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Salon Products and Purchasing Attitudes - US

Published by: Mintel International Group Ltd.

Published: Feb. 1, 2008 - 83 Pages


Table of Contents


Scope and Themes

What you need to know

Definition

Consumer research methodology

Abbreviations and terms

Abbreviations

Terms

Executive Summary

Sales growth and challenges

Gender and salon sales

Economic stressors and supplier reactions

Trends in the market

Salon products usage

Attitudes towards salon products

Ethnic differences

Market Size and Forecast

Figure 1: Total retail sales of products through salons and barber shops, at current prices, 2002-12

Figure 2: Total retail sales of products through salons and barber shops, at constant prices, 2002-12

Competitive Context

The double-edged sword of diversion

Figure 3: Sales of diverted hair care brands, 2002-07

Small players entering market daily

Competition from specialty stores

Segment Performance

Overview

Figure 4: Sales of salon products, by segment, 2005 and 2007

Shampoo/Conditioner

Figure 5: Sales of shampoo/conditioner, at current prices, 2002-12

Figure 6: Sales of shampoo/conditioner, at constant prices, 2002-12

Styling Products

Figure 7: Sales of styling products, at current prices, 2002-12

Figure 8: Sales of styling products, at constant prices, 2002-12

Skincare Products

Figure 9: Sales of salon skincare products, at current prices, 2002-12

Figure 10: Sales of salon skincare products, at constant prices, 2002-12

Retail Channels

Figure 11: Sales of salon products, by channel, 2005 and 2007

Beauty Salons

Figure 12: Sales of salon products through beauty salons, at current prices, 2002-12

Figure 13: Sales of salon products through beauty salons, at constant prices, 2002-12

Barber Shops

Figure 14: Sales of salon products through barber shops, at current prices, 2002-12

Figure 15: Sales of salon products through barber shops, at constant prices, 2002-12

Market Drivers

Demographics

Women

Figure 16: Use of beauty products, by gender, May 2006-June 2007

Figure 17: Female population, by age, 2003-13

Black women

Figure 18: Women aged 15-64, by race/ethnicity, 2002 and 2007

Baby Boomers

Figure 19: Median income, by age of head of household for population over age 15, 2006

Economy

Figure 20: Change in aggregate consumer expenditure, by category, 2002-03 and 2003-04

Figure 21: Consumer confidence levels and change in annual average gas prices, 1999-2007*

Number of salons/spas and number of professional services

Leading Companies

Vertical integration in response to distribution issues

Individual company activity

Alberto-Culver Company

The Art of Shaving

Colomer USA

Conair Corporation

DAVEXLABS LLC

The Estée Lauder Companies Inc.

Farouk Systems Group

John Paul Mitchell Systems (JPMS)

Kao Professional Salon Services GmbH (KPSS)

L’Oréal USA

Murad, Inc.

Nioxin Research Laboratories Inc.

Ole Henriksen

Procter & Gamble/Wella

Shiseido Co., Ltd./Zotos International

Toni&Guy USA/TIGI Linea

Brand Qualities

Innovations and Innovators

Men’s lines for skin and hair

Anti-aging migrates from skin to hair

Luxury ingredients such as caviar and gold

Antioxidants, omega 3, and co-enzyme Q10

Vegan and sustainable products and environmentally friendly packaging

Brand Communication

Overall market

Partnering with movies and theater

Celebrity calls attention

Upscale events and sampling for men

Few consumer ads

Older models more relatable for Boomers

Television

Figure 22: Nexxus television clip, 2007

Figure 23: Tigi television clip, 2007

Figure 24: Paul Mitchell television clip, 2007

Usage

Key points

Salon hair and skincare brands used

Where hair and skin products are purchased

Skincare products

Figure 25: Where skincare products are purchased, and purchased most often, December 2007

Hair care products

Figure 26: Where hair care products are purchased, and purchased most often, December 2007

Products purchased at salons

Figure 27: Products purchased at salon, by type, December 2007

Types of skincare products purchased from salons

Figure 28: Skincare products purchased at salons, by type of product, December 2007

Brands of skincare products purchased from salons

Figure 29: Skincare brands bought from a salon, December 2007

Brands of hair care products purchased from salons

Figure 30: Hair care brands bought from a salon, by gender, December 2007

Figure 31: Hair care brands bought from a salon, by age, December 2007

Frequency of Use

Key points

Share of products purchased at a salon

Hair care products

Figure 32: Share of shampoo, conditioner and hair styling products purchased in salon, by gender, December 2007

Skincare products

Figure 33: Share of skincare products purchased in salon, December 2007

Attitudes and Motivations

Key points

Driving diversion

Reasons for purchasing products from a salon

Figure 34: Reasons for purchasing products from a salon, December 2007

Figure 35: Reasons for purchasing products from a salon, by gender, December 2007

Figure 36: Reasons for purchasing products from a salon, by household income, December 2007

Opinions regarding salon brands sold through other outlets

Figure 37: Opinions regarding salon brands sold through beauty supply stores and mass merchandisers/drug stores, December 2007

Race and Ethnicity

Key points

Where skin and hair care products are purchased

Skincare products

Figure 38: Where skincare products are purchased most often, by race/ethnicity, December 2007

Hair care products

Figure 39: Where hair care products are purchased most often, by race/ethnicity, December 2007

Figure 40: Opinions regarding salon brands sold through beauty supply stores and mass merchandisers/drug stores, by race/ethnicity, December 2007

CLUSTER ANALYSIS

Skincare-er

Drug store shopper

Supermarket shopper

Cluster distribution and demographics

Figure 41: Salon products clusters, December 2007

Figure 42: Salon products clusters, by gender, December 2007

Figure 43: Salon products clusters, by age, December 2007

Figure 44: Salon products clusters, by income, December 2007

CUSTOM CONSUMER GROUPS

Impact of children on married adults’ salon purchases

Figure 45: Products purchased and reason for purchasing from a salon—married respondents, by presence of children, December 2007

How age affects males’ skincare purchases

Figure 46: Where skincare products are purchased most often, by gender and age, December 2007

Appendix: Additional Consumer Tables

Figure 47: Products purchased at salons, by type, by gender, December 2007

Figure 48: Products purchased at salons, by type, by age, December 2007

Figure 49: Products purchased at salons, by type, by household income, December 2007

Figure 50: Products purchased at salons, by type, by presence of children, December 2007

Figure 51: Hair care brands bought from a salon, by presence of children, December 2007

Figure 52: Hair care brands bought from a salon, by household income, December 2007

Figure 53: Share of shampoo purchased in salon, by age, December 2007

Figure 54: Reasons for purchasing products from a salon, by age, December 2007

Figure 55: Reasons for purchasing products from a salon, by presence of children in household, December 2007

Figure 56: Opinions regarding salon brands sold through beauty supply stores and mass merchandisers/drug stores, by age, December 2007

Figure 57: Where skincare products are also purchased, by race/ethnicity, December 2007

Figure 58: Where hair care products are also purchased, by race/ethnicity, December 2007

Appendix: Trade Associations

Abstract

Mintel’s report on salon products uses primary and secondary research to discuss challenges facing the market, and opportunities to meet changing market conditions. Mintel’s analysis of government and industry data and exclusive consumer research provides insight into the challenges and opportunities facing manufacturers, distributors, and salon/spa operators in the salon products market.

Insights include:
  • Who are the main consumers of salon products and how are changing demographics affecting growth?
  • Why do consumers purchase products from salons and how can this direct marketing for men and younger adults?
  • Why are retail and specialty stores growing sales at the expense of salons?
  • What innovations and product trends have grown the market and what trends are directing future growth?
  • What are the advantages and disadvantages of salon brands expanding in retail channels such as FDM?
  • What are the most popular brands purchased at salons and what attributes do these brands share?
  • How has vertical integration by a major manufacturer affected supply and distribution of products?
The salon products market, as defined by Mintel for this report, includes any product sold through a salon to consumers. This consists mainly of hair care and skin care products. Other products covered include brushes, hair accessories, and nail polish.

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