies through Dublin-based captives in July 2008…

… following the lead of Finaref whose captives are generating strong growth in France and abroad

AXA and CNP remain the dominant providers of creditor insurance in the French market…

… with sales of creditor insurance boosting the performance of CNP both at home and abroad

Five other underwriters also lay claim to two or more exclusive distribution mandates in France

April Assurances has positioned itself as a leading independent distributor of creditor insurance

With Aviva Emprunteur, Aviva Assurances is seeking to target under-served market segments

Market size - creditor insurance

Future outlook

A variety of factors are causing changes in the way in which creditor insurance is sold in France

Credit brokers hold a relatively low distribution share of mortgage and non-mortgage lending

5.0 IRELAND

Introduction to the banking sector

A variety of lending institutions owned by foreign parents challenge the traditional incumbents

Credit unions also play a significant role in the Irish retail lending market

Market analysis - lending

Retail lending balances in Ireland more than double over the 2003-7 time frame…

… although the market for credit and other pay later cards records more modest progress

Product analysis - creditor insurance

Provision of payment protection cover by Irish lending institutions is close to universal…

… and the policies promoted in the market are, with only a few exceptions, fully comprehensive

Competitor analysis - creditor insurance

Captive underwriters are used for creditor insurance by several Irish banking institutions…

… although external insurers are likely to account for a majority of business underwritten

Assurant Solutions has entered the market through a pair of innovative distribution agreements

Market size - creditor insurance

Future outlook

The Financial Regulator has tightened up the rules for selling payment protection insurance

6.0 ITALY

Introduction to the banking sector

Four, or arguably five, retail banking groups lay claim to a genuinely nationwide network…

… although these are being challenged by an array of ambitious regional competitors…

… as well as several insurer-owned banks and banks falling under foreign ownership

Italy also plays host to a considerable number of specialised lending institutions…

… including central card issuing entities and automotive finance captives and joint ventures

Market analysis - lending

Italy’s retail lending market advances but remains relatively small in per capita terms…

… although credit and other pay later cards per capita lie above several other countries

Product analysis - creditor insurance

A minority of card issuers have yet to establish a program for card payment protection insurance

Comprehensive coverage within loan-related policies is now the norm in Italian creditor insurance

Competitor analysis - creditor insurance

A variety of operating models is in evidence for provision of payment protection insurance…

… although captives and joint ventures are in evidence for a number of major lenders…

… with the duo of Eurizon Vita and Eurizon Tutela likely to be the largest of these

AXA MPS Assicurazioni and Chiara Vita have recently been reconfigured as joint ventures…

… as has CNP UniCredit Vita although it exerts influence on only a part of the UniCredit network

Banco Popolare has reorganized its insurance business with Fondiaria SAI and Aviva

Numerous underwriters continue to jostle for creditor insurance distribution mandates

Cattolica Assicurazioni announced a new joint venture with Iccrea Banca in August 2008

CNP possesses other bancassurance partners in Italy in addition to Cofidis and UniCredit

Genworth Financial and Net Insurance experience contrasting fortunes in the Italian market

Market size - creditor insurance

Future outlook

Credit intermediaries play a significant role in the mortgage and non-mortgage lending sectors…

… although the main battle will be to secure distribution through major banks and lending entities

7.0 NETHERLANDS

Introduction to the banking sector

The integration of ABN AMRO and Fortis Bank brings about further market concentration…

… albeit a number of smaller institutions offer increasing competition to the ‘big three’…

… and credit brokers account for a sizeable proportion of both mortgage and non-mortgage loans

Market analysis - lending

A highly developed mortgage sector outpaces non-mortgage credit in the Netherlands…

… and consumer demand for credit and other pay later cards remains sluggish

Product analysis - creditor insurance

Lenders focused on distribution through intermediaries are less likely to offer creditor insurance

Typically, payment protection insurance policies in the Netherlands are fully comprehensive

Competitor analysis - creditor insurance

Lending entities have adopted a range of approaches to offering creditor insurance

ABN AMRO has announced its intention to terminate its joint venture with Delta Lloyd

The Warranty Group claims the highest number of exclusive links with Dutch lending institutions…

… although Cardif, Cassidy Davis and Genworth Financial are among its competitors in this area

Cardif’s gross premiums written in the Netherlands have contracted in recent years…

… while those of CreditLife International have surged largely thanks to one major partnership

Market size - creditor insurance

Future outlook

The Dutch market for creditor insurance may struggle to deliver much organic growth

8.0 PORTUGAL

Introduction to the banking sector

For a relatively small market, Portugal’s retail lending sector remains comparatively fragmented…

… although Cetelem and Groupe LaSer have agreed to combine their local subsidiaries

Market analysis - lending

The markets for mortgage and non-mortgage credit in Portugal deliver solid growth…

… and the number of credit and other pay later cards in circulation is expanding rapidly

Product analysis - creditor insurance

For forms of lending not linked to credit cards, payment protection insurance is widely offered

Portuguese banks are typically generous in packaging ‘free’ insurance with their credit cards

Over 80% of creditor insurance policies marketed in Portugal are fully comprehensive

Competitor analysis - creditor insurance

Captive insurers and joint ventures play a prominent role in Portuguese creditor insurance…

Cardif and Genworth Financial account for a majority of non-captive distribution partnerships

Market size - creditor insurance

Future outlook

Beyond the short term, the outlook for creditor insurance in Portugal seems fairly propitious

9.0 SPAIN

Introduction to the banking sector

The main wave of consolidation in Spanish retail banking has now taken place

Many of Spain’s savings banks are characterised by an independent, entrepreneurial spirit

A number of overseas entrants play a significant role in the retail lending sector

Specialised lenders and automotive captives complete the list of potential creditor partners

Market analysis - lending

Lending to Spanish households continued to surge between 2003 and 2007…

… and rampant demand on the part of consumers spurs the credit card sector to similar heights

Product analysis - creditor insurance

Options for creditor insurance linked to mortgage and non-mortgage loans are ubiquitous

The availability of cover for unemployment has advanced rapidly in recent years

Competitor analysis - creditor insurance

Captives and joint ventures constitute an important feature of creditor insurance in Spain…

… although some institutions outsource aspects of creditor insurance to external underwriters

AXA, Cardif and Caser rank among the leading underwriters of creditor insurance in Spain…

… but face no shortage of competition from a variety of other specialist and non-specialist firms

Market size - creditor insurance

Future outlook

In spite of the inevitable decline in growth of retail lending, the market remains attractive…

… although the potential for distribution through credit brokers seems comparatively limited

10.0 UNITED KINGDOM

Introduction to the banking sector

Question marks hang over many medium-sized and smaller lending entities in the UK…

… although there is still no shortage of competitors in spite of the challenging market conditions

Market analysis - lending

The UK’s over-blown consumer lending market begins to level off in the second half of 2007…

… and the mature credit card market began to decline gently from 2005 onwards

Product analysis - creditor insurance

Payment protection cover continues to be marketed widely by lending institutions in the UK…

… although several major players have discontinued sales of certain forms of creditor policy

The components of mortgage-related insurance are often sold on an unbundled basis in the UK

Competitor analysis - creditor insurance

A variety of operating models are in evidence for the provision of creditor insurance in the UK…

… with several of the larger lending institutions have elected to use captive underwriters…

…as a means of enhancing the profits that they can generate from this activity

The leading competitors are being challenged by up to a further ten non-captive underwriters

Cardif Pinnacle and St Andrew’s Group are prominent as partners in consumer finance markets

Direct Group and Paymentshield are among firms exploiting other opportunities in the market…

… with Towergate having acquired both the latter company and British Insurance

Market size - creditor insurance

Future outlook

Regulatory factors may bring about substantial changes in the market for creditor insurance…

… although latent demand among borrowers will produce opportunities for competitors

GRAPHICS / TABLES

Entities contacted for the research in Southern and Western Europe, segmented by type and by country

Total retail lending balances outstanding in Southern and Western Europe segmented by country, 2003-7

Total retail lending balances outstanding in Southern and Western Europe segmented by country, 2003-7 (data)

Retail mortgage bals. outstanding in Southern and Western Europe segmented by country, 2003-7

Retail mortgage balances outstanding in Southern and Western Europe segmented by country, 2003-7 (data)

Retail non-mortgage balances outstanding in Southern and Western Europe segmented by country, 2003-7

Retail non-mortgage balances outstanding in Southern and Western Europe segmented by country, 2003-7 (data)

Size versus growth in total retail lending balances outstanding in Southern and Western Europe, 2003-7

Size versus growth in retail mortgage bals. outstanding in Southern and Western Europe, 2003-7

Size versus growth in retail non-mortgage balances outstanding in Southern and Western Europe, 2003-7

Total retail lending balances outstanding per capita in country, 2003-7

Total retail lending balances outstanding per capita in Southern and Western Europe segmented by country, 2003-7 (data)

Retail mortgage balances outstanding per capita in Southern and Western Europe segmented by country, 2003-7

Retail mortgage lending balances outstanding per capita in Southern and Western Europe segmented by country, 2003-7 (data)

Owner occ. rates in Southern and Western Europe segmented by country, latest data available

Retail non-mortgage balances outstanding per capita in Southern and Western Europe segmented by country, 2003-7

Retail non-mortgage lending balances outstanding per capita in Southern and Western Europe segmented by country, 2003-7 (data)

Retail non-mortgage balances outstanding as % of total retail lending balances outstanding in Southern and Western Europe, 2003-7

Retail non-mortgage balances outstanding as % of total retail lending balances outstanding in Southern and Western Europe, 2003-7 (data)

Total number of credit / pay later cards in issue in Southern and Western Europe, 2003-7

Total number of credit / pay later cards in issue in Southern and Western Europe, 2003-7 (data)

Size versus growth in credit / pay later cards in issue in Southern and Western Europe, 2003-7

Total number of credit / charge cards in issue per capita in Southern and Western Europe, 2003-7

Total number of credit / charge cards in issue per capita in Southern and Western Europe, 2003-7 (data)

Approximate value of the creditor insurance market in Southern and Western Europe, broadly and narrowly defined, segmented by country, 2007

Approximate value of the creditor insurance market in Southern and Western Europe, broadly and narrowly defined, segmented by underlying product, 2007

Approximate value of the creditor insurance market in Southern and Western Europe, broadly defined, segmented by country and underlying lending product, 2007

Approximate value of the creditor insurance market in Southern and Western Europe, broadly defined, segmented by country and underlying lending product, 2007 (data)

Approximate value of the creditor insurance market in Southern and Western Europe, narrowly defined, segmented by country and underlying lending product, 2007

Approximate value of the creditor insurance market in Southern and Western Europe, narrowly

defined, segmented by country and underlying lending product, 2007 (data)

Approximate value of the creditor insurance market in Southern and Western Europe, broadly defined,

as a percentage of total life, accident and health insurance premiums, segmented by country, 2007

Approximate average annual growth rates for the creditor insurance market in Southern and Western Europe, broadly defined, segmented by country, 2003-7

Segmentation of operating models used for creditor ins. in Southern and Western Europe, 2007

Segmentation of operating models used for creditor insurance in Southern and Western Europe, 2007 (data)

Size and growth of the retail lending market in Belgium, 2003-7

Number of credit and other pay later cards in issue and per capita in Belgium, 2003-7

Lender penetration of creditor insurance policies by product in Belgium, 2008

Risks covered by creditor insurance policies in Belgium, 2008

Operating models for creditor insurance in Belgium, 2008

Partner market shares for creditor insurance in Belgium, 2008

Approximate gross written premiums for creditor insurance in Belgium segmented by underlying product, 2007

Size and growth of the retail lending market in France, 2003-7

Number of credit and other pay later cards in issue and per capita in France, 2003-7

Lender penetration of creditor insurance policies by product in France, 2008

Risks covered by creditor insurance policies in France, 2008

Operating models for creditor insurance in France, 2008

Partner market shares for creditor insurance in France, 2008

Approximate gross written premiums for creditor insurance in France segmented by underlying product, 2007

Size and growth of the retail lending market in Ireland, 2003-7

Number of credit and other pay later cards in issue and per capita in Ireland, 2003-7

Lender penetration of creditor insurance policies by product in Ireland, 2008

Risks covered by creditor insurance policies in Ireland, 2008

Operating models for creditor insurance in Ireland, 2008

Partner market shares for creditor insurance in Ireland, 2008

Approximate gross written premiums for creditor insurance in Ireland segmented by underlying product, 2007

Size and growth of the retail lending market in Italy, 2003-7

Number of credit and other pay later cards in issue and per capita in Italy, 2003-7

Lender penetration of creditor insurance policies by product in Italy, 2008

Risks covered by creditor insurance policies in Italy, 2008

Operating models for creditor insurance in Italy, 2008

Partner market shares for creditor insurance in Italy, 2008

Approximate gross written premiums for creditor insurance in Italy segmented by underlying product, 2007

Size and growth of the retail lending market in the Netherlands, 2003-7

Number of credit and other pay later cards in issue and per capita in the Netherlands, 2003-7

Lender penetration of creditor insurance policies by product in the Netherlands, 2008

Risks covered by creditor insurance policies in the Netherlands, 2008

Operating models for creditor insurance in the Netherlands, 2008

Partner market shares for creditor insurance in the Netherlands, 2008

Approximate gross written premiums for creditor insurance in the Netherlands segmented by underlying product, 2007

Size and growth of the retail lending market in Portugal, 2003-7

Number of credit and other pay later cards in issue and per capita in Portugal, 2003-7

Lender penetration of creditor insurance policies by product in Portugal, 2008

Risks covered by creditor insurance policies in Portugal, 2008

Operating models for creditor insurance in Portugal, 2008

Partner market shares for creditor insurance in Portugal, 2008

Approximate gross written premiums for creditor insurance in Portugal segmented by underlying product, 2007

Size and growth of the retail lending market in Spain, 2003-7

Number of credit and other pay later cards in issue and per capita in Spain, 2003-7

Lender penetration of creditor insurance policies by product in Spain, 2008

Risks covered by creditor insurance policies in Spain, 2008

Operating models for creditor insurance in Spain, 2008

Partner market shares for creditor insurance in Spain, 2008

Approximate gross written premiums for creditor insurance in Spain segmented by underlying product, 2007

Size and growth of the retail lending market in the UK, 2003-7

Number of credit and other pay later cards in issue and per capita in the UK, 2003-7

Lender penetration of creditor insurance policies by product in the UK, 2008

Risks covered by creditor insurance policies in the UK, 2008

Operating models for creditor insurance in the UK, 2008

Partner market shares for creditor insurance in the UK, 2008

Approximate gross written premiums for creditor insurance in the UK segmented by underlying product, 2007

Abstract

Finaccord’s report titled Creditor Insurance in Southern and Western Europe offers updated and detailed insights into the market for creditor insurance, sometimes also referred to as payment protection insurance or loan-related insurance, in eight countries. Often categorised as a niche market, creditor insurance was worth around €25.69 billion in gross written premiums in the region in 2007, including coverage for life and permanent disability as well as the temporary disability and unemployment elements. Moreover, with sustainable growth likely in many markets and with profit margins relatively high, creditor insurance remains an attractive business for both lending institutions and underwriters to cultivate. Drawing on the results of a survey of over 560 lending institutions in eight countries (Belgium, France, Ireland, Italy, the Netherlands, Portugal, Spain and the UK), the report analyses the provision of creditor insurance by lending institutions, variances in provision by underlying lending product, operating models for provision of creditor insurance and partnership configurations. Moreover, the PartnerBASE™ database that accompanies the report details each of the c. 830 creditor insurance marketing initiatives traced by Finaccord meaning that the report and database together will provide you with the definitive guide to current and future opportunities in creditor insurance in Southern and Western Europe. You may be able to use this report and the PartnerBASE™ that accompanies it in one or more of the following ways: appreciate the magnitude of the opportunity in creditor insurance in Southern and Western Europe: this is turning into an increasingly mainstream market; assess the extent to which the provision of temporary incapacity and unemployment modules within creditor insurance policies is gaining ground in Southern and Western Europe; identify partnership opportunities for creditor insurance and how these may differ between opportunities for administration and underwriting; understand the supply structure for creditor insurance in Southern and Western Europe and whether specialists are winning business by virtue of their focused approach; gain insight into the international presence of leading creditor insurance market participants including AXA, Cardif, CNP, Finaref Assurances, Genworth Financial and The Warranty Group. For further information about this study, please click on the links below to access the table of contents and report prospectus.

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