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Western European BPO Services Market 2006 and Forecast 2007-2011

Published by: IDC

Published: May. 30, 2007 - 39 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Study

Methodology

Impact of Exchanges Rates

Table: Key Exchange Rates Information

Situation Overview

Table: Western European BPO Services Market, 2005-2006, Exchange Rate Effects ($M)

Assessment of the Current Situation in Western Europe

Market Growth in 2006

Overall Market Trends

Western European BPO Services Market Trends

Future Outlook

Forecast and Assumptions

Table: IDC Macroeconomic and Macro-level Services Assumption Summary - Western Europe, 2007

Forecast and Assumptions for the Western European BPO Services Market

Top-Level EMEA and Western European BPO Services Forecast

Table: Western European BPO Services Market, 2006-2011 ($ M)

The Western European BPO Services Market (In Euros)

Table: Western European BPO Services Market, 2006-2011 (- M)

The Western European BPO Services Market, 2007-1011: Assumptions

Table: Key Forecast Assumptions, Western European BPO Services, 2007-2011

BPO Services Market - Country/Regional View

Figure: Western European BPO Services Market by Country/Region, 2006 and 2011 ($M)

The BPO Market in the U.K. and its Relation to the Rest of Europe

The BPO Market in France

The BPO Market in Germany

The BPO Market in the Benelux Region

Western European BPO Services Market - Functional View

Table: Western European BPO Services Market, 2006-2011 - by Segment ($M)

Customer Care BPO

Human Resources BPO

Finance and Accounting BPO

Industry-Specific BPO

Procurement BPO

Figure: Western European BPO Services Market by Segment, 2006 and 2011 (%)

Market Context

Figure: Western European BPO Services Market - Previous Versus Current Forecast

Table: Western European BPO Services Market - Previous Versus Current Forecast ($M)

Figure: Comparative Growth and Spending by Segment, Western European BPO Services Market, 2006 (%)

BPO a Growing Proportion of Top 100 Outsourcing Contracts

Figure: Comparison of Number of Top 100 European Outsourcing Deals by Types of Services, 2002-2006

Essential Guidance

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Related Research

Synopsis

Abstract

This document is about Western European BPO Services Market 2006 and Forecast 2007-2011

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