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Published by: Key Note Publications Ltd
Published: Feb. 1, 2008 - 144 Pages
Table of Contents
- Executive Summary
- 1. Introduction
- DEFINITION
- Exclusions
- 2. Strategic Overview
- MARKET DYNAMICS AND SEGMENTATION
- Home Computer Penetration and Usage
- Table 1: Ownership and Purchasing of Home Computers and Their Usage (% of adults), 2001, 2004 and 2007
- Figure 1: Usage of Home Computers (% of adults), 2001, 2004 and 2007
- The Rise of Social Networking
- Table 2: Penetration of Online Leisure Activities (% of respondents), 2007
- Figure 2: Penetration of Online Leisure Activities (% of respondents), 2007
- Table 3: Penetration of Selected Leisure Websites Visited Daily or Weekly by Age (% of respondents), 2007
- The Broader Leisure Context
- Table 4: The Most Popular Leisure Activities in the Home by Age (% of respondents), 2006
- Estimating the Online Leisure and Entertainment Market
- Table 5: The Estimated UK Online Market for Leisure and Entertainment by Sector by Value at Current Prices (£m at rsp), 2001-2007
- Figure 3: The Estimated UK Online Market for Leisure and Entertainment by Sector by Value at Current Prices (£m at rsp), 2001-2007
- Figure 4: The Estimated UK Online Market for Leisure and Entertainment by Sector by Value at Current Prices (%), 2007
- Table 6: Consumer Expenditure on Leisure Other Than Travel by Sector by Value at Current Prices (£m at rsp), 2003-2007
- COMPETITIVE STRUCTURE
- General Home Computing/Internet Suppliers
- Table 7: Top 20 Websites in the UK by Share of Visits, December 2007
- E-Commerce Companies
- Media Advertising
- Table 8: Main Media Advertising Expenditure on Selected Online Services (£000), Year Ending September 2007
- THE CONSUMER
- MARKET FORECASTS
- 3. Holidays, Travel & Events
- INTRODUCTION
- KEY WEBSITES
- MARKET SIZE
- Online Markets for Holidays Abroad and Event Bookings
- Table 9: The Estimated UK Online Markets for Holidays Abroad and Booking Events by Value at Current Prices (£m at rsp), 2001-2007
- Holidays and Travel
- Holidays and Travel Online
- Table 10: Sources Used to Obtain Information for Last Holiday Taken in the Last 12 Months (% of adults), 2006 and 2007
- The Total Holiday Market
- Table 11: Total Outbound and Domestic Tourism by Value (£bn), 2003-2007
- Event Bookings
- Event Bookings Online
- The Total Events Market
- Table 12: The Total UK Events Market by Sector by Value at Current Prices (£m at rsp), 2003-2007
- CONSUMER TRENDS
- Table 13: Use of the Internet for Researching Travel and Finding Listings for Events (% of respondents), 2006 and 2007
- Doing Research into Holiday Destinations or Travel
- Table 14: Those Who Use the Internet for Doing Research into Holiday Destinations or Travel (% of respondents), 2007
- Visiting Any Travel Website
- Table 15: Frequency of Visiting Any Travel Website by Sex, Age and Social Grade (% of respondents), 2007
- Finding Listings for Local Cinemas, Concerts or Other Events
- Table 16: Those Who Use the Internet for Finding Listings for Local Cinemas, Concerts or Other Events (% of respondents), 2007
- 4. Entertainment Products
- INTRODUCTION
- KEY WEBSITES
- MARKET SIZE
- Table 17: The Estimated UK Online Market for Entertainment Products by Sector by Value at Current Prices (£m at rsp), 2001-2007
- Figure 5: The Estimated UK Online Market for Entertainment Products by Sector by Value at Current Prices (£m at rsp), 2001-2007
- DVD/Video Online
- Electronic Games Online
- Books Online
- Music Online
- The Total Home Entertainment Market
- Table 18: The Total UK Home Entertainment Market by Sector by Value at Current Prices (£m at rsp and %), 2003-2007
- CONSUMER TRENDS
- Table 19: Use of the Internet for Entertainment Products (% of respondents), 2006 and 2007
- Buying Entertainment Products
- Table 20: Those Who Use the Internet for Buying Entertainment Products (% of respondents), 2007
- Downloading Music
- Table 21: Those Who Use the Internet for Downloading Music (% of respondents), 2007
- Playing Computer Games Against Other People
- Table 22: Those Who Use the Internet for Playing Computer Games Against Other People (% of respondents), 2007
- Watching Television Programmes
- Table 23: Those Who Use the Internet for Watching Television Programmes (% of respondents), 2007
- 5. Leisure Interests
- INTRODUCTION
- KEY WEBSITES
- MARKET SIZE
- Gambling Online
- Table 24: The Estimated UK Online and Total Market for Gambling by Value at Current Prices (£m at rsp), 2001-2007
- Other Online Leisure Interests
- Sport
- Table 25: Major Team Sports Followed in the Media or as Spectators (% of adults), 2007
- Auctioning
- Video Sharing
- Reunion Sites
- Family History
- Blogging
- News and Weather Information
- General Social Networking
- CONSUMER TRENDS
- Table 26: Use of the Internet for Leisure Interests (% of respondents), 2006 and 2007
- Table 27: Use of Specific Websites for Leisure Interests (% of respondents), 2007
- Bargain Hunting for Second-Hand Goods
- Table 28: Those Who Use the Internet for Bargain Hunting for Second-Hand Goods (% of respondents), 2007
- Anything to Do With Sport
- Table 29: Those Who Use the Internet for Anything to Do With Sport (% of respondents), 2007
- Using Social Networking Sites
- Table 30: Those Who Use the Internet for Using Social Networking Sites (% of respondents), 2007
- Watching Videos, etc. on YouTube
- Table 31: Those Who Use the Internet for Watching Videos, etc. on YouTube (% of respondents), 2007
- Researching Family History
- Table 32: Those Who Use the Internet for Researching Family History (% of respondents), 2007
- Writing or Reading Blogs
- Table 33: Those Who Use the Internet for Writing or Reading Blogs (% of respondents), 2007
- 6. Consumer Dynamics
- INTRODUCTION
- ONLINE LEISURE ACTIVITIES
- Table 34: Penetration of Online Leisure Activities (% of respondents), 2006 and 2007
- By Age
- Table 35: Penetration of Online Leisure Activities by Age (% of respondents), 2007
- By Sex and Social Grade
- Table 36: Penetration of Online Leisure Activities by Sex and Social Grade (% of respondents), 2007
- LEISURE WEBSITES
- Table 37: Penetration of Leading Leisure Websites by Frequency of Visit (% of respondents), 2007
- By Sex, Age, Social Grade, Marital Status and Presence of Children in Household
- Table 38: Regular Usage of Leading Leisure Websites by Sex, Age, Social Grade, Marital Status and Presence of Children in Household (% of respondents), 2007
- 7. Company Profiles & Leading Websites
- INTRODUCTION
- AMAZON INC
- APPLE INC
- DELL INC
- EBAY INC
- INTERACTIVE CORPORATION
- Expedia
- Ticketmaster
- ITV PLC
- SABRE HOLDINGS INC
- TRAVELPORT AND ORBITZ
- VIRGIN MEDIA INC
- 8. An International Perspective
- OVERVIEW
- Internet Equals International
- Leisure is More Parochial
- 9. PEST Analysis
- POLITICAL FACTORS
- ECONOMIC FACTORS
- SOCIAL FACTORS
- TECHNOLOGICAL FACTORS
- 10. The Future
- FORECASTS
- Table 39: The Forecast UK Online Market for Leisure and Entertainment by Sector by Value at Current Prices (£m at rsp), 2008-2012
- Holidays Abroad
- Figure 6: The Forecast UK Online Market for Holidays Abroad by Value at Current Prices (£m at rsp), 2008-2012
- Entertainment Products
- Figure 7: The Forecast UK Online Market for Entertainment Products by Value at Current Prices (£m at rsp), 2008-2012
- Gambling
- Figure 8: The Forecast UK Online Market for Gambling by Value at Current Prices (£m at rsp), 2008-2012
- Computer Goods
- Figure 9: The Forecast UK Online Market for Computer Goods by Value at Current Prices (£m at rsp), 2008-2012
- Event Bookings
- Figure 10: The Forecast UK Online Market for Event Bookings by Value at Current Prices (£m at rsp), 2008-2012
- 11. Further Sources
- Associations
- Publications
- General Sources
- Government Publications
- Other Sources
- Bisnode Sources
AbstractThe outstanding current development in Internet use is, without any doubt, the rise of the social networking website. From a standing start, websites such as Facebook, MySpace and Bebo have captured audiences of millions of children, teenagers and young adults. However, such websites simply act as a forum for the socialising that would once have taken place in playgrounds, student unions or pubs. Within 18 months of its launch in the UK, Facebook was among the top five most-visited websites, rubbing shoulders with established giants such as Google, Microsoft's MSN and Yahoo!
Although networking intensifies the use of the Internet, the problem for e-commerce — defined as trading on the Internet — is that time spent on these social websites can reduce the time spent browsing sites where products and services are on sale (and not just advertised). The main websites responsible for developing an online leisure sector, worth an estimated £10.3bn in 2007, include familiar names such as Amazon (bookselling), eBay (auctioning) and Ticketmaster (event bookings). All of these websites are challenged by the rise of the networking sites.
Aware of the need to keep abreast of this important development in young consumer behaviour, major companies have diversified from their original roles: MySpace is owned by Rupert Murdoch's News Corporation (also owner of Sky TV, 21st Century Fox and UK newspapers); YouTube, another phenomenally popular website (for video sharing) was bought by Google, the leading search engine and Internet portal company; and Microsoft has already acquired a stake in Facebook.
There has also been diversification among the companies that have shaped leisure e-commerce to date, often by helping to create the markets that they dominate. eBay, used by two-thirds of UK Internet users, includes subsidiaries such as PayPal (online payments), Skype (Internet telephoning) and Shopping.com (price comparisons). iTunes pioneered the legal downloading of music, mainly to iPod players (both owned by Apple), but has developed almost a portal role for its parent company's diversification into mobile telephones and television. Amazon has broadened from books, music and videos into household goods and even a baby goods service.
Although names such as eBay and Amazon are the most familiar to consumers, the largest online leisure market is travel, which is a much more fragmented and competitive market. Holidays abroad booked online were worth an estimated £6.3bn in 2007 (accounting for 61.2% of the leisure e-commerce total), with suppliers spread across online travel agents (Expedia, Lastminute and Ebookers), tour operators, hotels and airlines (most notably the two leading budget airlines — easyJet and Ryanair — which rely almost entirely on the Internet for their business). Gambling is another online market that features a mixture of the new and specialised (888, PartyGaming and Blue Square), and the online divisions of established names (Ladbrokes, William Hill and also the National Lottery).
With these markets approaching some sort of maturity over the next 5 years, the rapid growth of the past will be more difficult to achieve, although there is also a long way to go before the online share, as a distribution channel, reaches its peak. According to Key Note's exclusive consumer research at the end of 2007, although a significant number of adults take part in online activities — such as buying entertainment products (41.5%), finding listings (34.4%), researching holidays (32%) and downloading music (26%) — the consumer profiles are still very biased towards youth. More of the older Internet users will join in with leisure e-commerce in the future and today's younger generation will take their online habits with them into middle age.
In particular, it will be interesting to see how the social networking boom translates into real activities, possibly boosting the events bookings sector of online leisure, which is currently a fairly small market. The infrastructure for entertainment events is improving and Key Note believes that in-home entertainment can only go so far before reaching saturation, leaving consumers keen to re-explore the outside world and its networking opportunities.
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