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Airlines and Leisure Travelers

Published by: Jupiter Research Corporation

Published: Feb. 5, 2008 - 4 Pages


Table of Contents


In the wake of the US airline industry's low on-time performance, cancellations due to Federal Aviation Administration (FAA) safety inspections, and increasing prices, airlines must address leisure passengers' dissatisfaction with the air travel experience.
Key Question - What are the most common issues experienced by online leisure air travelers?
Key Question - What factors have the greatest influence on online leisure air travelers' satisfaction?

Abstract

In the wake of the US airline industry's low on-time performance, cancellations due to Federal Aviation Administration (FAA) safety inspections, and increasing prices, airlines must address leisure passengers' dissatisfaction with the air travel experience.

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