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Published by: Richard K. Miller & Associates
Published: Jul. 1, 2008 - 223 Pages
Table of Contents
- 1 OUTLOOK 2007 & 2008
- 1.1 Occupancy and Room Rates
- 1.2 Supply and Demand Changes
- 1.3 Construction and New Hotel Openings
- 1.4 Valuations
- 1.5 Top Issues
- 2 THE U.S. HOTEL INDUSTRY
- 2.1 Lodging Industry Profile
- 2.2 Lodging Corporations
- 2.3 Hotel Companies
- 2.4 Hotel Brands
- 2.5 Management Companies
- 2.6 Hotel REITs
- 3 INDUSTRY FINANCIAL PERFORMANCE
- 3.1 Room Rates and Occupancy
- 3.2 Supply and Demand Changes
- 3.3 Construction and New Hotel Openings
- 3.4 Reflagging
- 3.5 Overall Performance
- 3.6 Valuations
- 3.7 Transactions
- 4 RESORTS
- 4.1 Overview
- 4.2 Golf Resorts
- 4.3 Ski Resorts
- 4.4 Spa Resorts
- 5 SEGMENTATION
- 5.1 Overview
- 5.2 Luxury Hotels
- 5.3 Upper-upscale
- 5.4 Upscale
- 5.5 Extended-stay
- 5.6 Midscale With Food and Beverage
- 5.7 Midscale Without Food and Beverage
- 5.8 Economy
- 6 LUXURY ACCOMMODATIONS
- 6.1 Ultraluxe Travel is Booming
- 6.2 Profile of Affluent Consumers
- 6.3 Portrait of Affluent Travelers
- 6.4 Posh Suites and Over-the-top Amenities
- 6.5 Privacy for Wealthy Travelers
- 6.6 Increased Competition
- 6.7 Best of the Best
- 7 CONDO HOTELS
- 7.1 Market Assessment
- 7.2 Growth Trends
- 7.3 Economic Considerations
- 7.4 Emerging Challenges
- 8 TIMESHARE
- 8.1 Market Assessment
- 8.2 Profile of the Resort Timeshare Consumer
- 8.3 Construction Pipeline
- 8.4 Market Outlook
- 9 DESTINATION CLUBS
- 9.1 Market Assessment
- 9.2 Key Players
- 9.3 Market Trends
- 10 BOUTIQUE & LIFESTYLE HOTELS
- 10.1 Boutique Hotels
- 10.2 The Lifestyle Hotel Concept Emerges
- 10.3 New Lifestyle Brands
- 11 HISTORIC HOTELS
- 11.1 Historic Lodging
- 11.2 Historic Travelers
- 11.3 Branded Historic Hotels
- 11.4 Historic Hotels of America
- 12 BED & BREAKFAST ACCOMMODATIONS
- 12.1 Market Assessment
- 12.2 Market Trends
- 13 AMENITIES
- 13.1 Market Assessment
- 13.2 Amenity Preferences
- 13.3 Guest-friendly Check-in
- 13.4 Fine Art in Hotels
- 13.5 Spas
- 13.6 Pools
- 13.7 Fitness Facilities
- 13.8 Premium Bedding
- 13.9 Upscale Bathrooms
- 13.10 High-speed Internet Access
- 13.11 High-tech Games
- 14 DINING, FOOD & BEVERAGE
- 14.1 Market Assessment
- 14.2 Food and Beverage Operations
- 14.3 Catering
- 14.4 Hotel Dining Trends
- 14.5 Fine Dining in Hotels
- 14.6 On-site Franchise Dining
- 15 CUSTOMER SERVICE
- 15.1 New Emphasis on Customer Service
- 15.2 Recognition and Personal Attention
- 15.3 Customer Relationship Management Technology
- 15.4 Trends in Employee Training
- 16 MARKETING
- 16.1 Loyalty Programs
- 16.2 Targeting the Generation X Market
- 16.3 Marketing to the Gay and Lesbian Community
- 16.4 Marketing to Consumers With Special Needs
- 16.5 Smoking Bans
- 16.6 Rooms on Display
- 17 RESERVATIONS
- 17.1 Travel and the Internet
- 17.2 Travel Planning Online
- 17.3 Online Travel Agency vs. Branded Travel Websites
- 17.4 Trends in Online Hotel Booking
- 17.5 Travel Agents
- 18 LEISURE GUESTS
- 18.1 Leisure Travel
- 18.2 Profile of the Leisure Hotel Guest
- 18.3 Priorities in Choosing Accommodations
- 18.4 Summer Leisure Travel
- 18.5 Local Guests
- 18.6 Travel With Pets
- 18.7 All-Girl Getaways
- 18.8 Mancations
- 18.9 Hotel Waterparks
- 19 BUSINESS TRAVELERS
- 19.1 Business Travel
- 19.2 Profile of the Business Hotel Guest
- 19.3 Priorities in Choosing Accommodations
- 19.4 Business Traveler Preferences
- 19.5 Business Travel With Family and Children
- 19.6 Accommodations for Female Business Travelers
- 19.7 Corporate Board Retreats
- 20 INTERNATIONAL VISITORS
- 20.1 Inbound Travel
- 20.2 International Visitor Lodging
- 20.3 The Discover America Partnership
- 21 EVENTS & SPECIAL PACKAGES
- 21.1 Holiday Travel and Lodging
- 21.2 Social Events
- 21.3 Weddings, Receptions, and Honeymoons
- 21.4 Food-themed Events at Hotels and Resorts
- 21.5 Special Packages for Pet Owners
- 22 GEODEMOGRAPHICS
- 22.1 Top Lodging Markets
- 22.2 Highest and Lowest Performing Markets
- 22.3 New York City
- 22.4 RevPAR Growth
- 22.5 Construction Pipeline
- 23 GREEN & SOCIALLY RESPONSIBLE HOSPITALITY
- 23.1 A New Era in Consumerism
- 23.2 Socially-responsible Initiatives
- 23.3 Green Lodging
- 23.4 Ecologically-compatible Hotels
- 23.5 Environmentally-responsible Meetings
- REFERENCES
AbstractCombining current market statistics with trend analysis and marketing strategies, this handbook provides a comprehensive and reliable guide for strategic planning and market development.
Presented in a reader-friendly format, the handbook includes discussions of current industry issues, top-line data from all recognized industry analysts, and over 400 website links to additional resources.
Based on Richard K. Miller & Associates' 35 years of experience as consultants and market analysts, you will find HOTELS & RESORTS 2008 an indispensable tool designed to help you manage and expand your lodging and hospitality operations.
This market research report is the only current publication of its kind available from any source, providing an in-depth assessment of the entire scope of the U.S. lodging industry ... from luxury resorts to budget motels ... from boutique hotels to timeshares ... from hotel condos to historic hotels ... from leisure guests to business customers ... from hotel fine dining to special holiday packages ... from guest amenities to accommodations for travelers with pets ... from financial assessments to geographic analysis.
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