U.S. Key Horizontal Business Process Outsourcing 2006 Vendor Shares: Top 10 Vendors by Select Vertical Markets : Market Research Report

U.S. Key Horizontal Business Process Outsourcing 2006 Vendor Shares: Top 10 Vendors by Select Vertical Markets

Published by: IDC

Published: Jan. 29, 2008 - 14 Pages

Table of Contents

IDC Opinion

In This Study

Methodology

Situation Overview

Table: U.S. Horizontal BPO Spending by Top 10 Vendor, 2006

Overview of Industry Leaders

Table: U.S. Horizontal BPO Vendors by Top 3 Vendors Within Vertical Industry, 2006

Overview of the Largest Industries

Figure: U.S. BPO Spending Share for Key Horizontal Functions by Vertical Market, 2006

Manufacturing

Table: U.S. Horizontal BPO Spending for the Manufacturing Industry by Top 10 Vendor, 2006

Communications and Media

Table: U.S. Horizontal BPO Spending for the Communications and Media Industry by Top 10 Vendor, 2006

Financial Services

Table: U.S. Horizontal BPO Spending for the Financial Services Industry by Top 10 Vendor, 2006

Retail/Wholesale

Table: U.S. Horizontal BPO Spending for the Retail/Wholesale Industry by Top 10 Vendor, 2006

Utilities

Table: U.S. Horizontal BPO Spending for the Utilities Industry by Top 10 Vendor, 2006

Government

Table: U.S. Horizontal BPO Spending for the Government Industry by Top 10 Vendor, 2006

Healthcare Providers

Table: U.S. Horizontal BPO Spending for the Healthcare Provider Industry by Top 10 Vendor, 2006

Future Outlook

Essential Guidance

Table: Brief Description of Vertical Market Definitions

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Related Research

Synopsis

Abstract

This IDC study evaluates the top 10 key horizontal BPO vendors by seven vertical industries: financial services, manufacturing, retail/wholesale, communications and media, utilities, healthcare, and government.

"This document lists BPO vendors that have achieved significant success and developed strong positioning within their respective industries," states Jony Moe, senior research analyst, IDC Vertical Views. "Vendors committed to having and executing clear vertical strategies are achieving success and rising above their competitors."

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