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Enterprise Attitudes to BPO Adoption in Western EuropePublished by: IDC Published: Mar. 21, 2008 - 7 Pages Table of ContentsTable of Contents IDC Opinion In This Insight Situation Overview General Spending Outlook Favors BPO Cost Cutting and Focus on Customers' Core Business Drive BPO Spend Table: BPO Adoption Drivers: Cost Versus Other Factors (Cost = Baseline) by Selected Industry Midsize Companies Feel the Cost Squeeze Table: BPO Adoption Drivers: Cost Versus Other Factors (Cost = Baseline) by Total Employees Germany, U.K., and Benelux See Cost Reduction as Important Table: BPO Adoption Drivers: Cost Versus Other Factors (Cost = Baseline) by Selected Geography Future Outlook BPO Adoption Still at Early Stage in Western Europe Table: BPO Adoption by Service Line BPO Demand Set to Grow AbstractIn this Insight, we present analysis derived from IDC's survey of over 700 European enterprises and public organizations about their attitude to BPO adoption. The interviews were conducted across seven countries/regions, four organization size categories, and eight industry segments. For more details on the methodology, please refer to the study End-User Budgets Are There ? But Economic Downturn Sets High Expectations for Clear Results of Investments (IDC #Q01Q, February 2008). Get Full Details About This Report >> |
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