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Contingency Planning: Are Credit Card Issuers Ready for the Next Pandemic?

Published by: TowerGroup

Published: May. 26, 2008 - 7 Pages


Table of Contents


Report Coverage

Background

The Pandemic Flu Exercise of 2007

Exhibit 1 US Financial Services Organizations' Continuity Plans for a Pandemic by Size (2007)

Exhibit 2 US Pandemic Flu Exercise Participants by Industry Type and Number of Employees (2007)

Exhibit 3 US Financial Organizations' Plans for Ensuring Regulatory Compliance During a Pandemic (2007)

TowerGroup's Study Observations and Recommendations

Summary

Abstract

The terrorist attacks of September 11, 2001, caused both the private and public sectors to examine their business processes and infrastructure to identify vulnerabilities. The examination revealed that in the event of a flu pandemic, a lack of contingency planning poses a risk to the US financial system. Scientists and health care experts believe that another pandemic is inevitable and will have global impact. This TowerGroup ViewPoint examines the business readiness of the bank card industry. TowerGroup believes that credit card issuers will not be prepared to manage a pandemic unless they implement contingency plans now to address their operational weaknesses.

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