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Coming Storm of Consumer Support Services

Published by: IDC

Published: May. 2, 2008 - 7 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Insight

Situation Overview

Figure: Overview of the Consumer Support Problem

Device Manufacturers

Retail Stores

Local Repair Shops

Cable Providers

Telcos

Family and Friends

Future Outlook

Current Mindshare Leaders and Fast Movers

Most Near-Term Potential

Abstract

This IDC Insight provides an overview of opportunities for various vendors in consumer support services.



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