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Process and Data Risks in a Changing Economy: How Credit Card Issuers Can Protect Their Portfolios

Published by: TowerGroup

Published: Feb. 4, 2008 - 6 Pages


Table of Contents


Report Coverage

Challenges to Card Issuers' Process and Data

Exhibit 1 Challenges to Process and Data in a Credit Crisis (2008)

What a Difference a Year Makes

Exhibit 2 The Difference a Year Makes: Changes in Credit Process and Function (2007 vs. 2008)

What Successful Issuers Will Do

Exhibit 3 Ten Strategies to Manage Risks to Credit Card Process and Data (2008)

Summary

Abstract

This TowerGroup ViewPoint defines essential areas for US card issuers to focus on while they brace for deterioration in credit quality during the economic turmoil of 2008. The solution does not lie totally in increasing collection capacity, but rather in understanding a holistic view of the credit cycle and the business models that support the business. Successful issuers of all sizes will find it necessary to revisit each functional process from card acquisition to account recovery. It is essential for issuers to revalidate their models, which have never been tested under the current levels of stress.

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