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Why are Organisations Signing Outsourcing Contracts with Renegotiation in Mind?Published by: IDC Published: Mar. 31, 2008 - 7 Pages Table of ContentsTable of Contents IDC Opinion In This Insight Situation Overview Highlights Table: Examples of Renegotiated Outsourcing Contracts in 2007 Table: Motivation Factors for Renegotiating Outsourcing Contracts Discrepancy Between Expectations and Delivered Outcomes Inability to Meet the Cost-Reduction Expectations Changes in Business Relationship Issues Contract Expiry Future Outlook What Will Happen? Essential Guidance Learn More Related Research AbstractThis IDC Insight investigates the reasons why organisations are over cautious and create leverage through the renegotiation process, and blue-sky clauses within contracts. IDC defines renegotiations as any significant change to the contract prior to its natural expiration. IDC does not consider renegotiation to include changes that are administered through the governance process ? change management. Renegotiation also does not include renewals that occur at the end of the term of the contract. The sources of information include data from outsourcing and other services surveys, IDC contracts database, and information captured from in-depth interviews across various organisations. Get Full Details About This Report >> |
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