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The Giant Small Business Market: Key Thoughts & Data on IT Trends in the US Small Business (firms with 5 - 99 employees) Market

Published by: Compass Intelligence

Published: Mar. 18, 2008 - 26 Pages


Table of Contents


Introduction to Compass Intelligence

The Giant Small Business Market

US Business IT Spending: How will the economy affect SB IT spending?

Small Business IT Spending

Key Small Business IT priorities in 2008 & Areas of 1H 2008 Investment

What SB Professionals do Online & Usefulness Ratings

Exploring Compass Intelligence’s Business Market Research

Size of Business

Vertical Markets

Customer Experience

Competitive Customer Strategies

Abstract

This iDRD (Insight-based Data-Rich Deliverable) is part of the Customer Experience Model, Small Business, and SMB Subscriptions. This 26-slide powerpoint presentation provides key insights, trends, and survey feedback on the Small Business IT market. Key topics covered include Small Business IT spending and growth, key priorities and challenges for IT investment, online behaviors and preferences, online collaboration, and B2B channels in the Small Business market. The U.S. Small Business market consists of businesses with 5 to 99 employees. IT spending includes expenditures on telecom, outsourcing, applications, services, personnel, network hardware, and computer hardware. The expert guide for this presentation is Kneko Burney.

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