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Riding the Electronic Content Wave in Education (Strategic Focus)

Published by: Datamonitor

Published: Jun. 16, 2008 - 161 Pages


Table of Contents


Overview
Catalyst
Summary
Key Messages
Document management is a ""must-have"" functionality for higher education
Institution-wide implementations of ECM will become increasingly common
A few vendors have been particularly successful in cornering the education market
The constellation of competitors is likely to change for document management solutions
Table of Contents
Table of figures
Table of tables
Market Opportunity
A content explosion is sapping the productivity of higher education institutions
ECM represents a broad range of features, functionality and even solution areas
The value proposition for ECM is clear for higher education
A myriad of factors are driving the adoption of ECM in higher education
Changing business dynamics are driving the need for increased organizational efficiency
Meeting more strident calls for public accountability demand better visibility into internal processes
Many institutions have hit the ""upper limit"" on space for document storage
Recent natural and man-made disasters have highlighted the need for digitizing important documents
There are few limitations to the uptake of ECM by education institutions
Lingering vagaries about ECM implementation will slow its uptake by some institutions
Many institutions are already knee-deep in the implementation of other more mission-critical applications
Adding yet another solution to the IT infrastructure may represent an unsustainable institutional burden
Higher education represents an attractive opportunity for ECM vendors
ECM Spending by Higher Education Institutions in Australia
ECM Spending by Higher Education Institutions in France
ECM Spending by Higher Education Institutions in Germany
ECM Spending by Higher Education Institutions in the UK
ECM Spending by Higher Education Institutions in the US
Customer Impact
The end-user desktop is rapidly becoming crowded with mission-critical applications
Practical realities are driving the uptake of specific ECM functionality
The tide is going out for department-level adoptions and coming in for institution-wide ones
Competitive Landscape
The ECM market in higher education is far from monolithic
A few vendors have a strong focus on serving higher education institutions
Optical Image Technology - DocFinity
Feith Systems - Feith Document Database
Hyland Software - OnBase
Perceptive Software - ImageNow
The long-term forecast for document management may be mixed
Go to Market
Greenfield opportunities exist, but they are disappearing rapidly
Let customers speak to the quality of your solution or service
Modular solutions offer institutions flexibility and confidence
Prepare for the encroaching enterprise applications market
APPENDIX
Abbreviations
Definitions
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Figures and Tables
Figure 1: Documents and content are everywhere in higher education
Figure 2: Higher education's IT goals trend towards standardization & simplification
Table 1: ECM Solution Definitions
Figure 3: Australia Higher Education Spending on ECM: 2006 - 2012
Table 2: Australia Higher Education Spending on ECM: 2006 - 2012
Figure 4: France Higher Education Spending on ECM: 2006 - 2012
Table 3: France Higher Education Spending on ECM: 2006 - 2012
Figure 5: Germany Higher Education Spending on ECM: 2006 - 2012
Table 4: Germany Higher Education Spending on ECM: 2006 - 2012
Figure 6: UK Higher Education Spending on ECM: 2006 - 2012
Table 5: UK Higher Education Spending on ECM: 2006 - 2012
Figure 7: US Higher Education Spending on ECM by Solution Area: 2006 - 2012
Table 6: US Higher Education Spending on ECM by Solution Area: 2006 - 2012
Figure 8: ECM investments by functionality
Figure 9: There are many vendors serving the ECM market


Abstract

Introduction

Higher education is struggling to manage an expanding volume of electronic and paper-based content that threatens to undermine the productivity of organizational processes and quality of services to students. ECM solutions offer a powerful set of tools for beating back and even harnessing the power of this rising tide of institutional content.

Scope
  • Identifies the potential drivers and inhibitors to the uptake of ECM solutions
  • Offers insight into which features and functionality institutions will most compelling
  • Explores the competitive landscape for ECM solutions across leading markets
  • Forecasts institutional spending on ECM solutions in Australia, France, Germany, UK and US
Highlights

Document management is a must-have functionality for higher education.

Institution-wide implementations of ECM will become increasingly common.

A few vendors have been particularly successful in cornering the education market.

Reasons to Purchase
  • Understand what drives institutions to purchase ECM solutions
  • Gain insight into which ECM features and functionality institutions find most appealing
  • Identify which markets offer the most opportunity for ECM vendors



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