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Mouse Calls: eVisits Setting the Stage for Online Care

Published by: IDC

Published: Aug. 4, 2008 - 12 Pages


Table of Contents


Table of Contents

Health Industry Insights Opinion

In This Report

Brief Description of the Solution

Figure: Asynchronous Patient/Physician Communication and eVisits

Situation Overview

Emerging Technology

Figure: Asynchronous Patient/Physician Communication and eVisits

Stage 1: Laying the Groundwork

Stage 2: eVisits

Stage 3: Integration with EMRs/PMS/PHRs

Stage 4: Integration with Devices

Stage 5: Online Care

Strategies to Watch

Payers

Providers

Factors Affecting Adoption

Value Proposition for eVisits

Barriers to eVisits

Figure: Status of eVisit Deployment by U.S. Health Plans

Figure: Status of eVisit Reimbursement by U.S. Health Plans

Future Outlook

Remaining Challenges

Future Adoption Patterns

What to Watch

Essential Guidance

Actions to Consider

Learn More

Related Research

Synopsis

Abstract

This Health Industry Insights report examines the expansion of evisit capabilities and evolving payer and provider strategies with respect to evisits. Consumers want to communicate online with their physicians and their practices as easily as they do with other entities whom they do business with. Announcements earlier this year by several major payers to reimburse physicians for conducting evisits has generated more interest in the topic as evidenced by the news coverage in the general and trade press.

"eVisits are evolving from portals that lay the groundwork for secure patient-physician communication to integration with electronic medical records (EMRs) and medical devices, to ultimately setting the stage for online care provided on demand and in real time," said Lynne A. Dunbrack, Health Industry Insights program director for Healthcare Payer and Provider Research.



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