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ITA Premium: Thin Client in a VoIP World

Published by: Info-Tech Research Group

Published: May. 28, 2008 - 7 Pages


Table of Contents


Executive Summary

Implementation Point

Key Considerations

Bottom Line

Abstract

The past few years have seen growing adoption rates for both thin client and VoIP softphone technology. However, the challenges of integrating the two technologies have left IT with a few options, all of which have their difficulties:
  • Stop using Remote Desktop Protocol (RDP), and see what Citrix can do.
  • Do the processing at the thin client terminal by other means.
  • Wait for a solution to appear.
This research note explores the limitations to implementing thin client and VoIP together and how softphones can best be integrated into thin client infrastructure today.

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