Targeting demographic customer segments in Asia-Pacific wealth management

Published by: Datamonitor

Published: Dec. 26, 2007 - 31 Pages

Table of Contents

DATAMONITOR VIEW

CATALYST

SUMMARY

EXECUTIVE SUMMARY

Business owners/entrepreneurs and retirees are the most attractive customer segments for wealth managers target

Muslim and Non-Resident Indians are widely considered to be niche customer segments

ANALYSIS

Business owners and retirees hold the most revenue potential

80% of Asia-Pacific wealth managers view business owners and entrepreneurs as having significant potential for revenues

Almost three-quarters of Asia-Pacific wealth managers view retirees as holding significant revenue potential

Expatriates also hold revenue potential because they are considered to hold high average wealth

Muslims and Non-Resident Indians are considered to be niche segments

Due to their potential for revenues, wealth managers think entrepreneurs and retirees are an attractive segment to focus on

More than 80% of wealth managers find business owners/entrepreneurs and retirees significantly attractive customer segments to focus on

And nearly three quarters think women as a customer group hold potential

Wealth managers must remember that each customer segment is unique

Business owners/entrepreneurs are receptive to innovative products, actively manage their portfolio and have a high demand for lending products

Retirees take an active role in managing their portfolio, demand frequent communication, have an interest in estate planning/trust services and capital protected investments

Expatriates are receptive to innovative products and have an interest in online services, international services and tax advice

Women take an active role managing their portfolio, demand frequent interaction and are interested in online functionality

Data

APPENDIX

Definitions

Expatriates

Inpatriates

Non-Resident Indians (NRIs)

Methodology

Further reading

Ask the analyst

Datamonitor consulting

Disclaimer

List of Tables

Table 1: Ranking of revenue potential across various wealth management customer segments

Table 2: Ranking of the attractiveness to focus on a specific customer segment with management services

Table 3: Ranking of receptiveness to innovative products from various customer segments

Table 4: Ranking of desire from various customer segments take an active role in managing their portfolio and making investment decisions

Table 5: Ranking of demand from various customer segments for frequent communication and interaction from their wealth manager

Table 6: Ranking of demand from various customer segments for online functionality from their wealth manager

Table 7: Ranking of demand from various customer segments for international services such as offshore investments or overseas property from their wealth manager

Table 8: Ranking from various customer segments for lending products from their wealth manager

Table 9: Ranking of demand from various customer segments for tax advice from their wealth manager

Table 10: Ranking of demand from various customer segments for estate planning and trust services from their wealth manager

List of Figures

Figure 1: Business owners/entrepreneurs have a diverse range of interests and demands from their wealth manager

Figure 2: Retirees mostly demand regular communication and interaction with wealth managers

Figure 3: Business owners/entrepreneurs are the most lucrative customer segment for generating wealth management revenue

Figure 4: Business owners/ entrepreneurs are considered the most lucrative customer segment

Figure 5: A majority of respondents believe that retirees hold significant revenue potential for Asia-Pacific banks

Figure 6: A large proportion of Asia-Pacific banks believe that expatriates hold large revenue potential

Figure 7: NRIs and Muslims are considered niche markets by Asia-Pacific wealth managers

Figure 8: Business owners/entrepreneurs are the most attractive customer segment for wealth managers to focus on

Figure 9: Business owners/entrepreneurs are viewed as a highly attractive customer segment to focus on

Figure 10: Over half the respondents view retirees as a 'very' attractive market to focus on

Figure 11: Women offer Asia-Pacific wealth managers an attractive market to focus on

Figure 12: Business owners/entrepreneurs have a diverse range of interests and demands from their wealth manager

Figure 13: Retirees mostly demand regular communication and interaction with wealth managers

Figure 14: Expatriates have strong interests in online services, international services and tax advice

Figure 15: Women are interested in online services and take an active role managing their investments

Abstract

About MarketResearch.com
MarketResearch.com is an online aggregator selling over 160,000 market research reports, company profiles and country profiles from over 600 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.